Customer Ratings & Reviews

My air purifier for my front room needed a new filter. I ordered a replacement filter but despite the filter being the official filter, the air purifier wouldn’t work as it did before. That left me with a fancy-looking fan. It was time to replace that old, useless air filter with the Shark NeverChange Air Purifier. And I am really liking it! Set-Up: There’s no complicated setup process for the Shark NeverChange. Remove the device from its box, remove the plastic around the filter, and plug it in. It’s worth mentioning that this purifier is beefy in size but has a futuristic minimalist look to it. You don’t even need an app to operate it. Just select the mode you want (mine is on Auto) and you’re good. The Clean Air display is well-illuminated, allowing you to see the air quality in the area. Performance: The Shark NeverChange fan is quiet. I don’t even notice it’s on until there’s a change in the air quality. Speaking of air quality, the Shark NeverChange detects when there are ‘hazards’ in the air. There was a grass fire miles away that created a lingering smokey haze in my area. I got home and brought in some of that air, causing the Shark to go to work. Its fan power increased and the Clean Air display went from 99% to 70% pretty fast. It was only when the fans were at full power that I could hear the Shark NeverChange. As a bonus there’s a Odor cartridge included that freshens the air like a fabric softener. Maintenance: That’s the beauty of this air purifier, I technically won’t have to change the filter for five years! That’s at least a couple of years of filter replacement money saved in itself. If you’re thinking about getting an air purifier then I would suggest that this be your first. Air purifiers also reduce the amount of pet dander and dust that normally accumulates day to day. There are so many benefits to them. And if you’re looking to replace an air purifier then how could you go wrong with one that doesn’t need a new filter for a few years?

The Shark NeverChange Max is compact but effective. I measured it a height of 22.5 inches and a width of 11 inches. It sits conveniently out of the way and doesn’t require much space. At lowest fan speeds in eco mode, this Shark is also one of the quietest air purifiers I’ve owned. I sometimes check to verify it is still on and running at night because it’s so quiet. It’s noticeably louder at higher fan speeds, but most times it is unobtrusively quiet. The fan can be manually be set to the lowest speed if it speeds up in auto mode and interferes with sleep or other quiet times. The same applies to the lights and audible tones for the touchpad. Both can be switched off from the touchpad if they become disruptive. Overall air quality is normally displayed by default. Touching the info button switches the front display to PM level and cycles through PM 1.0, 2.5, and 10. Like my other air purifiers, VOC and CO2 levels aren’t displayed on the device, although it does filter VOCs. The top mounted touchpad has controls for airflow, fan speed, auto/manual modes, dust filter status display, power, timer, and a child lock to prevent unwanted changes. The true HEPA filter cleans allergens such as dust, mold, dander, and other particulates. It also filters smoke and VOCs thanks to the activated carbon in the HEPA filter. In addition to the internal filter, the purifier has two removable mesh screen filters that slide over the air intakes to filter out larger dust and debris. Whenever air quality drops, the fan speeds up, the displayed air quality drops, and the light circle around the display changes color based on existing air quality. Blue is good, yellow is fair, and red is poor. The Shark does a good job on airborne allergens based on my symptoms. However, during the first day of use it constantly displayed air quality as 100% and all three PM values as zero. This was despite a stand alone air quality meter in the same room indicating poor air quality and a PM 2.5 level of 3 and another nearby purifier indicating a PM 2.5 level of 2. The poor air quality was mostly caused by high VOC and CO2 levels at the time. By the second day I finally started seeing changes in the displayed air quality on the Shark. The light ring around the display began occasionally changing from blue to either yellow or red depending on air quality, and fan speeds increased accordingly. The Shark is a lot more active now, and PM readings are more consistent between the it and another nearby air purifier. The included odor neutralizing module screws into the top of the device and does a good job of eliminating stale or musty smelling air and odors. The module has four adjustable intensity settings for the mild fresh scent it produces. The scent was most noticeable the first day but barely detectable by the second day. Despite the absence of fragrance, the room remains fresh smelling several days later. I believe the scent didn’t last long because I left the module set at maximum intensity. The user guide recommends setting the fragrance intensity to off whenever it is not needed. This helps prolong the effectiveness of the fragrance. There is no companion app available for the Shark. I searched the app store for my device but the only Shark app available, is for Shark floor cleaning robots. I also tried scanning the QR code sticker on the device but it only links to the product page and user manual. I operate and monitor all functions using the top mounted touchpad and the digital display on the front. There is an optional physical remote available for purchase if desired. My allergy symptoms have remained mild since switching to the Shark purifier in this room. Severe allergies are the primary reason why I use air purifiers and air quality meters throughout the house. If inside allergens are left unchecked, I experience everything from itching burning eyes to severe hives. So far, I have remained mostly symptom free in while using the Shark purifier in my bedroom. No purifier has proven capable of completely alleviating all my symptoms. Like our other purifiers, the Shark provides enough relief to keep symptoms mild and manageable. The Shark doesn’t have as many bells and whistles as our other two purifiers, but the only thing I honestly care about is effectiveness. I typically keep all of the purifiers on auto, and forget about them anyhow until it’s time for maintenance. I use my stand alone meters to monitor air quality because they provide much more comprehensive data for both indoor and outdoor air quality. All three air purifiers, including the Shark, are usually good at quickly responding automatically to sudden pollutant spikes. The five-year filter is a welcomed feature in this era of skyrocketing inflation. It does state “up to five years”, so it can possibly require earlier replacement in heavier use scenarios. I hope it actually does last and remain effective for the full five years. Occasional maintenance consisting of cleaning the filter every couple months with a clean microfiber cloth or vacuum is suggested to help prolong filter life. The same goes for the two external mesh screens. The internal filter cannot get wet, but the two mesh filters can be rinsed clean with plain water if heavily soiled. No cleaning chemicals should ever be used on either the internal or external filters according to the user guide. The Shark automatically alerts on the display when the mesh filters need cleaning. Filter status can also be displayed manually using the filter info button on the touchpad. The machine frequently goes into eco mode, which is the lowest fan speed, whenever air quality is at 100%. This helps preserve the life of the internal filter and components. The only other housekeeping task, other than occasionally replacing the odor neutralizing module, is a quick wipe down of the exterior.

