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Customer Ratings & Reviews

Your price for this item is $249.99
The comparable value price is $399.99

Customer reviews

Rating 4.7 out of 5 stars with 850 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
94%would recommend to a friend

Customers are saying

Customers are delighted by the NeverChange Air Purifier MAX, particularly its impact on air quality and its minimal noise level. The long filter life is a significant advantage, and users appreciate its overall performance and odor removal capabilities. Its ease of use and effective coverage area further contribute to customer satisfaction, with some also praising the responsive auto mode and sleek design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 850 reviews
  • Pros mentioned:
    Air quality

    Rated 4 out of 5 stars

    Air purifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can tell a difference in the air quality in my home since this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the Job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and effective Air purifier. I do not have to use every day but when I do the cooking odors and any stale smells disappear. Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome thanks smells good aswell. Helps when they cook fish and the smoke in the air. It used to be dusty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Slick style works great! i have this for a year with no complications

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't Work As Expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with high hopes of cutting down the amount of dust in my home, but it's not really helping. I put this in my kitchen a few steps from my range and it still gets so dusty. We use the stovetop once or twice a day and I dust it off and still have to even after getting this. The little filters, that are like dryer lint filters, do have dust they've collected. I think this may be equivalent to just running a fan, but I'm keeping it and running it hoping that it's doing something I can't see.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello, Thank you for taking the time to leave a review. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need further assistance or wish to discuss your concerns, please contact our customer support team at 1-855-427-5127. We look forward to providing you with a better experience in the future. Kind regards, Shark Clean

  • Rated 5 out of 5 stars

    Am

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about shark, Excellent product. I did purchase few of them.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality, Filter life, Odor removal
    Tech Insider Network Member

    Rated 4 out of 5 stars

    No filter replacement, works great at large spaces

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the last couple of years, due to the recurring wildfires nearby and poor air quality, we were desperately looking for a competent air purifier that can take care of our large living space, but we were unable to get a decent one. Instead we had to make do with multiple smaller ones which ended up taking a lot of space and created a lot of inconvenience. Thus the Shark NeverChange Air Purifier Max was a welcome addition to our home and replaced almost all our purifier units. The unit is a medium sized cylinder, standing just under 2 feet. There’s a display on the front that shows the air quality in the surroundings (and can also show the PM count if chosen), and a touch-based control panel on the top. The control is simple and intuitive, and allows control of the fan speed, timer, and some basic functionality. The air inlets are on the side, while the top part also doubles as the outlet. There are 2 filter systems in the unit - 2 outside “mesh” type permanent filters that traps larger pollutants like hair and debris, and then there’s the cylindrical main filter that actually does the major work. And that main filter is the unique feature of this air purifier unit. Branded “NeverChange”, this filter is claimed by Shark to last up to 5 years. Now that begs the question why call it “NeverChange”, but to put in perspective, all the other air purifiers I have in my home need a filter change every 6-8 months, and they are not cheap by any means. And that equals a lot of money spent every year to keep them working. This is exactly where Shark has stepped up the game, and that alone is a driving factor to get this purifier over others. The main filter can capture up to 99.98% airborne particles and exceeds HEPA standards, at least based on Shark’s internal testing, but I’m always in the lookout to get independent testing data (which is annoyingly quite hard to come by). I sincerely hope Shark gives that out in the future. But given Sharks track record, give them the benefit of the doubt. Apart from filtering, the unit is very user friendly and almost a “set and forget” type appliance. The auto mode constantly monitors the air quality and churns up the fan speed as needed, and more importantly, can turn it off completely to conserve both power and filter lifespan. Furthermore, the display can be dimmed so at night it doesn’t create an eyesore (and for me works like a night light). The build quality of the air purifier is decent - it’s not built like a tank, but does seem to be well put together. The only issue I had was that the bottom panel that holds the main filter needs to be screwed on properly - once I was trying to move the unit when that part popped off and the filter fell out. I hope Shark improves the locking mechanism in future iterations to make it more foolproof. On top of all these, there’s an odor-neutralizing functionality that uses consumable cartridges that can freshen up the area. As for performance, I could only do comparisons with my existing units, and I can say for certain that it performed almost as well as units double its price. I could see that it was able to detect smoke and odor from my “Asian” cooking - it pumped up the fan when I was frying some things and forgot to turn on the cooker-hood, and after a while I felt that most of the odor was gone. I have two dogs and dog hair is common in our house. It seems the unit was able to capture most of that (apparent when I took out the outside filters). All the filters need to be cleaned regularly to ensure peak performance, but taking them out and vacuuming them is very easy to do. It’s hard for me to declare this is the best air purifier out there without a lot of data. But for the price, Shark has created a very good competitor. The removal of constant filter change is the star, and the design and operation is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Filtered air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my son’s apartment. His neighbors smoke, and the air outside is dusty and dirty. The apartment is carpeted , so who knows how well it was cleaned, prior to him moving in.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Air purifier

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, it’s quiet , has a nice clean scent.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overrated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark aur purifier is not all that its cracked up to be. I have not notice any difference any the surrounding air.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Marilyn,

      Thank you for sharing your experience with the Shark Air Purifier. We regret to hear that it hasn't met your expectations. The effectiveness of air purifiers can sometimes depend on factors like room size, placement, and the specific air quality concerns you're addressing. We'd love the opportunity to troubleshoot with you or offer guidance to ensure you're getting the best performance possible. Please feel free to reach out to our support team at 1-855-427-5127 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET, so we can help make things right.

      Kind Regards,
      Shark Clean.

  • Rated 5 out of 5 stars

    Clean air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helped me with my allergies.And, i love the odor-eliminating feature.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had it a couple weeks now. It seems okay. Not very powerful. Lots of dust still left in the 750 sqft room I'm using it in. I don't use the added scent.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello there,

      Thank you for your valuable feedback, it truly helps us improve our products and services for you.

      We recommend using the Odor Neutralizer, as it enhances the intended performance of the Air Purifier. That said, if you're experiencing issues with the unit, we’d love to assist you further. Please feel free to reach out to us at 1-855-427-5127, and one of our Product Specialists will be happy to guide you through a troubleshooting session.

      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Great air

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never realized that the air was so bad at times. It really makes a difference in the allergies we have. I wish I had purchased the air purifier years ago. Very happy with this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift. She needed this for new home. Excellent purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, Best buy customer service is always excellent. Filter system did need to be replaced in 4 months but I was in an environment with a lot of cigarette smoke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had for a short while but it is worth the money two fold .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THIS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment ive made. allergies are down in the house and kids breathing better! very quiet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark vs Bird Dander

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 15 birds, they have a lot of dander and this is the best air purifier that we have ever. The Shark sucks up all the dander and small feathers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pet Allergies significantly improved

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend's allergies were getting pretty bad. Constantly sneezing, like 20 a day, not even exaggerated. Got this and his allergy symptoms improved significantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaner Air. Happy Home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washable pre-screen filters protect the main filter, allowing it to improve air quality just like grandma deserves. Shut up and buy it!

    I would recommend this to a friend