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Customer Ratings & Reviews

Your price for this item is $349.99
The comparable value price is $499.99

Customer reviews

Rating 4.3 out of 5 stars with 717 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Matrix Self-Emptying Robot Vacuum, highlighting its excellent cleaning performance, precise home mapping, and extended runtime. Users appreciate its ease of use, strong suction, and convenient self-emptying feature. Some customers have noted concerns regarding the noise level and reliability, while others mentioned the height of the machine and occasional app issues. Overall, the robot vacuum receives positive feedback for its functionality and user-friendly design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 717 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Make it first on your list.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must buy for new homeowners. This helps us maintain our new home clean.

    I would recommend this to a friend
  • Pros mentioned:
    Runtime

    Rated 5 out of 5 stars

    My back is happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. It picks up everything off the floor and with a dog that sheds a lot it has been a lifesaver!!!

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very worth it if you have pets! Maps out the whole house and work great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My baby shark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it . Highly efficient ! I have 2 dogs that shed a lot . I scheduled to run it in the morning and at night . I’ll come home with clean floor , free of dust and dog hairs. Less stress and work for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vacuum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as gift. They wanted a self emptying unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set up. I use it mainly on tile floors. It works great on this surface. It also works well on carpet/rugs.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the Shark. Love it and it cleans well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome vacuum. It was an improvment over the previous shark black friday model from a few years ago.

    I would recommend this to a friend
  • Pros mentioned:
    Runtime

    Rated 5 out of 5 stars

    Love this thing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing....I don't ever want to not have one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Would recommend this item. It vacuums all my surfaces.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Magic cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is magic robot I love it .it clears and mop so good I recommend this product for every household

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Shark vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for house with pets and kids. A little noisy but nothing crazy. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Shark Vac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vac is an excellent produce ,for price efficiency .Additionally very user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice floor cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this robot vacuum. My older model stopped working, and I like this one better, especially since I don't have to use the strips as a room divider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. you can program it to do different rooms. it is not loud & it vacuums the whole room no missed spots

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark Matrix

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Shark Matrix floor cleaner machine is great. You just set it and forget it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great self empty robo vac!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is fantastic. My older robot vacuum finally bit the dust and needed a new one. This was on sale and love it. Do not use the wi-fi feature, but it works just great. Love the self empty feature. I have pets and this does a great job with their hair, except sometimes it will not self empty because it gets jammed, but this is a minor problem.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything it says it can do and really good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% worth the buy. Unfortunately ours broke due to our error but I will be purchasing it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vacuum it goes around my house and sucks up everything

    I would recommend this to a friend