My allergies disappeared, it's really good excelente producto

I bought two of these as well as a smaller HP152 version since my newborn was having trouble sleeping due to congestion and the doctor recommended using an air purifier. Bought several to spread throughout the house to get good coverage especially in different rooms. Worked great for a while. One of these HP302s that i bought had the air quality sensor fail on it after a little less than 3 months, so it wouldnt work in auto mode anymore. I followed the online troubleshooting guide from shark with no luck. Called the manufacturer and asked for a warranty replacement. They had me go through the same troubleshooting steps i already did and when they determined the sensor was indeed bad they instructed me to cut the power cord inorder to render the equipment inoperable and they would send me a replacement and that i could trash the bad one rather than mail it back. They ordered me the HP152 instead of the HP302 version which i caught in the confirmation email and called back to get it corrected in about 3-4hrs. I was informed that they couldnt do anything about it since the process had already been started. I would have to wait till the incorrect one arrived then call to get a return label and send it back and they would send the correct one once they received the incorrect one back. Its now been 6 days and 4 calls to customer support to try and get a return label so i can send it back but still no progress. Sharks warranty is a joke. Now im down an air purifier and almost to the point that i will have to go buy a replacement one.

Works great and all. Only thing the smelly thing doesn’t last long

It’s incredibly powerful and noticeably improved the air quality in my home almost immediately—less dust, fewer dog farts, and easier breathing overall. The coverage is excellent for my large bedroom, and it runs quietly and you can dim all of the lights. The standout feature is the 5-year filter life. Not having to constantly replace filters is both convenient and cost-effective. The unit design looks decent enough. I'm not a fan of the scented pod thing though... Setup was simple... turn it on and let it rip. Highly recommended.

