Customer Ratings & Reviews

Good vaccum, my floors are clean! I love the self cleaning dock. This vacuum is loud though, I had a different one before and it was quiet. I would givenit higher rating if there was a way to make it quieter.

This has been a very good addition. It's very easy to set up and it does good work on floors. I have all hardwood floors and it's been perfect so far. The app is easy to use and has all the necessary features to effectively use the robot. It was a great deal of the day purchase.

This unit does not clean nearly s well as its competitor nor does it have any significant scheduling ability BUT is does not get lost nor stuck every time like its competitor. At least you can depend on it to complete the job even if it is not quite as good.

Very good vacuum! We absolutely love it. It's picks up everything and it maps your house so it knows what rooms to clean! It cleans the floorboards and I love the self cleaning feature. The best!

Loving this robo vacuum! I have a husky and a Havanese and it charges quick and I can set it up whenever I want it to clean, it mapped out the room and it gets right to work. Self emptying capability is pretty neat too. It’s easy to just empty the bin out, no need to buy a filter or bag to replace anything.

It's pretty cool and does a good job cleaning floors. I'm still having a problem figuring certain things out, such as side cleaners, specifying certain rooms and cleaning it. Other than that, love it

I have owned a few robot vacuums over the years and I have to say that this one by Shark is worth every penny. it does an excellent job of cleaning my hardwood floors and carpet throughout my apartment, and I love that it empties itself. It is very efficient and does an excellent job every single time.

Very good at cleaning with excellent mapping, not missing spots. The "spot" clean mode would be more useful with at 6 foot square vrs the fixed 4 foot. Also if idle a few days, it a bit hard to get reconnected to the mobile app.

I have two dogs and let me just say this thing is a game changer. Pablo helps me keep up with the dog hair. I honestly was a bit skeptical but then I was like let’s do a black sock test and to my surprise no white dog hair was found. Plus I just program him to go about his cleaning and he does he’s thing.

Love it it does a good job mapping house is easy cleaning is easy too

The vacuum works well but needs a little help in the corners. The mapping feature is a great tool for cleaning specific areas that you designate. Overall we are happy wiyh the product.

If I could give this vacuum a million stars I would. I purchased this vacuum for our downstairs, but I plan to purchase another one for upstairs. Set up was a breeze. We have a dog that constantly sheds and I couldn’t keep up. I was drawn to this because of the mapping and self-emptying features. I run this vacuum daily because it’s fun and new, but I think that’s probably a smart idea if you have a dog that sheds. I will say that if you do deal with shedding, you probably want to empty the bin once a week. The mapping was very impressive and the vacuum mapped my entire 1200sq foot downstairs area in about 8 minutes and was 100% accurate. I love how you can choose the power level of the vacuuming. I also love how I can control when it vacuums from my job, so I can come home to a clean house.

Works great and easy to setup even for technically challenged seniors like us.

I have a shedding dog and cat. The vacuuming was getting to be a everyday thing. When I leave the house, I set the clean mode and come home to clean floors. Should have bought one long time ago!

Works great, easy maintenance, perfect for busy households

She is awesome. Mapped out the house easily. Simple to send to any or all room. She does go back to charge a few times if she has to do the whole house but always seems to find her way back to where she was to finish the job. Easily goes from hard floor to rugs and carpet.

I purchased this on a whim, because I was so disappointed in my 2 Roombas. This robot beats Roomba hands down. The self emptying feature is far better than the the Roomba J13. No filters to deal with and most importantly, it doesnt get stuck under furniture. I have 2 dogs and this vacuum does the job. I love it so much, that I bought one for my daughter for Christmas. Highly recommend!

My review is based on App features. As an overall cleaning it does a well job. It runs on schedule, returns to base, empties and continues. It goes back to dock and charges. No issues. My disappointment is with the feature of the app. You cannot schedule individual rooms. You cannot have multiple schedules. I currently have a less expensive robot vacuum that has this feature. I’ve had other brands and this is a common feature.

Ok had this for about 3 weeks. Honest review. I give this 4.5 stars. It cleans very well, does what it is intended to do. However, I’ve had connectivity issues from the phone to device and had to reset it twice in the first week of owning it. I also had my modem (xfinity) disconnect and the device needed to be connected manually. A little frustrating at first since I’m still trying to understand the unit. But for $438 (out the door) I expect a unit like this to not have issues like that. In conclusion, it does what I tell it to do. The trash portion is so easy to remove and dump I can’t ask for more. Hope this helps.

Over the holidays, I accidentally broke my sister’s vacuum by not properly cleaning before using it. Unfortunately, it picked up something that caused it to malfunction beyond repair. Wanting to make it right, I decided to replace it with a Shark vacuum. I’ve had positive experiences with Shark products in the past — I personally own several of their electronics and have always found them to be durable and reliable. When I saw that Best Buy was offering a special deal, it made the decision even easier. While I can’t give a full five-star rating since I’m not the one using this particular vacuum, my trust in Shark’s quality leads me to believe it will hold up well for my sister. Based on past experience, I fully expect it to perform reliably, and I’ll continue to consider Shark for future purchases.