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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1829 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the Navigator Lift-Away Upright Vacuum's powerful suction, ease of use, lightweight design, and carpet cleaning capabilities. Many appreciate its overall performance and value for the price, along with the convenient attachments. While some find the cord length shorter than expected and the noise level noticeable, the positive feedback on key features outweighs these minor drawbacks. The vacuum is considered a good value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,829 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    BigEasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for an average size home. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, quality, and good suction I recommender.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Shark is a shark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love shark vacuums. They have great suction. Nice add on tools included. The canister is easy to empty. And the detachable wand makes cleaning hard to reach places easy.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    the wife will love it!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    light enough to carry around. best anniversary gift ever!!!

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Fantastic Vaccuum for dog owners.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this vaccuum is amazing. Never really liked using vaccuum on hardwood floors because it felt like it was just blowing the dirt elsewhere but this one actually picks it up. I have a rottweiler and german sheperd and it picks up all the hair on carpeted areas with ease. It also doesnt get clogged up with the hair which is why i got this vaccuum. It has tons of power. Only slight inconvenience is it cant get under things very easy due to large canister.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate suction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work as well as my old Shark Navigator. Larger canister is nice. I found it harder to move on the rug than old one. Easy to put together and has usable attachments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amassing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product.. we use from 2018 an is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My Shark-Navigator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Shark-Navigator Left Away ADV Upright vacuum. Easy to assemble, easy to use, and lite weight. You won't go wrong as it has adjustments for carpet and hardwood floors. The swivel head is a great feature. Best Buy had it for a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark has the best vacuums!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was a limited variety of vacuums in store. However, this was a great purchase! My last vacuum was a shark and it lasted 8 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal, work like miracle and perform excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great budget friendly vacuum

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great vacuum for the price. Picks up we'll on floors see we'll as upholstery.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Not What I Thought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a lightweight vacuum that picked up very well--disappointed with this navigator. It is lightweight but does not pick up very well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum for people with multiple pets.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picks up the dog & cat hair without any problem. Like the fact it detaches so I can vacuum the stairs easily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Shark Week in a Box

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good vacuum for the price point. Easy to maintain and does well with the settings and adjustable tools that come with it.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      Sounds like you’re loving your vacuum! We hope that the lower star rating was selected in error, but if there's anything we can do to improve your experience, please reach out to our team by phone at 1-855-427-5127.
      Kind regards,
      Shark Clean

  • Rated 3 out of 5 stars

    Great second vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a second vacuum for my upper level. I was sick of lugging my other up and down the stairs. This works great! Good suction ( could be better), easy to dump and clean. Also comes with a couple attachments.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Vacuum

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Bought this back in 2022, this vacuum worked great for two years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband in love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace an expensive Dyson vacuum that quit working after only over a year of purchase. My husband is in love with it as it’s portable. It comes off easily and he’s able to vacuum the stairs easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but has one flaw.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice vacuum especially how it breaks down for extra cleaning duties. One drawback is the brush roller you need to keep it moving or it may stop. Then you'll need to turn it off and on again. But we haven't had any problems other than that the first day. But it does clean the floors nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a Christmas gift for my son and his wife. They love it! She said it cleaned beautifully and they were very happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good little vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but it is smaller than a "normal" vacuum, which, depending on your living arrangements, can be good or bad. Dumping the container is really easy, but the slots don't hold all the attachments, which makes keeping track of them more difficult than it needs to be.

    I would recommend this to a friend