Customer Ratings & Reviews

Got this vacuum to replace our older that quit. My wife loves this vacuum! It does so much more than our old one and is very efficient. It maps the house and efficiently cleans the floors. It will empty when full and go back to cleaning right where it left off. We would definitely recommend.

Easy to setup and use. Arrived on time from Best Buy

Helps save me time as a single working mom and full-time student. Setting it up using the explore mode was easy, and it mapped out our 3 bedroom apartment fairly accurately. Setting up no-go-zones was easy and helpful to keep it from getting into areas with cords. Picks up a lot and self-empties. Love the vacuum bot!

when it works, it's great. It jams consistently and has all kinds of different error messages. Shark customer service is terrible; Bissel will help fix issues.

I previously owned a Shark Robot vacuum and it lasted almost 4 years. It got an Error Code 4 that I could not fix so I bought this new one last month. So far it’s working perfectly and once you have a robot vacuum, it’s hard to go back to manual vacuuming. I only have to do touch ups in some rooms around the edges. I LOVE my Shark Robot vacuum! I wholeheartedly give it a TEN rating!!!

At first it took a few days i think to learn the wifi and connection to the app it was very finicky but after that and ever since it has done everything its supposed to do! I use it for scheudles and its nice to be able to start it from anywhere. Does a great job and never misses a spot.

I purchased this on a whim, because I was so disappointed in my 2 Roombas. This robot beats Roomba hands down. The self emptying feature is far better than the the Roomba J13. No filters to deal with and most importantly, it doesnt get stuck under furniture. I have 2 dogs and this vacuum does the job. I love it so much, that I bought one for my daughter for Christmas. Highly recommend!

Ethernet cable? Bad. Sock? Bad. Too much long hair? Bad. A nice open, clutter free floor is where this thing shines. At least I know when there’s a sock under my bed, cause it’ll let me know it’s stuck.

We are really liking our "Baby Shark". It saves us a lot of time. It even surprises my husband how much it picks up when he empties it. We have liked it so much that we even got my husbands mother one. She is enjoying hers as well

I have two dogs. One of them sheds a lot so I had to vacuum my floor twice a day at least to keep dog hair off. My kids recommended getting one of these robot vacuums. so I have been shopping for it. I used to use Dyson vacuum but I replaced with a Shark Vacuum last year, and I have been happy with it. So, when I saw this unit for sale, I had to try and see. It does a good job and it automatically starts once a day. I can command extra cleaning with my phone from anywhere. This is working great. It reaches where I was not able to reach so my floor has been clean. Noise level is not as bad as I expected. After all, it is a vacuum cleaner so it makes loud noise, but it is not bad at all. I don't need to dump trash every time. I dump them once or twice a week but I think I can go for at least 10 days.

This has been a very good addition. It's very easy to set up and it does good work on floors. I have all hardwood floors and it's been perfect so far. The app is easy to use and has all the necessary features to effectively use the robot. It was a great deal of the day purchase.

I love this vacuum. I previously had the mop and vacuum. The mop broke within a couple months. This one cleans so much better. And the self empty feature is great. I have 2 dogs and a cat, and this keeps the hair to a minimum.

It works very well. Mine is named Vakoom. It does our whole house only stopping once to charge.

Love this vacuum. Don’t have to worry about emptying the tray after every vacuum and it doesn’t run over my pug dog that’s to lazy to move out of the way.

Good vaccum, my floors are clean! I love the self cleaning dock. This vacuum is loud though, I had a different one before and it was quiet. I would givenit higher rating if there was a way to make it quieter.

This this rocks, picks up a lot and has great features. Honestly has saved my back, and made my bf and me so happy to have clean feet. We have mostly hardwood floors, and it has gotten stuck a few times but now that we know what to look for it has been rocking and rolling everyday on schedule!

Very good vacuum! We absolutely love it. It's picks up everything and it maps your house so it knows what rooms to clean! It cleans the floorboards and I love the self cleaning feature. The best!

I've owned this for a little over a year now and it was great the 1st 4 months, then it unpaired with my app, the battery won't charge past 70% ever. It has an 700sf area to clean and on normal suction it has to go back to the dock and recharge for 30 minutes before it can finish. The spinny brush has broken off on the same rug. I had to buy replacement spinny pack off of Amazon. That 1 hasn't popped off yet. But this is by far the worst purchase I have ever made of a Shark product. I love Shark brand.

I bought this for my son and his wife. They have 3 dogs and 2 cats with a baby on the way. This Shark is amazing. They love it, now I want one.

Loving this robo vacuum! I have a husky and a Havanese and it charges quick and I can set it up whenever I want it to clean, it mapped out the room and it gets right to work. Self emptying capability is pretty neat too. It’s easy to just empty the bin out, no need to buy a filter or bag to replace anything.