Customer Ratings & Reviews
- Model:
- HP302
- |
- SKU:
- 6548655
Customer reviews
Rating 4.7 out of 5 stars with 925 reviews
(925 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers are delighted by the NeverChange Air Purifier MAX, particularly its impact on air quality and its minimal noise level. The long filter life is a significant advantage, and users appreciate its overall performance and odor removal capabilities. Its ease of use and effective coverage area further contribute to customer satisfaction, with some also praising the responsive auto mode and sleek design.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Help my allergies, doesn't like humidifier
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and helped my allergies a lot. However, it doesn't like my humidifier running. It detects the humid air mist and then goes into full speed, so i can't use it when using my humidifier in the winter, oh well. I love how easy it is to clean the filters.
I would recommend this to a friendRated 5 out of 5 stars
Better than the other shark purifiers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this, it has filter screens so you can quickly vacuum them off and keep on going, I have other models with just a filter and those are a pain in the butt
I would recommend this to a friendRated 5 out of 5 stars
breathe easy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked excellently from day one, only had t clean filters once in six months
I would recommend this to a friendRated 3 out of 5 stars
100% all the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really want to love this unit. I have it sitting near my dehumidifer in an open area. The dehumidifer will show dust on the screen but the air purifer never changes from 100%. The only time it changed is when I blow vape smoke directly on it. Living in a rural area with lots of pollen and four dogs who are inside most of the day seems impossible to remain at 100%. I have tried turning it off, resetting the filter and moving its location, still at 100%.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that your air purifier never changes from 100%. We understand how concerning is this for you, especially when living in a rural area with lots of pollen and dogs. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
- Pros mentioned:Filter life
Rated 4 out of 5 stars
Good concept
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product has a filter that last a few years so it could save you money or be a headache trying to find.
I would recommend this to a friend - Pros mentioned:Filter life
Rated 4 out of 5 stars
Awesome filter makes the air smell different
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great and I wish I could get more, maybe a central air vent version in the future?
I would recommend this to a friend Rated 5 out of 5 stars
Sick
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My every day use don’t want to get sick you might want to buy this ☺️
I would recommend this to a friendRated 2 out of 5 stars
Unsure if it is truly working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Begin using Nov. 2025. This is my 2nd one in 20 days.BB replaced my 1st one, it didn't work correctly, Air freshener didn't work and the sensor didn't either. The 2nd one. So far I think is working. When I strike a match for candles or turn the stove or the beville toaster oven the sensor chg'd & come on. It does not remove smells or sense them. A. F. stll not work Sits @100% unless I'm cooking or using a match. These is nothing on the two washable filters after about 30 dys. This was expensive. Easy 2 set-up
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Shirlynn. Thank you for sharing your detailed feedback. We’re sorry to hear about the issues you experienced with your first unit and that the air freshener feature still isn’t meeting your expectations. We’re glad the second unit is functioning better. If you’d like troubleshooting tips or assistance with the air freshener feature, please reach out to our customer care team. 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). Kind regards, Shark Clean.
- Pros mentioned:Odor removal
Rated 4 out of 5 stars
Worth the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far the best purifier i have bought especially in eliminating the odor of cooked foods
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Air purifier
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like it , it replaced the older model we had and work great
I would recommend this to a friend Rated 5 out of 5 stars
Freshest of the fresh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally able to breathe the air again after this purchase. Wow what a feeling!
I would recommend this to a friendRated 4 out of 5 stars
Great but..
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, easy install and does the job. Absolutely do not use the scent pod. If you're asthmatic, it will make you wheez. Why add toxic pollution to an air purifier, I don't get it. That's why I'm giving it 4 start instead of 5.
I would recommend this to a friend- Pros mentioned:Air quality
Rated 4 out of 5 stars
air quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.just bought it today, so far we've noticed the air quality in the room is better than before.
I would recommend this to a friend Rated 4 out of 5 stars
Shark
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It’s so quiet and the air smells so clean.
I would recommend this to a friendRated 5 out of 5 stars
Works great
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing really works well. Our condo is 1200 sq ft so it's takes care of the entire home. Truly satisfied with this product.
I would recommend this to a friendRated 5 out of 5 stars
Perfect air filter
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps our air incredibly clean with minimal effort for filtration cleaning
I would recommend this to a friendRated 5 out of 5 stars
VERY GOOD PRODUCT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GOOD EASY TO USE GOOD AIR DISTRABUTION IN A LARGE AND SMALL ROOMS IN LOW & HIGH USE.VERY GOOD AT CLEANING BAD AIR TAKES ABOUT 15 TO 25 MINUTES TO CLEAN OUT BAD AIR IN A LARGE ROOM LIKE A LIVEING ROOM.
I would recommend this to a friend- Cons mentioned:Size
Rated 2 out of 5 stars
Major Design flaw
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product photos don't accurately convey how tall and wide this unit is in person. It feels like a very noticeable part of the room's decor, and I could not find a good spot to put it in. I decided to return it.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Isac,
Thank you for sharing your experience. It’s easy to see how the unit’s size could feel overwhelming, especially when it ends up being more prominent in the room than expected. While product photos aim to give a clear sense of scale, they don’t always capture how an item feels in a space. For future reference, product dimensions are available to review prior to purchase, which can help ensure a better fit for your home. Your feedback is appreciated and helps us improve both our products and presentation.
Kind Regards,
Shark Clean.
- Pros mentioned:Air quality
Rated 4 out of 5 stars
Air purifier
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can tell a difference in the air quality in my home since this purchase.
I would recommend this to a friend Rated 5 out of 5 stars
Does the Job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and effective Air purifier. I do not have to use every day but when I do the cooking odors and any stale smells disappear. Great
I would recommend this to a friend