Shark certainly is raising the bar with the new NeverChange Air Purifier Max. This purifier can cover up to 1,400 square feet of living space, while capturing 99.98% of airborne particles like allergens, dust, and dander. It includes an innovative Odor Neutralizer Technology that uses a replaceable pod to release a fresh scent into the air to help guard against odors. And, best of all, the filter is advertised to last up to 5 years before needing to be replaced! A longer filter life helps consumers save money and reduces waste in the environment. This is a game changer for air purifiers. I’ve been using the Shark NeverChange Air Purifier Max for almost a week now and I have only good things to say about its design, features and performance. The unit arrived in perfect condition. It was nicely packaged in a large poly bag and cardboard inside a cardboard retail box which was inside another cardboard shipping box. Setup was a breeze and it only took a couple minutes to remove the tape and plastic from a few spots, remove the plastic bag from the air filter, insert the odor neutralizer pod and plug in the unit. The air purifier does come with a one page quick start guide to help you get setup and familiarize you with the Clean Sense IQ display and what the different color rings indicate. The guide includes a QR code to scan for more information, however it takes you to the main shark website and not to the full instructions for this model air purifier, as it indicates. Hopefully that will be corrected by Shark for future owners. I really like the design and functionality of this air purifier. It has a clean, modern look that allows it to be placed in any room with any décor, without disrupting the design aesthetic of the room. The operation of the unit is simple and very user friendly with touch-screen controls on top that work well and are easy to read. The Clean Sense IQ display is bright and easy to read with color rings to indicate the air quality. The air purifier can sense changes in air quality and when set on auto mode it will automatically react to changes in air quality to improve and clean the air around it. The Clean Sense IQ displays live updates so you can watch the Clean Air percentage improve as the air is cleaned by the air purifier. The air quality sensor on this unit works remarkably well, and truly does work in a multi-room environment. I placed the air purifier in my living room and noticed that it responded to changes in air quality in the furthest room away, within a minute or two and cleaned the air within another minute or two. Another great feature of this air purifier is the Debris Defense screens on both sides of the unit. These work as a pre-filter to catch hair, dust and lint and if you clean them regularly they help to extend the life of the air filter and improve the overall performance and efficiency of the unit. The absolute best feature of the Shark NeverChange Air Purifier Max is the air filter that is advertised to last for up to 5 years! While a washable forever HEPA filter should be the ultimate goal for air purifier manufacturers, giving us a filter that can last for up to 5 years is a great step in the right direction! They do say that the statistic is based on a 300 square foot space, versus a competitor unit, which leads me to ask why not test it running on a 1,400 square foot space, or at least something closer to the advertised usage. But I’ll just have to wait and see how long the filter actually lasts for my home. I’m sure it varies depending on usage. I have 2 dogs that produce dander as well as a husband who likes to smoke from time to time so I’m guessing I’ll only get closer to 3 years, but only time will tell. I’m really happy that I got this new air purifier by Shark. It’s yet another great Shark product that is well-designed, built to last, has innovative features and is user friendly. The air in my home is cleaner than ever before and with the Odor Neutralizer my house has never smelled more fresh!

Love this air purifier! Only reason why i gave 4 stars is due to the air freshner. You can not smell it at all

Never change? Can it be true? I’m excited by the idea that this filter will last 10 times longer than a standard air purifier filter. I can see what may actually make that possible too! It has two pretty cool slides on the side of the machine that can come out and be rinsed or washed as needed. I can tell you it works too! Kids fiddled with my toaster controls and I didn’t notice when I made my toast. Was quite burnt! The air purifier could sense the smoke and was working hard to clear the air. The light up blue circle turned red and you could hear the fan filtering the air, but it wasn’t too loud! Was a very acceptable amount of noise to be going full blast. I love the sleek design of this air purifier. My young nieces were fascinated by the looks and asked what it was as soon as they saw it. We all agreed it looks like a robot! I have this set up in my open space downstairs and it’s doing a great job. We have wildfires and the smoke is really bad outside but inside we are doing well & not able to even smell it. It also has this cool odor neutralizer that has a light fresh scent. I can definitely see myself using that and replacing it when needed. It has an adjustable scent control as well. Shark air purifiers are great. This is my second one and I’m happy with its size, performance & design. If you’re in the market for an air purifier I would recommend this one.

i just went to pick this air purifier from best buy and its never left 100%. No mater what room i put it it says 100 all the time. Which is weird , as all videos I see online, their air quality hardly ever starts and stays at 100% clean air al the time. yes I removed the filter from the plastic bags well i bought this purifier from Bestbuy today should i return it? Is their a way to reset the machine or the sensor??

Verdict: It’s not the best-looking air purifier… but it’s a powerhouse. It can purify a 1400 sq. ft. room in just an hour. It has a convenient LED screen for air quality status, easy button controls, automatic self-adjusting power, and fresh-smelling cartridges. Unfortunately, it doesn’t have a UV light. First impressions. Wow! That’s a big machine. It looks like an industrial air purifier rather than a home purifier. The button panel is easy to understand and to use. Controls. Located at the top of the unit, the control panel allows for easy operation of the machine. From the panel, you can turn the machine on/off, change the fan speed, select auto-adjustment of the power settings, set a timer, and adjust brightness. The LED screen provides easy-to-read air cleanliness status. Air filter. The best feature of this air purifier is that we don’t have to change the filter for up to five years! This is going to save us a good amount of money. The Filtration system uses pre-filtration screens to remove large debris and then an anti-allergen HEPA filter to trap 99.98% of particles. Of note, there is no UV light on this machine to kill bacteria or viruses. Performance. This machine appears to be quite powerful. At maximum power, the fan is strong and not quiet. At the minimum speed, the machine is very quiet and barely noticeable. The lights are dimmable so that you can also use it at night. There is a slot for air-neutralizing cartridges; this is a very convenient feature because you can get a nice smelling home while the machine cleans the air. This feature works very well actually. Things I love. - Big and powerful - Easy to use control panel - Automatic self-adjustment of power setting - Anti-allergen HEPA filtration - No air filters to buy for 5 years!! - Integration of smell-good cartridges - 5-year warranty… wow! Things I don’t love. - This machine would be more effective if it included a UV light and an Ionizer. - I wised the machine looked better. I am happy to use it in my bedroom or in the living room when no one is visiting, but it’s not a device I would leave in a corner if we have guests at the house. Overall, this is a good machine to achieve rapid air purification without having to spend money on air filters. Some features could be better, but I am overall happy about the performance thus far.

