Customer Ratings & Reviews

Oh.... the dust and filth you never knew you had! This bad boy collects it all. Pet fur and all! I bought one now I am reordering two more for our basement. Easy to maintain without missing cleaning time. No regrets and we highly recommend.

So far, the purifier works great. Our purifier is placed in the kitchen, near the open living room, and cleans the air well when I’m cooking. Typically, I open the windows to ventilate, but the Shark does its job quickly enough that I’ve forgotten to open them since I got it. One thing to critique, but not a big deal, is the air fragrance attachment. Personally, I’d just want clean air to circulate without any added scent, and not insert the fragrance into it.

Great item! Helps control dust and air quality! Also makes it easier to breathe with allergies

Good in quantity and I love it. While first one after year I have some noisy sound but I already exchanged new one . Overal is excellent

This has been great so far. I set it up a few months ago in my upstairs loft since I wanted it close to the bedrooms. No issues with it and it's been purifying the air in my home. Just set it to auto and forget it. I will most likely be purchasing a 2nd one for my downstairs living room.

Works well, not too loud, sounds like a fan, which helps me sleep. Can definitely notice the difference in air quality. My condo is 1000 sq ft. Dont think it truly covers more areas I think just the room its in.

works well when asked to meaning it pretty much sits there until it senses the bacon or stuffing or whatever's being prepared and then it does it's job...Great purchase

Love this thing. I notice a difference. You can tell it’s working when you’re cooking or if the kids spray something in the air (axe deodorant). I’m constantly having to wipe the dust off the outside filter.

Does exactly what is says it does. The filters are easy. Very easy to set and forget with auto. It lets you know by the air quality percentage what’s going on in the room. If you even spray deodorant around it; it will show the air quality is lowered and filter it through in no time. Rather bulky but totally worth it for the filters. Great product!

This is a great Air purifier for two rooms. I have it placed in the center where the two rooms meet and our air quality has greatly increased. This really matters because my hubby and kiddo have horrible allergies and this little machine has helped a lot. I highly recommend.

It works seems to be making it more fresh and less particulates in the air,very quiet unless you turn it on high but still somewhat quiet.

Noticable improvement in my air quality. The unit is very quiet.

great we love you can really tell the difference in the air

Love it and all of the modes are perfect for me, having a German Shepard and getting rid of the dog smell and helping with the amount of hair getting blown around really helps alot

Very easy to set up and operate. We have a parrot who is rather dusty by nature and this has made a difference quickly with the feather dander. I also like the QR code scan feature for quick access to information on cleaning the machine

Worth it! Absolutely made a difference in the air in our home. My husband no longer woke up with sinus issues!

Love that you can set it up and forget about it for a while before you have to clean the filters. I'm a little skeptical on how it yruly works because at times it says the air quality is 100% even though I have terrible insulation all over the home, rugs and I smoke medical marijuana at times around it...buttttt with a big 'ol booty I have seen a significant decrease in my husbands coughing and sneezing (he has seasonal allergies and has lessen) so I'm guessing it works lol also its much quieter than i expected so that's a plus

I SO wanted this to work, SO needed it to work, like really work, because I have 5 dogs, 5 dogs worth of dog dander, dog smell, dog hair, dog love, just in general all things dog, and 3 are Aussies so they shed aplenty. I love them but they do change the "scent" in the house, and while I don't mind one bit I wanted an air purifier that worked so the air smells fresher for company. I deliberately did not go out of my way to clean prior to setting the unit up because I had read reviews elsewhere that said the machine kept giving 100 as air quality and never changed unless they held a lighter to it, basically it stayed at 100 and then just shut off. Read reviews everywhere not just here if you want the real real. I just wanted them to be wrong because a 5 year filter sounds mighty wonderful given the cost of Hepa filters. So here we go... opened the box, boy the unit was light for such a tall item! Did not feel like there was much to it at all except the Hepa filter, which fits inside the bottom plastic chamber, otherwise doesn't seem like much going on, but chip boards and everything are made smaller now so I waited to give it a try. Next I opened the packet that contained the odor cartridge, it hadn't appealed to me even before I opened it because if a purifier cleans the air what do you need to mask? About that cartridge, I cannot insert the vomiting emoji here but that's the expression I made, SOOOOO strong it blew me away! I have no allergies that I'm aware of, no chemical sensitivities either, but the smell was sickeningly strong. If you remember the carpet powder that some hotels used to use (or still do?) to sprinkle on the carpet to get cigarette smell out of non-smoking rooms, well that's what the odor removing cartridge smells like to me. I didn't want to insert it into the top of the unit, but if not it looks like there is an empty space on top and it's missing something, does not look complete without the cartridge screwed in, so I did. All ready.. plug into the wall, power on and guess what folks?! My air quality is 100! I laughed. Unplugged, gave it another try, registered 100 again, and I KNOW my air quality is not 100, so I let it run for about 15 minutes to see if it would get itself straight and figure out there are 5 dogs here and the air is not the sweetest. Nope, after about 15 minutes it simply shut the fan off. I read a few more reviews about others having the same problem, calling Shark and being told to cut the cord and they'd send a new unit, might be a faulty sensor, and then the second unit doing the same thing. Nope, my time is valuable and already spent too much wishing and hoping this was going to work, should have listened to the reviews, the real ones, back in the box she goes and the big hunk of plastic with a fan and an odor cartridge that will drive someone who actually DOES have chemical sensitivities bat crazy, takes the trip back to Best Buy before the return window is over and whew! One more note.. the picture of this unit makes it appear almost silvery and pretty, it is white, white, white, plastic, not shiny, not silvery, it's a lot of white. These are my feelings and my experience, perhaps some of these work, but I don't have time to go through multiple units in the hopes one might and then the window close for a return. ONE MORE interesting note.. I also purchased a Shark Stratos Vacuum at the same time as I bought this purifier because I DO love Shark products and my other Shark vacuum is amazing, I just didn't want to lug it up and down the stairs anymore so bought the Startos for the 2nd story. The new Shark ALSO takes the odor cartridge, not happy about that, but.. it does not bother me near as much as the one that inserted into the air purifier, perhaps because no air is blowing through it, I don't know, but it ALSO has a hole space on top of the vacuum where if you do not insert the cartridge it looks like you are missing a piece of your vacuum, not a fan of that new perk, hopefully they dump it in the future, but I still love the Shark vacuum, especially when they are on sale. Wanted to share that also because I AM a fan of Shark, just NOT of their NeverChange air "purifier" Max.

Love it you can smell how clean the air is. And super quiet doesnt wake up my 6 month old baby at all.

[Employee of bestbuy] Really impressed With NeverChange HEPA filter. It’s so efficient at grabbing those tiny particles that I don’t have to worry about replacing filters all the time. I didn’t realize how much of a hassle that was until I didn’t have to do it anymore. The purifier also runs pretty quietly, even on higher settings, which makes it easy to sleep with it on.