Customer Ratings & Reviews
- Model:
- HP302
- |
- SKU:
- 6548655
Customer reviews
Rating 4.7 out of 5 stars with 894 reviews
(894 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers are delighted by the NeverChange Air Purifier MAX, particularly its impact on air quality and its minimal noise level. The long filter life is a significant advantage, and users appreciate its overall performance and odor removal capabilities. Its ease of use and effective coverage area further contribute to customer satisfaction, with some also praising the responsive auto mode and sleek design.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Doesn't Work As Expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this with high hopes of cutting down the amount of dust in my home, but it's not really helping. I put this in my kitchen a few steps from my range and it still gets so dusty. We use the stovetop once or twice a day and I dust it off and still have to even after getting this. The little filters, that are like dryer lint filters, do have dust they've collected. I think this may be equivalent to just running a fan, but I'm keeping it and running it hoping that it's doing something I can't see.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello, Thank you for taking the time to leave a review. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need further assistance or wish to discuss your concerns, please contact our customer support team at 1-855-427-5127. We look forward to providing you with a better experience in the future. Kind regards, Shark Clean
Rated 3 out of 5 stars
Best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We liked the product, but doesn't live up to the five year life of the filter
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for sharing your feedback. We’re glad to hear you liked the product overall, and we understand how important filter longevity is for your experience. Your input is valuable and helps us improve our products. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
- Pros mentioned:Noise level
Rated 4 out of 5 stars
Air purifier
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well, it’s quiet , has a nice clean scent.
I would recommend this to a friend Rated 2 out of 5 stars
Not Worth the Money
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This air purifier worked great in my home for about 1yr 1/2, then it malfunctioned. Called support and they sent me a new one. After another year not even runing full time it has malfunctioned again. Definitely will not last 5 years.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Nancy,
Thank you for taking the time to share your experience with us. We apologise for the inconvenience this has caused, and we understand how frustrating it must be to experience repeated malfunctions after receiving a replacement unit. This isn’t the experience we want our customers to have, and your feedback will be relayed to our internal team for further review and improvement. To ensure we can look into this issue once more and provide the support you need, please contact our Shark customer service team at 1‑855‑427‑5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, and we’ll be happy to assist further.
Kind Regards,
Shark Clean
Rated 5 out of 5 stars
Always count on Shark for a good product!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well! Powerful and gets the air clean. Good at eliminating cooking smells etc.. but I believe the scent pod that comes with it does not last long.
I would recommend this to a friendRated 5 out of 5 stars
Great air
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never realized that the air was so bad at times. It really makes a difference in the allergies we have. I wish I had purchased the air purifier years ago. Very happy with this unit.
I would recommend this to a friendRated 5 out of 5 stars
Always on the job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work well, it sets along the wall in our great room (kitchen/living/dining room) with 12’ ceiling. Anytime there’s something cooking, it goes to work.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, Best buy customer service is always excellent. Filter system did need to be replaced in 4 months but I was in an environment with a lot of cigarette smoke.
I would recommend this to a friendRated 5 out of 5 stars
Clean air
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It helped me with my allergies.And, i love the odor-eliminating feature.
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas gift. She needed this for new home. Excellent purchase.
I would recommend this to a friendRated 5 out of 5 stars
Shark vs Bird Dander
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have 15 birds, they have a lot of dander and this is the best air purifier that we have ever. The Shark sucks up all the dander and small feathers.
I would recommend this to a friendRated 5 out of 5 stars
Pet Allergies significantly improved
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My boyfriend's allergies were getting pretty bad. Constantly sneezing, like 20 a day, not even exaggerated. Got this and his allergy symptoms improved significantly.
I would recommend this to a friendRated 5 out of 5 stars
LOVE THIS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment ive made. allergies are down in the house and kids breathing better! very quiet!
I would recommend this to a friendRated 5 out of 5 stars
Cleaner Air. Happy Home
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washable pre-screen filters protect the main filter, allowing it to improve air quality just like grandma deserves. Shut up and buy it!
I would recommend this to a friendRated 5 out of 5 stars
Wow!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had for a short while but it is worth the money two fold .
I would recommend this to a friendRated 5 out of 5 stars
HIGHLY RECOMMEND!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family loves our air purifier! A lot better than our last one, and I personally love the factory turbo mode!
I would recommend this to a friendRated 3 out of 5 stars
Strong Perfume Smell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like the perfume smell. The smell affected my sinuses.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello TinaH. Thank you for sharing your feedback. We’re sorry to hear that the fragrance was not to your liking and that it affected your sinuses. We understand how important scent sensitivity can be, and we appreciate you letting us know. Your comments help us improve our products and consider different preferences. If you’d like, please reach out to our customer care team so we can assist you further; whether that’s exploring unscented options or finding a solution that works better for you. You can contact us at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). Warm Regards, Shark Clean.
Rated 3 out of 5 stars
Shark Purifier
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Air purifier has not made much difference in our sunroom
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Jimmy,
Thank you for taking the time to leave a review. We're sorry to hear that you're not happy with your air purifier. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Nice Investment
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thats a great investement for the home air quality improvment.
I would recommend this to a friendRated 5 out of 5 stars
Works great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far. Switching over from a purifier that was always on and I like how this one adapts to the current air quality and auto adjusts the fan speed.
I would recommend this to a friend
