It's not worth $300, there are no observable physical changes to the air quality, it just adds to the electricity bill, severely overpriced, I wish I could get my money back

Stays 0%. I cleaned everything, filters and youtube how to fix it the 0%. But nothing. Its just a regular blowing fan right now. Watse of money. Cant even return it to bestbuy. If anyone can help me fix it pls let me know.

The Shark Never Change 1400 sq ft Air Purifier is a formidable entrant in the home air purification market, offering robust performance and impressive features designed to enhance indoor air quality across large spaces. This extensive 5-star review will explore why the Shark Never Change stands out from its competitors, while also addressing a couple of its drawbacks. ### Design and Aesthetics (4/5) The Shark Never Change Air Purifier features a sleek, modern design that looks sophisticated in any setting. Its aesthetic is complemented by a high-quality build that promises durability and long-lasting performance. However, its considerable size is a notable drawback. Standing larger than many other models in its category, it requires a significant amount of space, which might not be ideal for smaller homes or apartments where space is at a premium. While its footprint is justified by its capacity to clean large areas effectively, potential buyers should consider their available space before making a purchase. ### Performance and Coverage (5/5) Where the Shark Never Change truly excels is in its performance. Capable of purifying the air in spaces up to 1400 square feet, it is perfect for large rooms and open spaces. The purifier employs a multi-stage filtration system, including a pre-filter for large particles, an anti-allergen HEPA filter that captures 99.97% of dust and allergens as small as 0.3 microns, and an activated carbon filter to neutralize odors and volatile organic compounds. This comprehensive approach ensures a significantly cleaner air environment, reducing the presence of pollutants, allergens, and odors effectively. ### Noise Level and Energy Efficiency (5/5) Despite its powerful performance, the Shark Never Change operates remarkably quietly. This makes it an excellent choice for use in living spaces and bedrooms, as it does not disrupt daily activities or sleep with loud operational noise. Additionally, it is energy efficient, which is particularly important given its capability to run continuously in large spaces. Users can expect clean air without a hefty increase in their energy bills, making it an economical option for continuous use. ### Usability and Maintenance (5/5) One of the standout features of the Shark Never Change is its ease of use. The controls are intuitive, allowing for simple operation right out of the box. Maintenance is equally straightforward, with filters that are easy to access and change. Notably, the purifier's long-lasting filters require less frequent replacements, adding to the convenience and cost-effectiveness of the unit. ### Smart Features (3/5) While the Shark Never Change offers exceptional performance and user-friendly design, it lacks Wi-Fi connectivity, which is a significant drawback in today’s market of smart home devices. The absence of app integration means users cannot control the purifier remotely or receive air quality updates on their devices, which are becoming standard features in the realm of home air purifiers. For tech-savvy users or those who prefer integrated smart home systems, this might be a limiting factor. ### Conclusion (5/5) Overall, the Shark Never Change 1400 sq ft Air Purifier is an excellent investment for those seeking to improve the air quality in large spaces. It combines powerful, efficient air purification with ease of use and quiet operation, making it ideal for both residential and office environments. While it does have its drawbacks—namely its large size and lack of Wi-Fi connectivity—the overall performance and benefits far outweigh these issues. For anyone looking to tackle indoor air pollution effectively in larger spaces, the Shark Never Change is a five-star option that promises cleaner, healthier air with every use.

