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Customer Ratings & Reviews

Your price for this item is $183.99
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The comparable value price is $229.99

Customer reviews

Rating 4.7 out of 5 stars with 1828 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the Navigator Lift-Away Upright Vacuum's powerful suction, ease of use, lightweight design, and carpet cleaning capabilities. Many appreciate its overall performance and value for the price, along with the convenient attachments. While some find the cord length shorter than expected and the noise level noticeable, the positive feedback on key features outweighs these minor drawbacks. The vacuum is considered a good value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 1,828 reviews
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, good suction, east to maneuver. Cheaply made.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Very good strength

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its it isnt too loud and it picks up on carpet very well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is designed more for the lift away feature. It falls over easily when using the hose.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shark Vacuum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this vacuum cleaner for 15 months and started having issues with it not picking up and started overheating. Made sure that it was cleaned out every use and cleaner the filter. It's a shame that it cost so much. I'm very happy that I brought the protection plan. I love best buy and especially the store at Gulf mall area.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Local consumer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the shark product I have had past experiences with. The description is deceiving for pet hair. This can be utilized for a small apartment, but not a large home with multiple pets. It seems cheap quality and does not come with the attachments it states in the description.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No headlights!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really dissapointed! Best Buy advertised in the specifications that this model has lights. Nope! Really sad

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too bad but I have had other better shark vacuums.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not great not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For light cleaning try not to hit things like socks or small items wil on blow the motor

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Died after two months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked good while it was operational. However, I have only owned it for two and a half months and it just died. It won't turn on anymore. Thankfully there is an extended return policy at Best Buy right now, because back it goes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Vacumn

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't recommend this product....Button sticks very hard to turn on....

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Shark Navigator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum works ok not that great on thick carpet. great on tile.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Cord length

    Rated 1 out of 5 stars

    Not the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps falling over the cord isn't long enough, I do not recommend

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Vacuum

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its works good for the first few weeks then looses suction.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as the previous model I had. Fewer attachments included, bulky to use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Shark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work well. I had a Shark that was an upgrade from this one. This model is a 3 out of 10 the extra $100 is so worth it. . The other would fill the same contester with 2 vacuums, this is a bout half way after 10 vacuums. Its going back!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible vac, no suction power, the wand is very difficult to detach and reattach. The power cord has no real place to go and gets all tangled up. It doesn’t clean good at all and I’m stuck with it rather than having to deal with Best Buy and getting a item returned and credited back to my account

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrated needed to vent!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is very disappointing! Never have I bought a vacuum that would not work on rugs. Every time I use it on my rugs the red light goes on the vacuum stops and I have to shut it off and start again! I do not recommend this vacuum if you need it for rugs. Wish I never bought it. Waste of my hard earned money.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to provide your feedback.
      Something doesn’t seem quite right about how your product is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-855-427-5127 so we can help with this.
      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum works great at first then it’s down hill from there. The swivel gets really funky to a point you can’t even stand it still. It looses suction power fast and it will not last.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even a full year and this vacuum keeps shutting itself off while trying to use. I can’t even make it 5 min of vacuuming before it shuts down. I’ve taken it apart and cleaned it and still doesn’t work. Don’t waste your money.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to provide your feedback.
      Something doesn’t seem quite right about how your vacuum is performing; we’d like to make sure it’s working as it should. Please give our team a call at 1-855-427-5127 so we can help with this.
      Kind regards,
      Shark Clean

  • Cons mentioned:
    Cord length

    Rated 1 out of 5 stars

    NOPE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't have good suction. Hate the cord, it is like plastic and hard to manage while vacuuming.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      Based on the suction power you’ve described, it sounds like there’s a chance the vacuum may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
      Kind regards,
      Shark Clean