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Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 698 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the Matrix Self-Emptying Robot Vacuum's excellent cleaning capabilities, accurate mapping, and ease of use. Many praise its strong suction, self-emptying feature, and smooth navigation, making it a convenient and effective cleaning solution. However, some users note that the vacuum can be loud and that the dustbin may require more frequent emptying than expected. While the app has received some criticism for being difficult to use, the overall positive feedback highlights the vacuum's performance and helpful features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 698 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the shark matrix is perfect in my opinion. The only problem i have when using it is that i have an ethernet cord running along the wall in my hallway and it seems to never be able to roll over it. Not a big deal, and thats just specific to my situation. Other than that its flawless. You can designate areas in your home as no-go zones, which is a feature that i use whenever my dog or daughter has their toys out in the play room. 5/5 highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 definition of working smarter not harder!! My house is always spotless and this is easy and efficient to use. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best robot vacuum I’ve purchased so far. Better than the iRobot and more affordable

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Robo vacs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall decent product. Cleans pretty well. My floors are clean.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark Matrix

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product easy to set up. Works as expected. Wife is happy with the job the unit is doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had it a month or so seems great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a roomba and returned it. This is so much better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied to have any extra help around the house.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good on hardwood, not so much on carpet. It was easy to set up and use phone app. I have noticed that it can run only about 30 minutes before it needs to go charge. The charging is not real fast. The notifications when hair gets wrapped up or it may hit a ledge, that goes to the phone and is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Runtime

    Rated 5 out of 5 stars

    Cleans great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as expected. Can’t expect anything less from such a fine machine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot, it cleans very well, and it saves me time because I don’t have to take care of it, I just program it and that’s it.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Better than my Roomba’s

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 robot vacuums, and this is the best one by far. Quieter, doesn’t get stuck, cleans great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    SHARKIRA IS THE BEST!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We LOVE Sharkira so far! Her lines on the carpet are impeccable and she keeps our home so clean. 10/10!!

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Great Robot Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! The mapping feature makes it very easy to make sure that every room in the house gets clean.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Make it first on your list.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must buy for new homeowners. This helps us maintain our new home clean.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very worth it if you have pets! Maps out the whole house and work great!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the Shark. Love it and it cleans well.

    I would recommend this to a friend
  • Pros mentioned:
    Runtime

    Rated 5 out of 5 stars

    My back is happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. It picks up everything off the floor and with a dog that sheds a lot it has been a lifesaver!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps my floors clean

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m only for a few months and it’s been working really well for me. I have a golden retriever and and seems to work really well with pet hair. As long as you keep the robot clean it’ll continue to work well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome vacuum. It was an improvment over the previous shark black friday model from a few years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. I use it mainly on tile floors. It works great on this surface. It also works well on carpet/rugs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Would recommend this item. It vacuums all my surfaces.

    I would recommend this to a friend