Customer Ratings & Reviews
- Model:
- RV2320S
- |
- SKU:
- 6542043
Customer reviews
Rating 4.3 out of 5 stars with 705 reviews
(705 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the Matrix Self-Emptying Robot Vacuum's excellent cleaning capabilities, accurate mapping, and ease of use. Many praise its strong suction, self-emptying feature, and smooth navigation, making it a convenient and effective cleaning solution. However, some users note that the vacuum can be loud and that the dustbin may require more frequent emptying than expected. While the app has received some criticism for being difficult to use, the overall positive feedback highlights the vacuum's performance and helpful features.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Does a great job to cover regular cleaning.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the robots ability to get up animal fur and general dirt. There are areas the robot has trouble getting to (under some chairs or tight corners). I run her at night when we are asleep and very happy tosses he has picked up all kinds of dirt and such. This does not replace the need for occasional deep cleaning but is still a great assistance.
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the Shark Matrix on sale and man was it worth every penny. It’s easy to setup and when you empty the base for the first time you’ll be impressed with the amount of debris it picks up. Simply amazing. Definitely recommend it
I would recommend this to a friend- Pros mentioned:Runtime
Rated 5 out of 5 stars
My Shark Matrix Christmas Gift purchase was a Hit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Shark Matrix as a Christmas gift for my daughter and she absolutely loves it especially the extended runtime.
I would recommend this to a friend Rated 4 out of 5 stars
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from a five year old shark robot vacuum. This one is so much better than my old one. My real only complaint is it is very stupid when it comes to the zones you set up for it not to go. It will go in those zones and repeatedly run into stuff and get stuck. I don’t know why they haven’t gotten that figured out yet.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Would recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! The initial scan took a little while but the machine works well.
I would recommend this to a friend - Cons mentioned:Reliability
Rated 1 out of 5 stars
stopped working in less than a year
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stopped working in less than a year, called best buy they said bring it to store for repair , they even booked me a date and time to bring it drove 1 hour and 30 min. to nearest store and when I got their I was told I should send it back to Shark for repair ,I told them just toss in trash not wasting anymore time on it
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Roger,
Thank you for sharing your experience. It’s incredibly frustrating to go out of your way, only to be told something different upon arrival. That kind of inconvenience is not what we want anyone to go through.
While we understand how disappointing this situation has been, we’d still like the opportunity to review your case and see how we can help. Our Customer Service Team is here to support you and may be able to offer a resolution. Please give us a call at 1-888-228-5531 so we can look into this further. We are open Monday through Friday, 9 a.m.-9 p.m. ET, and Saturday, 9 a.m.-6 p.m. ET.
Kind Regards,
Shark Clean.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Shark self emptying vacuum
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product of shark. Easy to use and easy to clean. It helped me and my husband a lot in cleaning.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Would recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. It gets all the little dog hairs and make in between cleaning alot easier
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great for Pet Owners
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum has made having a dog and two cats so much easier and cleaner.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great robot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this robot always dose a great job cleaning every time i run it. Would recommend to anyone looking for a robot.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
My new best friend.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and price. Works great at picking up the dog hairs.
I would recommend this to a friend Rated 5 out of 5 stars
easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great product. easy to setup, only thing id say bad about it, is you have to reset it if your internet or power go out.
I would recommend this to a friend- Pros mentioned:Mapping
Rated 5 out of 5 stars
Shark Robot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shark did it again! Great product, Save time for busy people. Mapping house is an easy step!
I would recommend this to a friend - Pros mentioned:Navigation
Rated 5 out of 5 stars
Easy and useful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful and very intelligent, he has solved a big problem for us at home. We are happy to have made a good purchase
I would recommend this to a friend - Cons mentioned:Noise level
Rated 4 out of 5 stars
Lot of noise
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a lot of noise. But does the job. Is also a little cheaply made.
I would recommend this to a friend Rated 5 out of 5 stars
Great time saver!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my robot vacuum. Cleans effectively with out lots of noise. I also purchased a renew kit to have spare parts on hand. I use it 3 times a week and my floors are spotless, even with 2 dogs.
I would recommend this to a friendRated 5 out of 5 stars
Woros fantastic. Easy setup.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought many robotic vacuums over the years. I can't believe how easy setup and use of this one was. Works great.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super convenient and cleans well! This product is definitely a game changer
I would recommend this to a friend Rated 5 out of 5 stars
Cleaner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. you can program it to do different rooms. it is not loud & it vacuums the whole room no missed spots
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Good on carpet and hardwood
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job on carpet and hardwood flooring. One less thing to worry about!
I would recommend this to a friend