Customer Ratings & Reviews
- Model:
- HP302
- |
- SKU:
- 6548655
Customer reviews
Rating 4.7 out of 5 stars with 771 reviews
(771 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers find value in the NeverChange Air Purifier MAX, particularly its impact on air quality and minimal noise level. The long filter life and effective odor removal are also appreciated. Users praise its ease of use and the responsiveness of the auto mode, in addition to the purifier's sleek design.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Better than the other shark purifiers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this, it has filter screens so you can quickly vacuum them off and keep on going, I have other models with just a filter and those are a pain in the butt
I would recommend this to a friend- Pros mentioned:Noise level
Rated 5 out of 5 stars
You need to buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an awesome product it is very quiet and good quality
I would recommend this to a friend - Pros mentioned:Air quality
Rated 5 out of 5 stars
If you're looking for clean air, look no further!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely makes the air cleaner for my family and I!
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Exactly what I needed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device is quiet does super well it isn’t an eyesore
I would recommend this to a friend - Pros mentioned:Air quality
Rated 5 out of 5 stars
Display
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. We like the air quality percentage display.
I would recommend this to a friend - Pros mentioned:Air quality
Rated 5 out of 5 stars
5 stars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thumbs up! This is a very good game. We love it!
I would recommend this to a friend - Pros mentioned:Air quality, Filter life, Noise level
Rated 4 out of 5 stars
A product that’s too smart?
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll save you some time off the bat and let you know that this is a great, easy to use product. Out of the box, nothing really to note here as the packing isn’t necessarily eye popping. If anything, it’s very busy and reminds me of an “as seen on TV ad”. Not a bas thing at all, there’s just no fancy packaging here. The first step when you take the machine out is to open it, unwrap the hepa filter, and re-insert it. Very simple and I get maybe WHY they don’t want to ship these with the filter unwrapped but I almost imagine most people would prefer it already to be done. Either way, not docking them for that. From there, you’ll also install the deodorizer through the top, plug it in and you’re all set. Done. That’s it. Basically one minute from out of the box and you’re on your way to clean air. The design is sleek and modern. The instructions are bleak as they’re hardly even needed but mostly tap you in to their website with some YouTube videos on using your filter. So far, I’ve had mine running 24/7, it’s real quiet when on low so I don’t mind. That said, I’m not sure if you’re SUPPOSED to have it on constantly as they YouTube videos kind of hint at only using it part time, but never outright say if it’s a good or bad thing. There’s a neat display in the front that’s bold, color coded, and obvious that indicates what the quality of the air in your home is. If it detects poor air, it filters it back up to 100% (or closest too). You can turn the display from bright to dim to off, I’ve kept mine at the dim setting and been pleased that it’s readable but not distracting. There’s an on/off digital button on top, a fan button that has five speeds or an auto feature, a separate deodorizer with a dial on how strong you want it, and a button for if you want to run for 1 or 8 hours. While I’m VERY glad this isn’t yet another device with an accompanied app, I almost wish it had one so I could not only control this from a distance but have more than two options on what time I want it to run for. All said, it seems like a very smart device as we have a new puppy who has so far had two accidents with the device running. It’s almost a blessing and a curse as it does such a good job filtering air and odors that you don’t know when she makes a mess but guests think the house still smells brand new. We’ve largely left the fan on auto and it mostly sits at level one in case something is making a stink. Such as… I fried bacon the other morning and you’d hardly know if you walked around the house because within minutes of that pig fat boiling up, the fan was on high whisking those odors away. Do note that the fan on high is relatively loud all things considered. It’s a fan, not a jet engine but you’ll know when it’s on high vs low. My only major gripe and concern is that it seems to be based more off air purity than air quality. Meaning that we ran an essential oil diffuser in the other room and the purifier immediately indicated we had poor air, sucked all the fragranced air up and “deodorized” the room. Lesson learned and I understand why that happened but it’s just frustrating that if you ever want your house to smell nicer/different than the baseline, you’ll have to turn this device off. Besides that though, it’s sleek, modern, quiet, smart and I highly recommend it.
I would recommend this to a friend - Pros mentioned:Air quality
Rated 5 out of 5 stars
Wow!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing!! I love how clean my air is now! So worth the money!
I would recommend this to a friend Rated 5 out of 5 stars
Keeps air clean
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using it for about 3 weeks now, so far seems to be working good, the only ossue i have is that the moment you start to cook it says the air quality foes from 100 to the 60's in an instant, happens every time, it seems very sensitive, and it gets loud when it starts cleaning the air.
I would recommend this to a friend- Pros mentioned:Air quality
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazingly and worth every penny you spend...
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Shark humidifier
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my its amazing i have 2 and would like another
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Shark
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing unit. Very quiet and effective.
I would recommend this to a friend Rated 4 out of 5 stars
Great but..
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, easy install and does the job. Absolutely do not use the scent pod. If you're asthmatic, it will make you wheez. Why add toxic pollution to an air purifier, I don't get it. That's why I'm giving it 4 start instead of 5.
I would recommend this to a friendRated 3 out of 5 stars
Good until it stopped working.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was happy with this product until it notified me that I had to change the filter (two months after the purchase). I followed the instructions and cleaned up the filters, but it kept saying the "dust filter" needed attention. So, I went to check on videos of how to reset the filter, but it didn't work. So, I had to return it because there was no way to reset the filters. Maybe this was a defective unit.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi dear customer,
Thank you for sharing your experience with the Shark NeverChange Air Purifier MAX. We're glad to hear you were initially satisfied with the product, but we’re sorry the filter notification issue led to a frustrating experience and ultimately a return. We understand how disappointing it is when a feature doesn't work as intended, especially in a product designed for long-term ease of use.
It’s possible this was an isolated fault, and your feedback has been noted for our product team. If you ever consider giving Shark another try or need support with a future product, we’re here to help—please don’t hesitate to reach out to us at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Works great
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing really works well. Our condo is 1200 sq ft so it's takes care of the entire home. Truly satisfied with this product.
I would recommend this to a friendRated 5 out of 5 stars
Air purifier
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well , and it gives out a great smell to the room.
I would recommend this to a friendRated 5 out of 5 stars
Best Air Purifier
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Air Purifier is the best! Easy to assemble and use.
I would recommend this to a friend- Pros mentioned:Filter life
Rated 4 out of 5 stars
Awesome filter makes the air smell different
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great and I wish I could get more, maybe a central air vent version in the future?
I would recommend this to a friend Rated 3 out of 5 stars
Overrated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Shark aur purifier is not all that its cracked up to be. I have not notice any difference any the surrounding air.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Marilyn,
Thank you for sharing your experience with the Shark Air Purifier. We regret to hear that it hasn't met your expectations. The effectiveness of air purifiers can sometimes depend on factors like room size, placement, and the specific air quality concerns you're addressing. We'd love the opportunity to troubleshoot with you or offer guidance to ensure you're getting the best performance possible. Please feel free to reach out to our support team at 1-855-427-5127 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET, so we can help make things right.
Kind Regards,
Shark Clean.
- Pros mentioned:Filter life
Rated 4 out of 5 stars
Good concept
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product has a filter that last a few years so it could save you money or be a headache trying to find.
I would recommend this to a friend
















