Customer Ratings & Reviews

There are many things to like about this new air purifier from Shark, but there are also things that can be improved. Functionally, it works very well as you would expect from any air purifier. To start with the positives, it is very easy and intuitive to use. The touch buttons makes sense without needing a manual, and the display that shows your air quality can be very informative and easy to understand. There are two side mesh panels that can collect large particles and can be removed for washing. Chancing the main air filter is also simple as you will notice when removing the plastic covers during installation. Their scent features is also well placed and you smell it working immediately anytime the unit is running. The auto run feature is interesting to say the least. You would expect it to only run when the quality is bad, but it basically runs even when it says 100% quality. Not all the time, but at least 2-3 times a day which is more than my other auto detect air purifier in the same room. Personally, I do not mind since it does odor neutralizing but it would have been nice to be able to customize this setting. For improvements, there are many minor ones to list. For starters, the handles are unintuitive. There are two on the side that looks like they are for carrying, but in reality they are for removing the side mesh panels. What you have to do is carry it with the singular handle in the back, making it awkward and unbalanced when moving it around. So if you plan to move this quite a bit, maybe look elsewhere or deal with the inconvenience. Another complaint is the info display - it is either on or off. When you have the unit set to auto, the display stays on even if the unit is not running. There should be a setting to not display when not running, it just feels unnecessary to see 100% air quality for no reason. If you were looking for a whisper quiet fan, this may not be the right choice. At level 1, it is ok. But level 2 is not only quite a bit louder, the bearings on the fan rattle just a tiny bit. Finally, their claims on the longer lasting filters shouldn't really be a selling point. They are essentially saying the HEPA filter lasts longer because there are some additional outer layers to block larger particles before hitting the inner HEPA layer. We don't know what their "competitor" filters are being compared against. It also says the filter doesn't need changing, but then also says for 5 years? These are misleading advertising specifications and shouldn't be a factor when making your purchasing decision. Overall, aside from a few complaints, the unit itself does its job as a purifier decently. The automatic feature will give you a peace of mind, and the size of the unit gives it much more impact wherever it is used.

Plugged it in and it said my air was 95% clean already so not sure it it was actually working or not. After running a couple of hours it made a loud noise.

I just got this purifier today. It has been plugged in and running for about 6 continuous hours. It has not gotten above 70% in 6 hours. Our house is about a total of 1400 square feet so maybe that's why its only gotten to 70. Who knows. I guess I'll keep running it and see how it goes.

I've been using the Shark NeverChange Air Purifier for about a week and a half. I'm very impressed with what I'm seeing so far. The design on the NeverChange Purifier looks futuristic and really cool but the features are simple and very easy to use. There is no app, and no remote comes with it, so you have to physically touch the machine to operate it. That works for me but may not work for those who may need a remote or app. The thing that sticks out to me is the up to 5 year life on the filter. This is a game changer since most air purifier filters usually last a year or so depending on how much you use them. Since using this device I have noticed the smells dissipating more quickly after cooking. We use it in an open common area between kitchen and living room and it seems to work very well. Both of my kids suffer from allergies and while right now they are mild because of the time of year, I'm hoping this device helps ease their symptoms a bit. As far as functionality, the machine is super easy to use. The front display shows the current air quality in your home or area. If you're further away from the machine it will show a round circle of blue if your air quality is good, yellow if its fair and red if the air quality is deemed bad. There are 5 fan speeds from high to low 1-4 and then there's auto mode which recognizes when your air quality goes down and it ramps up the fan. Auto mode works for me since there's no remote or app and while cooking something in the frying pan, it just starts ramping up. There's also a time for when you want the air purifier to turn off and a child lock. Also included is an odor neutralizer that releases a nice scent while the purifier is running. Perfect to get those bad smells out of your house more quickly. I really like this device and I think it works well. I'm most looking forward to not replacing the filter so often. I do wish it came with an app or remote at this price point but to just set it and forget it is also nice.

Haven't had quite long enough to notice big difference

Didn't get the job done. Did nothing to improve air quality and relieve allergy symptoms.

I purchased this almost a year ago and have never had it work 100% correctly. For months it has said that air quality is 0% regardless of following the troubleshooting methods of cleaning the back sensor and the mesh dust screens, even vacuuming the filter. Pretty disappointed in this product.

Seems to work a few days, others I don’t notice a difference in vanishing the smells.

Have had it for less then 3 weeks and already only reads 0% and runs non stop . Did all the trouble shooting and still reads 0%. Will randomly go to 100% for a couple minutes them go right back to 0%. Not happy and already past the return window . Guess best but only does 3 weeks now

This is a true honest opinion of actual buyer. Don't believe other fake reviews. My daughter has allergies and this didn't do a good job at removing smells or pet dander at all. I've used for 4 days now. My old vollara air pro works way better. Guess I'll be getting another one

The Shark - NeverChange Air Purifier MAX is a great little air purifier. Setting the unit up was pretty simple. The fact that I don't need to change a filter every few months is a huge bonus. The unit itself is very quiet and hasn't been a distraction for us when watching TV or surfing the web in the comfort of our bedroom. Our air quality where we live is actually pretty good, however, with the way wildfires have been this year I can feel a little bit of relief that this unit is able to help mitigate that. That being said, I think this unit is best for people that live in smaller houses/apartments near cities. Being out in the country, I don't feel like I'm seeing the full benefits of this unit. One thing that is really helpful is that this helps with my allergies quite a bit. There are many air purifiers on the market, I see this one as a great buy for people that want to sleep better that suffer from allergies. The cost of the unit, the square footage it covers make this a pretty good buy for anyone that wants to improve the quality of their air.

