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Customer Ratings & Reviews

Your price for this item is $349.99
The comparable value price is $499.99

Customer reviews

Rating 4.3 out of 5 stars with 717 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Matrix Self-Emptying Robot Vacuum, highlighting its excellent cleaning performance, precise home mapping, and extended runtime. Users appreciate its ease of use, strong suction, and convenient self-emptying feature. Some customers have noted concerns regarding the noise level and reliability, while others mentioned the height of the machine and occasional app issues. Overall, the robot vacuum receives positive feedback for its functionality and user-friendly design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 717 reviews
  • Pros mentioned:
    Runtime

    Rated 5 out of 5 stars

    My Robot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love my robot. I am an older woman, using the robot sure helps my back.

    I would recommend this to a friend
  • Pros mentioned:
    Runtime

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the purchase! Had an older model that ended up not working and debated on whether to get another Shark or go with IRobot, and definitely happy we stuck with Shark

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this!!! Easy to program. We have two small dogs and run ours daily. A great time saver.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a five year old shark robot vacuum. This one is so much better than my old one. My real only complaint is it is very stupid when it comes to the zones you set up for it not to go. It will go in those zones and repeatedly run into stuff and get stuck. I don’t know why they haven’t gotten that figured out yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Matrix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this product everyday. I could not be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Hazel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We named the Shark to Hazel like the show Hazel we watched as kids. It does a great job. Had to map Hazel twice in order to get it right.

    I would recommend this to a friend
  • Pros mentioned:
    Runtime

    Rated 5 out of 5 stars

    My Shark Matrix Christmas Gift purchase was a Hit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Shark Matrix as a Christmas gift for my daughter and she absolutely loves it especially the extended runtime.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Would recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! The initial scan took a little while but the machine works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My little Ro-bot

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this thing! And the amount of dust this thing picks up is incredible! Really makes you think you’d be missing it otherwise say if you only use an upright 1-2 times a welt. STRONGLY considering purchasing another one for upstairs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does a great job to cover regular cleaning.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the robots ability to get up animal fur and general dirt. There are areas the robot has trouble getting to (under some chairs or tight corners). I run her at night when we are asleep and very happy tosses he has picked up all kinds of dirt and such. This does not replace the need for occasional deep cleaning but is still a great assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Shark - Matrix Self Emptying Robot! Works great!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. It gets all the little dog hairs and make in between cleaning alot easier

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    My new best friend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and price. Works great at picking up the dog hairs.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Lot of noise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a lot of noise. But does the job. Is also a little cheaply made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mother's day gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item came in fast and in great condition, it was a gift and the recipient could not have better things to say about it. Works amazing and she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Matrix is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had an earlier versiion of Shark robot for many years and this is such a better model. The sensor and the single brush cleans as well and the capacity in the dust bin is excellent. Pricey, but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, Love, Love my vac!!! Absolutely nothing hung negative to saw.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Shark self emptying vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product of shark. Easy to use and easy to clean. It helped me and my husband a lot in cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this robot always dose a great job cleaning every time i run it. Would recommend to anyone looking for a robot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. easy to setup, only thing id say bad about it, is you have to reset it if your internet or power go out.

    I would recommend this to a friend