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Customer Ratings & Reviews

Your price for this item is $279.99
The comparable value price is $399.99

Customer reviews

Rating 4.7 out of 5 stars with 761 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers find value in the NeverChange Air Purifier MAX, particularly its impact on air quality and minimal noise level. The long filter life and effective odor removal are also appreciated. Users praise its ease of use and the responsiveness of the auto mode, in addition to the purifier's sleek design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 761 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    air purifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ready to use right out of the box, quiet and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my purifier, and i live more that i dont need to constantly replace the filter, easy to maintain

    I would recommend this to a friend
  • Pros mentioned:
    Odor removal

    Rated 5 out of 5 stars

    Purified

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Keeps the dust down in the place. Before purchasing the air cleaner had to dust every. Now i dust once a month

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quiet and very efficient air purifier. It's very sensitive to odors and dust and the digital display is great! My asthma has been under control since I purchased this item.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Clean air

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on Black Friday and opened it as soon as we got home. Works excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    It does what it says it will do

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cleans the air. I use it a lot when I’m cooking to clean the air and you can see the percentage change up and down as it purifies the air. I like it and would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Shark air purifier MAX, filter life, 1400 s

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this air purifier. I put in one area to see how good it would do. room was without dust for a full week. So now I need one for large living room.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Mom Loves It

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for my mom for Mother’s Day. She loves it! She felt the difference immediately. And she loves the fragrance that it puts in the air as well!

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for our family for Christmas. Dusk and air quality were an issue. This unit does a great job improving that. I’d only buy on sale though.

    I would recommend this to a friend
  • Pros mentioned:
    Filter life

    Rated 5 out of 5 stars

    So far, as advertised/described! Loving it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I can find little evidence that it doesn't do just what is states in the description. I will get another. Now, if they only made the same thing in a couple of smaller versions for bedrooms, etc. I'd get a few more!

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Works well in pet homes

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to use this in any space. It works well even with pet hair.

    I would recommend this to a friend
  • Pros mentioned:
    Filter life

    Rated 5 out of 5 stars

    Go buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine,I really like the fact you don't have to worry about replacing filters anytime soon.This air cleaner really helps with allergies and pet dander.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love, love, love this!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my air filter. My sinuses have been clear since using it!!!! I recommend this product 100%!!!

    I would recommend this to a friend
  • Pros mentioned:
    Filter life

    Rated 5 out of 5 stars

    Fresh air

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and freshens our air! love that we don't have to replace the filter constantly. I think it was a great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Filter life

    Rated 1 out of 5 stars

    Nope and nope, read reviews from everywhere

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I SO wanted this to work, SO needed it to work, like really work, because I have 5 dogs, 5 dogs worth of dog dander, dog smell, dog hair, dog love, just in general all things dog, and 3 are Aussies so they shed aplenty. I love them but they do change the "scent" in the house, and while I don't mind one bit I wanted an air purifier that worked so the air smells fresher for company. I deliberately did not go out of my way to clean prior to setting the unit up because I had read reviews elsewhere that said the machine kept giving 100 as air quality and never changed unless they held a lighter to it, basically it stayed at 100 and then just shut off. Read reviews everywhere not just here if you want the real real. I just wanted them to be wrong because a 5 year filter sounds mighty wonderful given the cost of Hepa filters. So here we go... opened the box, boy the unit was light for such a tall item! Did not feel like there was much to it at all except the Hepa filter, which fits inside the bottom plastic chamber, otherwise doesn't seem like much going on, but chip boards and everything are made smaller now so I waited to give it a try. Next I opened the packet that contained the odor cartridge, it hadn't appealed to me even before I opened it because if a purifier cleans the air what do you need to mask? About that cartridge, I cannot insert the vomiting emoji here but that's the expression I made, SOOOOO strong it blew me away! I have no allergies that I'm aware of, no chemical sensitivities either, but the smell was sickeningly strong. If you remember the carpet powder that some hotels used to use (or still do?) to sprinkle on the carpet to get cigarette smell out of non-smoking rooms, well that's what the odor removing cartridge smells like to me. I didn't want to insert it into the top of the unit, but if not it looks like there is an empty space on top and it's missing something, does not look complete without the cartridge screwed in, so I did. All ready.. plug into the wall, power on and guess what folks?! My air quality is 100! I laughed. Unplugged, gave it another try, registered 100 again, and I KNOW my air quality is not 100, so I let it run for about 15 minutes to see if it would get itself straight and figure out there are 5 dogs here and the air is not the sweetest. Nope, after about 15 minutes it simply shut the fan off. I read a few more reviews about others having the same problem, calling Shark and being told to cut the cord and they'd send a new unit, might be a faulty sensor, and then the second unit doing the same thing. Nope, my time is valuable and already spent too much wishing and hoping this was going to work, should have listened to the reviews, the real ones, back in the box she goes and the big hunk of plastic with a fan and an odor cartridge that will drive someone who actually DOES have chemical sensitivities bat crazy, takes the trip back to Best Buy before the return window is over and whew! One more note.. the picture of this unit makes it appear almost silvery and pretty, it is white, white, white, plastic, not shiny, not silvery, it's a lot of white. These are my feelings and my experience, perhaps some of these work, but I don't have time to go through multiple units in the hopes one might and then the window close for a return. ONE MORE interesting note.. I also purchased a Shark Stratos Vacuum at the same time as I bought this purifier because I DO love Shark products and my other Shark vacuum is amazing, I just didn't want to lug it up and down the stairs anymore so bought the Startos for the 2nd story. The new Shark ALSO takes the odor cartridge, not happy about that, but.. it does not bother me near as much as the one that inserted into the air purifier, perhaps because no air is blowing through it, I don't know, but it ALSO has a hole space on top of the vacuum where if you do not insert the cartridge it looks like you are missing a piece of your vacuum, not a fan of that new perk, hopefully they dump it in the future, but I still love the Shark vacuum, especially when they are on sale. Wanted to share that also because I AM a fan of Shark, just NOT of their NeverChange air "purifier" Max.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi dear customer,

      Thank you for sharing your detailed experience with the Shark NeverChange Air Purifier Max. We truly appreciate the time and thought you’ve put into your review, and it’s clear how much you hoped this product would meet your needs, especially with five beloved dogs at home.

      We’re sorry to hear that the air purifier didn’t perform as expected, particularly with the air quality sensor, odor cartridge, and overall functionality. Your insights about the odor cartridge and the unit’s aesthetics are also incredibly helpful and will be shared with our product development team for consideration in future improvements.

      It’s great to hear you’ve had positive experiences with other Shark products, including your vacuum. If you’d like, our Customer Service team is available to troubleshoot the air purifier or assist further with your concerns. You can reach us at 1-855-427-5127.

      We appreciate your loyalty to Shark and your feedback, as it helps us refine our products to better meet customer expectations. Thank you again for sharing your experience, and we hope to regain your trust in the future.

      Kind regards,
      Shark Clean

  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Great air filter for people with pets!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less dust, clean and fresh air smell all the time! It works wonderfully even with 7 dogs at home! I just wish the fress air replacement will last longer before having to put in a new one!

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Quality air quality sensor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent air purifier. Had a window open during a Colorado wildfire. The unit ramped up showing air was compromised.

    I would recommend this to a friend
  • Pros mentioned:
    Odor removal

    Rated 5 out of 5 stars

    Clean air

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Senses cooking odors and even some strong candles. Appears to do what they claim.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Worked great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great until the sensor went bad in less than a week. Otherwise its fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Air cleaner Shark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works exceptionally well! Looks aesthetically great!

    I would recommend this to a friend