I bought two Shark air purifiers to reduce dust in my house. I waited five months to review them because I wanted to give them a fair shot. Unfortunately, they haven't done much to lower the amount of dust in my home. I wish I could return them.

It’s too early to tell if this is helping or not, it sure has some weird run cycles.

Noisy when the purifier runs. Would have been better if it is calmer operation

I wanted to love it. It looks like a little droid. But alas, there seems to be a design flaw. When using auto, it doesn’t seem there’s enough air draw to determine if the air is “contaminated.” I have another shark that works perfectly. I returned this and decided to get the Levoit Core 600s

The Shark NeverChange Air Purifier MAX has been a great addition to my home. It could be a whole home purifier as it will work on up to 1400 sq ft. It came with 4 items: the Shark NeverChange Air Purifier MAX, the Debris Defense Washable Filter, the NeverChange HEPA filter, and the Odor Neutralizer Technology Cartridge. I tried to place mine as centrally as possible on my floorplan. It has a mostly white look with a black air vent grill and buttons, so it will fit in most places very unobtrusively. Setup took 2 minutes and was as simple as taking the wrapper off the HEPA filter, putting in the Odor Cartridge, taking off a sticker, and plugging the unit in. I powered it on and it immediately began to analyze the quality the air. The display on the front has numbers that show the clean air percentage, PM1 particles, PM2.5 particles, and PM10 particles, and it is circled by a ring that changes colors with the air quality: from blue (good), to yellow (Fair), to red (Poor). The top of the unit has a number of buttons including for power, adjusting fan speed, Auto mode, air info, brightness of the display, shut-off timer, dust filter life, and a child lock. For me, the biggest issues in air quality are dust, cooking smells, and cat litter. At first I just tried the air purification and it did a great job. One of my kids is particularly sensitive to dust and I could tell after the first day that the dust was not accumulating at the same rate at all. Cooking smells from the kitchen can often be quite heavy in all parts of the house with the right dish, even with the hood fan on, but it did a great job on garlic and strong seasoning smells. On top of purifying the air, the unit has an Odor Neutralizer that you can adjust to receive a light positive smell. The job it did on eliminating any lingering cat odors, on top of the dust reduction and cooking smell reduction, made it the top of the line in my book. I have used other air purifiers that require the main filter to be either interchanged or washed quite frequently, and if I forget to do that regularly I always feed weird about using it. But I don't have to worry about that with the Shark. The NeverChange HEPA filter is good for up to 5 years. There is some regular maintenance that will need to be done, just to be clear. There are dust filters that require a sweeping when the unit tells me, but they are easy to get to and take out, and they can be cleaned and reinstalled quickly. I mostly ran the unit on Auto Mode which uses the air quality to determine the fan speed. Once optimal quality is achieved in Auto Mode, it will automatically run in Eco mode to increase the life of the filters and the unit. The Shark NeverChange Air Purifier Max wouldn't be noticeable at all as quiet as it is except for the amazing job it does at making the air not only smell clean but smell better too. It has done a remarkable job of making the air purified in the amount of time that I have owned it, and I recommend it highly for any use in any room.

I was super excited when I got this item, and reviewed it! I own multiple air purifiers, and some works better than most. A lot of the ones I have does clean the air somewhat, but not like I was expecting it to. Most purifiers that I have, usually only clear the air for a small room and that's about it. That is why I was shocked to hear about this one, which purify 1400 ft, which is the size of a lot of people's houses nowadays. I was also extremely excited and curious to know how a filter for one of these purifiers do not have to be changed for five years! I own lots of purifiers over the years, and I've never had a purifier like this one. This purifier literally does clean air of 1400 ft.² and probably a little more, because when I went to my basement, parts of that the main living space smell clean also! I believe that this is not even the most expensive air purifier I have, but is by far the best one! I hope that the air filter really does not have to be changed for five years, because that by self will save a lot of money. The biggest surprise of this purifier with it being so small, is that I really breathe a lot better since I've been using it, and it's not even close compared to the other four! I also like the really nice scent that it has that I don't have with any of the others. The only problem is, that you may not want to run continuously like when you're asleep, because it kind of dries you out like it did me. I have yet to find out other thing in the next few weeks that I may love about it, but this is very cost-effective for everything it delivers!

Returned after 4 days. Fan started to rattle. Bought a Dyson

Dont buy this item. It doesnt filter at all. I jave had it for 61 days (yep, just outside the return window) and it doesnr filter 1 micron of dust! The suction on it is poor and the only dust on the filters are the test pieces i put directly into the vents.

The Shark NeverChange Air Purifier Max is another quality product by the wonderful people who create Shark products for our homes. The purifier boasts a 5 Year filter life with timely maintenance of course. As you unbox the air purifier there are very clear directions on removing the plastic from the HEPA filter before you turn it on for the first time. To do this you simply turn the panel on the bottom of the purifier and remove the filter. Once you reinstall the filter you simply turn the panel to the locked position and place the air purifier on level ground. You then install the odor neutralizing pod on the top by turning it until you hear a click and then you adjust the intensity as desired. Once you turn the air purifier on you can place it on auto and allow it to sense the air quality in the room. It will adjust itself based on the air quality. The air quality displays as a percentage on the front display. The once issue I have with my current air purifier is the cost of the 2 filters that get clogged fairly quick. The Shark has 2 debris screens that prevent larger particles from being sucked into the HEPA filter. These screens can simply be vacuumed and wiped down on a monthly basis. You should also remove the HEPA filter and vacuum it to keep it clean. The air purifier has the ability to exchange the air in a 1400 square ft space in 1 hour. The air purifier is very quiet and the lights are dimmable so it's not distracting at night. Overall I am very satisfied by its performance in the first few weeks of using it and believe this will live up to the high quality of shark home products