Customer Ratings & Reviews
- Model:
- RV2320S
- |
- SKU:
- 6542043
Customer reviews
Rating 4.4 out of 5 stars with 698 reviews
(698 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the Matrix Self-Emptying Robot Vacuum's excellent cleaning capabilities, accurate mapping, and ease of use. Many praise its strong suction, self-emptying feature, and smooth navigation, making it a convenient and effective cleaning solution. However, some users note that the vacuum can be loud and that the dustbin may require more frequent emptying than expected. While the app has received some criticism for being difficult to use, the overall positive feedback highlights the vacuum's performance and helpful features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Runtime
Rated 5 out of 5 stars
Love this thing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is amazing....I don't ever want to not have one.
I would recommend this to a friend Rated 5 out of 5 stars
Mrs McClean!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Three types of cleaning. Quiet vacuum. It is a loud burst when docking and emptying, but my cat that's afraid of everything and severe noise aversion doesn't mind it. Bought another for upstairs!
I would recommend this to a friend- Cons mentioned:Brush roll
Rated 1 out of 5 stars
Bad for pet hair!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for our upstairs carpeted area for pet hair. Ran it twice and it's like it had no suction or brush at all. I picked up a clump of dog hair and laid it in front of it...all it did was run it over and leave it behind. There are WAY better products out there and I'll be returning. Maybe it works better for hard surface floors.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that after two uses, your vacuum has no suction and that you'll be returning it as a result. We understand how concerning this is for you, especially since you purchased it just for your upstairs carpeted area. We will absolutely share your feedback with the relevant teams for consideration on future products. If you would like us to examine your unit before returning it, we kindly invite you to please not hesitate to reach out to our team by phone at 1-855-427-5127. We're always here to assist you.
Kind regards,
Shark Clean
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything it says it can do and really good
I would recommend this to a friend Rated 4 out of 5 stars
Vacuum
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as gift. They wanted a self emptying unit.
I would recommend this to a friendRated 5 out of 5 stars
Amazing how it navigates around objects
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well on tile and carpet. Leaves beautiful patterns on the carpet
I would recommend this to a friendRated 5 out of 5 stars
Great self empty robo vac!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is fantastic. My older robot vacuum finally bit the dust and needed a new one. This was on sale and love it. Do not use the wi-fi feature, but it works just great. Love the self empty feature. I have pets and this does a great job with their hair, except sometimes it will not self empty because it gets jammed, but this is a minor problem.
I would recommend this to a friend- Cons mentioned:Noise level
Rated 5 out of 5 stars
Shark vacuum
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for house with pets and kids. A little noisy but nothing crazy. Would recommend.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Shark Vac
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vac is an excellent produce ,for price efficiency .Additionally very user friendly.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We set it up, mapped our floor and let it go while we were gone. We came home and it looked like a hired maid came and vacuumed our floor for us. I have used the spot clean featured and it was awesome.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Magic cleaner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is magic robot I love it .it clears and mop so good I recommend this product for every household
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Shark Matrix
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Shark Matrix floor cleaner machine is great. You just set it and forget it.
I would recommend this to a friend Rated 5 out of 5 stars
Vacuum good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good vacuum it goes around my house and sucks up everything
I would recommend this to a friend- Pros mentioned:Runtime
Rated 5 out of 5 stars
Shark vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! Don’t know how I lived without it forever
I would recommend this to a friend Rated 5 out of 5 stars
Robot vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job cleaning carpet or tile floors. It’s easy to set up too.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with our purchase! Works great on our floors!
I would recommend this to a friend Rated 5 out of 5 stars
Amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is a powerhouse and love how it cleans itself! Couldn’t be happier with my purchase.
I would recommend this to a friendRated 5 out of 5 stars
AWESOME
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, gets stuck on thicker rugs but it cleans very well.
I would recommend this to a friendRated 5 out of 5 stars
Delivers what it promises
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivers what it promises , the cost-benefit ratio justifies the purchase.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Awesome product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Product highly recommend this cleaner it great
I would recommend this to a friend