Customer Ratings & Reviews
- Model:
- RV2320S
- |
- SKU:
- 6542043
Customer reviews
Rating 4.4 out of 5 stars with 700 reviews
(700 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the Matrix Self-Emptying Robot Vacuum's excellent cleaning capabilities, accurate mapping, and ease of use. Many praise its strong suction, self-emptying feature, and smooth navigation, making it a convenient and effective cleaning solution. However, some users note that the vacuum can be loud and that the dustbin may require more frequent emptying than expected. While the app has received some criticism for being difficult to use, the overall positive feedback highlights the vacuum's performance and helpful features.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Her Name is Erona
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Her name is Erona, (for you Ritchie Rich fans)! Works great, great having the ability to empty when full, spot cleaning, and easy scheduling using the app.
I would recommend this to a friend- Pros mentioned:Mapping
Rated 4 out of 5 stars
Nice robot vac
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great if you have a dog that sheds. nice daily robot vac. cleans well and covers a good bit of area. mapping feature is nice.
I would recommend this to a friend - Pros mentioned:Mapping
Rated 5 out of 5 stars
Great robot vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works great and keeps floors clean. Enjoy the mapping feature and the app. Great machine.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum, I have 3 big dogs and it keeps the house clean, my house is all tile floors
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Shark matrix
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Shark Matrix robot vacuum, does a great job.
I would recommend this to a friend - Pros mentioned:Runtime
Rated 5 out of 5 stars
It's awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I resisted in buying a robot vacuum. I'm glad I finally gave in. This shark vacuum saves me tons of time. I have 3000 ft² of space
I would recommend this to a friend - Pros mentioned:Mapping
Rated 5 out of 5 stars
Awesome
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent vacuum!! It cleans very well and has a great mapping feature.
I would recommend this to a friend Rated 3 out of 5 stars
It is okay
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is actually a fairly dumb robotic vacuum. It gets stuck often on shoes, under cabinets that do not have enough clearance, and on random objects. It is supposed to have laser vision, but it still bumps into things. The app is appallingly slow.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Matrix Robot. We will absolutely share your feedback with the relevant teams for consideration on future products, if you need any help with your product, please don't hesitate to reach out to our team by
phone at 1-855-427-5127.
Kind regards,
Shark Clean
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Shark vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with my Shark clean my floors every night
I would recommend this to a friend Rated 5 out of 5 stars
I'm in love with a vacuum!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love our robot vacuum! Idk what I would do without it. The app does give a better coverage cleaning after it maps your house than just clicking the clean button. App is easy to use also.
No, I would not recommend this to a friendRated 5 out of 5 stars
Grammies Lil helper
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with My Shark!!! My granddaughter named her Rosie, I guess on the count that Grammy likes to clean and this is going to save me a lot of time! Love it
I would recommend this to a friendRated 4 out of 5 stars
Shark robot
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and gets the dog hair without emptying the Shark.
I would recommend this to a friendRated 5 out of 5 stars
Robit vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is amazing. I did a lot of comparing and by far this product works very well on both carpet, rugs and hardwood floor.
I would recommend this to a friendRated 5 out of 5 stars
Vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Maps out house and does a great job Love that it goes back to charging station on its own. Gets under places like sofa and beds.
I would recommend this to a friendRated 5 out of 5 stars
Great vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, cleans well so far. The spot and room cleaning features are great, you can quickly clean specific areas.
I would recommend this to a friendRated 5 out of 5 stars
Tony Shark is my hero
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lifesaver when you have a dog! Wish the battery ran a bit longer, but otherwise works great.
I would recommend this to a friendRated 5 out of 5 stars
Sharkana
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my robot very efficient and extremely convenient since my dog sheds a lot.
I would recommend this to a friendRated 5 out of 5 stars
Amazing!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Way better than the IRobot! It works like a charm.
I would recommend this to a friendRated 2 out of 5 stars
A bit disappointed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It worked well for the first few weeks but now it’s not holding charge and keeps saying error 6 and as of now it will not charge and can’t use it.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Robot. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Not a tangle free brush
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The reason I purchased this was, I thought the brush was tangle free. I have a dog. So something I waanted. My mistake if I misunderstood
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your robot. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-888-228-5531.
Kind regards,
Shark Clean