Tech the Halls 24-Hour Flash SaleLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 699 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the Matrix Self-Emptying Robot Vacuum's excellent cleaning capabilities, accurate mapping, and ease of use. Many praise its strong suction, self-emptying feature, and smooth navigation, making it a convenient and effective cleaning solution. However, some users note that the vacuum can be loud and that the dustbin may require more frequent emptying than expected. While the app has received some criticism for being difficult to use, the overall positive feedback highlights the vacuum's performance and helpful features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 699 reviews
  • Rated 5 out of 5 stars

    Shark robot

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a fantastic job on wood floors and no scratches!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves from excess pet hair

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Gets all the cat hair off the floor. I would highly recommend for people with pets that shed quite a bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Floor vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this, and we love it. It works very well, and no issues at all. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought after doing research on the product, so far reliable and great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works well. Would recommend this vacuum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing think I have ever invested on especially since I have kids, this does all the vacuuming/sweeping for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, good product very helpful I would gladly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fresh & Clean

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product! Keeps the floors clean and it’s easy to use. Set up was easy as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    shark

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it so much that i purchased one for my girl friend and she loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first vacuum. It was very easy to install and cleans my floors perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum and app combo

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit works well and app is great. No problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Robot

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice robot and works very well. Also compatible with Alexa makes it easier

    I would recommend this to a friend
  • Cons mentioned:
    Brush roll

    Rated 1 out of 5 stars

    Broke after 2 months

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this at the end of December, started using it in February, it broke in march. Brushes stopped working. You think this would last longer based on the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Clean home

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting to buy one of these. I love the ease of purchase and choices at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have cats thanks to this robot no more cat fur in my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it! So happy i went with the self cleaning roller and bin.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product love how it does all the work once you get it all set you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet little Sucker!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing really sucks!! And in a good way, I'd have a whole army of them if I was rich.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. It’s smarter than our previous rumba

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs Doubtfire

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my shark and call her Mrs Doubtfire . She cleans the best!!

    I would recommend this to a friend