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  • 04 - My Robot - Reody - Cloe - Living - trtan - MATRIX - [ CLOSED - a Satrom Hame - See MATRIX Shark
  • Angle. Shark - Matrix Self-Emptying Robot Vacuum with Precision Home Mapping and Extended Runtime, Wi-Fi Connected - Black.
  • Left. Shark - Matrix Self-Emptying Robot Vacuum with Precision Home Mapping and Extended Runtime, Wi-Fi Connected - Black.
  • Alt View 1. Shark - Matrix Self-Emptying Robot Vacuum with Precision Home Mapping and Extended Runtime, Wi-Fi Connected - Black.
  • Alt View 11. Shark - Matrix Self-Emptying Robot Vacuum with Precision Home Mapping and Extended Runtime, Wi-Fi Connected - Black.
  • Alt View 12. Shark - Matrix Self-Emptying Robot Vacuum with Precision Home Mapping and Extended Runtime, Wi-Fi Connected - Black.
  • Alt View 13. Shark - Matrix Self-Emptying Robot Vacuum with Precision Home Mapping and Extended Runtime, Wi-Fi Connected - Black.
  • Alt View 14. Shark - Matrix Self-Emptying Robot Vacuum with Precision Home Mapping and Extended Runtime, Wi-Fi Connected - Black.
  • Alt View 15. Shark - Matrix Self-Emptying Robot Vacuum with Precision Home Mapping and Extended Runtime, Wi-Fi Connected - Black.
  • Alt View 16. Shark - Matrix Self-Emptying Robot Vacuum with Precision Home Mapping and Extended Runtime, Wi-Fi Connected - Black.
  • Alt View 17. Shark - Matrix Self-Emptying Robot Vacuum with Precision Home Mapping and Extended Runtime, Wi-Fi Connected - Black.
  • Alt View 18. Shark - Matrix Self-Emptying Robot Vacuum with Precision Home Mapping and Extended Runtime, Wi-Fi Connected - Black.
  • What's included with the RV2320S is a Matrix Shark.
  • Shark Matrix Self-Emptying Robot Vacuum Overview Video video 0 minutes 52 seconds
  • Shark Matrix Self-Empty Robot Trailer Video video 0 minutes 39 seconds

Shark - Matrix Self-Emptying Robot Vacuum with Precision Home Mapping and Extended Runtime, Wi-Fi Connected - Black

Model:
RV2320S
SKU:
6542043
Highly rated by customers for:
Your price for this item is $299.99
The comparable value price is $499.99

Customer reviews

Rating 4.3 out of 5 stars with 703 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the Matrix Self-Emptying Robot Vacuum's excellent cleaning capabilities, accurate mapping, and ease of use. Many praise its strong suction, self-emptying feature, and smooth navigation, making it a convenient and effective cleaning solution. However, some users note that the vacuum can be loud and that the dustbin may require more frequent emptying than expected. While the app has received some criticism for being difficult to use, the overall positive feedback highlights the vacuum's performance and helpful features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 703 reviews

  • Convenient House Cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale at a great price. Great value. Keeps the house looking neat.

    I would recommend this to a friend

  • Marsh Household

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great addition to my housekeeping tools. The vacuum strength makes my floors shine.

    I would recommend this to a friend

  • Saves from excess pet hair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Gets all the cat hair off the floor. I would highly recommend for people with pets that shed quite a bit.

    I would recommend this to a friend

  • Shark robot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a fantastic job on wood floors and no scratches!

    I would recommend this to a friend

  • Floor vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this, and we love it. It works very well, and no issues at all. Highly recommend!

    I would recommend this to a friend

  • New vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought after doing research on the product, so far reliable and great product

    I would recommend this to a friend

  • Love this!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing think I have ever invested on especially since I have kids, this does all the vacuuming/sweeping for me!

    I would recommend this to a friend

  • Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works well. Would recommend this vacuum

    I would recommend this to a friend

  • Avoid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum failed just after the first year. Parts are plastic and just came apart. We purchased replacement parts and nothing worked properly. We switched brands.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Thomas,

      Thank you for your feedback. We understand how frustrating it must be that your Matrix Robot vacuum failed just after the first year and that replacement parts did not resolve the issue. This isn’t our usual standard, and we’d appreciate the opportunity to make this right. Please contact our Customer Service team at 1-855-427-5130, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, and we’ll do everything we can to make this right.

      Kind Regards,
      Shark Clean

  • Error

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Error Number 09…Error Number 09…Error Number 09…Error Number 09…Error Number 09…Error Number 09…Error Number 09…Error Number 09…

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi there,

      Thank you for sharing your feedback with the Matrix. If you’re seeing an error message, please reach out to our Customer Service team at 1-888-228-5531. Our hours are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET so we can assist you further.

      Kind regards,
      Shark Clean NA

  • Shark

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, good product very helpful I would gladly recommend it

    I would recommend this to a friend

  • Fresh & Clean

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product! Keeps the floors clean and it’s easy to use. Set up was easy as well.

    I would recommend this to a friend

  • shark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it so much that i purchased one for my girl friend and she loves it.

    I would recommend this to a friend

  • Shark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first vacuum. It was very easy to install and cleans my floors perfectly!

    I would recommend this to a friend

  • Good Robot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice robot and works very well. Also compatible with Alexa makes it easier

    I would recommend this to a friend

  • Great vacuum and app combo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit works well and app is great. No problems so far.

    I would recommend this to a friend

  • Clean home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting to buy one of these. I love the ease of purchase and choices at Best Buy.

    I would recommend this to a friend

  • Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have cats thanks to this robot no more cat fur in my house.

    I would recommend this to a friend

  • Great purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it! So happy i went with the self cleaning roller and bin.

    I would recommend this to a friend
  • Cons mentioned:
    Brush roll

    Broke after 2 months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this at the end of December, started using it in February, it broke in march. Brushes stopped working. You think this would last longer based on the price.

    No, I would not recommend this to a friend
Page 29, Showing 561-580 of 703 reviews
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