Customer Ratings & Reviews

It won't even clean an 8 x 10 area rug without shutting off. It also constantly smells like burning plastic. Total and complete waste of money. Very disappointing. My old Shark Navigator lasted 10 years and I am so upset with this new paperweight.

Works great, however I purchased in September 2021 and it already is broke :(

Good quality product. Bought it on Black Friday. It is a good product for the price

I bought the first one and it stopped working after one month. After that I replaced with the same model and it also stopped in three weeks

A little disappointed with this vacuum. It appears that the motor can overheat very quickly

Does the job well. Standard vacuum cleaner, I like the swivel aspect.

efficient and effective vacuum cleaner for house with no pets

I am normally a huge fan of Shark Vacuums but this one has already lost suction and is not functioning correctly after only 4 weeks

Shark vacuum didn't last 30 days. Contacted Best buy and they told to take in to the Geeks and they would charge me for diagnose.

Within a few months the roller stopped working on the carpet.

Do Not Buy, It lasted exactly 3 moths, and 4 days enough, not to be able to return it, motor burned and I have wooden floor so I didn't used it much. Don't buy.

well after a few weeks of using this vacuum, it broke down! it was barely used! this is a piece of junk and a waste of money!

Straight off the bat I wanna talk about how easy it is to use this vacuum. It's extremely light weight and easy to move around the areas. It's not something I've really noticed before with other backs but after using this it's a much easier vacuum to use. It picks up really well. We have 2 dogs and 5 cats and this does a great job of picking up hair. It's also great at keeping these allergens in the canister and my son is allergic to cats and when he comes over he has no issues at all, with other vacs he would sometimes still get the sneezes and watery eyes. One negative is the pet tool cannot be stored on the vac itself. While I have no problem with that I can see it being off putting for some. The lift away feature makes it easy for wand usage and because it's so light you won't become fatigued while using it. It's a much better idea that dragging a heavy vac around to reach places. Overall I really do like this vac, it's compact and lightweight and does a great job.

When I brought it, everything looks good after one day use it is not clean actually bad

This is my second Shark vacuum and I do love it. Here are the pros and cons in my opinion. The vacuum itself is very lightweight and very powerful. It comes with 3 of the usual attachments. One thing I love is you can adjust the suction power on the handle, the base comes off for easy cleaning of blinds, curtains, etc. The vacuum has a very big dust bin and it is very easy to empty. The cons are just me being picky. The only two things I don’t like is that there is no led lights on the front and there is no cleaning brush roll. Some of the other Sharks have the lights and duo clean brush roll and personally I would pay the higher price to get one of those models, especially if you have pets. Overall though a great vacuum for the money.

did not last 3 months, electrical failed. lost power. Worked great until it didnt.

It just stopped working today, 6 months after I bought it. It’s disappointing because I really loved this vacuum.

Vacuum completely stopped working a few days after return window closed. So 35 days of use!

Put the vacumm together and sysrted to vacuum but the suction power is terrible.

In the world of vacuums, there are a lot brands begging for everyone's attention. People have a huge choice of models. The Sharks have been solid machines for as long as I can remember them being on the scene. They offer a reliable machine with the right amount of features and attachments. The Shark Navigator Lift Away is no exception. You get the same quality designed vacuum they are known for, with features like a HEPA filter, swivel steering, metal tubes, a Lift Away feature that allows you to remove the vacuum from the wheeled base and hard floor/carpeting setting for customized cleaning. All that, and a 5 year warranty on top of it. You can pay an extreme amount of money for vacuums these days, but Shark has been able to provide a fine machine with great suction and many features found on the most expensive machines, and kept the price at a reasonable level. This particular vacuum is a pretty basic model, but it still comes with some features that make it feel like a more expensive machine. One thing the Sharks do well is allow you to pull the hose (and handle) off, for quick crevice cleaning. It will also allow you to remove the whole wand to reach items up high or down low where you just can't steer the whole machine into. Dust cup emptying is quick and easy and the canister is a nice big size. In addition to the hard floor, carpet switch, there's also a handle switch for Min/Max suction. Helpful for fine tuning how and what you use your vacuum on. The bottom line for any vacuum is how much suction it produces, and Shark machines have no trouble in this department (which is probably why they include the Min/Max suction switch). The machine is not the lightest I've used, but it's light enough to be maneuverable and a strategically placed handle on the top of the canister allows for easy transport. The beater bar housing has a clear front which allows for easy viewing of the beater bar itself. It's a simple addition that let's you see if the brushes need cleaning. There is no light on the front, which some people may find disappointing (myself included), but this is arguably a small detail for most. Also, the only attachment you'll find is a brush tool. It's basic, but you have what you need for most jobs. Anyone looking for a machine with suction that rivals the ridiculously expensive machines on the market, should check out the Sharks. Their philosophy seems to be to build a good quality vacuum that can compete with the higher priced ones out there, but do it at a reasonable, sane price. The 5 year warranty should tell you they're very serious about what they do.