I was excited to try this out since indoor air quality is very important in our household. Especially with airborne allergies, we suffer quite a lot from allergies. For some context, we are 2 adults, a Labrador retriever that has free reign to go in and out as he pleases, about 1000sq ft in the 1st floor, some carpet. Unboxing this thing was easy enough. It is a large box and within it is the biggest air purifier I've had my hands on. It doesn't really go with our home decor and it will stick out with its size and look. With its big size comes big performance. It claims to cover up to 1400sq ft and it does it well. It's included odor neutralizer gives our first floor a pleasant fresh smell. The biggest selling point for me is the fact that I can turn this on and not have to worry about buying air filters as often as I am used to. Your mileage may vary depending on the size of your area and how often you run the air filter. I just like having a device with less maintenance involved as I use it. In auto mode, it does a great job with running the motor that best optimizes for the air quality. At the increased fan speed, it is noticeably audible but again you trade off with getting good air quality. A big digital gauge on the front gives a clear indicator as to your quality. The top display calls out the options for fan speeds, on/off switch, screen dim for night mode and a lock function.

The Shark Never Change Air Purifier Max is a good buy. It comes with a 2 year limited warranty. It is modern looking and super light weight *moving it to a new location is quick and easy. The purifier comes well packaged with detailed startup instructions. The complete set of instructions must be downloaded, but the quick start guide will get you going immediately. I do recommend downloading the instructions to see the complete guide. It was there that I found better details about the maintenance. I love that they recommend vacuuming the HEPA filter and prefilter every 2 months. I have other purifiers, and I do the same thing, but the manufacturer does not specify it. They would rather charge you for a new filter instead of increasing the lifespan with routine maintenance. This unit even goes so far as to flash you a message on the air quality screen when the maintenance needs to be done.       I could immediately smell the difference in freshness right when I turned on the air purifier. Air purifies that are effective have a nice charcoal filter smell to them. This one had it right away. Regarding the odor neutralizer, after about a week I got the courage to try it. I was pleasantly surprised since I am very sensitive to overpowering air fresheners and perfumes in general. The dial lets you select the strength of the scent. It is not overpowering, even on the highest setting. The odor neutralizer will last about 3 months according the manual. The replacements come in a 2pk on the website. They also offer an optional remote control on the product accessory website. The air quality indicator is a very nice touch. It gives you piece of mind about the size and amount of particulates floating around in your air. 1400 sq ft of coverage is pretty amazing. My open floor plan living space utilizes it perfectly. I have also moved it into the bedroom and found that the sound of the purifier gives me a better quality of sleep and helps me to fall asleep faster. The quality of air also contributes to the sleep quality too. I have noticed less dust as well. The great part about having it in the room while sleeping is that the display can be darkened and only the power button and dimmer button are dimly lit. This is perfect. I can't tell you how much I appreciate this. I have a different purifier that does not dim and therefore has a random instruction booklet taped to the top to cover up the lights. No such problems with this purifier. On this unit, there is a timer option which is very handy. I am considering a second unit for my upstairs area because I am so pleased with this one.

It's really nice knowing the quality of the air in our home it's being monitored and the lovely smell that it emits. I like being able to see seei the air quality. Makes me more secure about the air I'm breathing. It's very quiet so it doesn't interfere with our sleep. It's nice knowing the quality of the air that's being put back into our home. Also, I like the timer on it. It makes it very convenient to know that it's off during the day when we're not home, but can come on right before we get home or anytime of the day I choose. Not having to purchase extra filters all the time is a really really great thing. I recommend this product to anyone and have throughout my work area and my friends and family.

I recently purchased the Shark NeverChange Air Purifier Max for our office, and I must say, it has exceeded my expectations in every way. As someone who shares an office space with five department heads and experiences a significant amount of foot traffic, I needed a powerful air purifier to improve the overall air quality. The Shark NeverChange Air Purifier Max has proven to be an excellent investment, providing outstanding performance and noticeable benefits. One of the first things I noticed after turning on the air purifier was the immediate freshness in the air. The machine efficiently eliminates any unpleasant odors and replaces them with a clean, crisp scent. It's refreshing to walk into the office each day and be greeted by such a pleasant aroma. Moreover, the air purifier's ability to reduce sneezing and coughing has been truly impressive. Since using the Shark NeverChange Air Purifier Max, I have noticed a significant decrease in these symptoms among myself and my colleagues. It's evident that the purifier effectively captures and removes allergens, dust particles, and other airborne irritants, creating a healthier environment for everyone. The overall performance of the Shark NeverChange Air Purifier Max is outstanding. The machine operates quietly, ensuring that it doesn't cause any distractions or disruptions in the office. Its sleek and compact design allows for easy placement and fits seamlessly into any office setting. Additionally, the air purifier is incredibly user-friendly. Its intuitive controls and clear display make it effortless to adjust settings and monitor the air quality. The filter replacement process is straightforward, and the maintenance is minimal, further adding to the convenience of owning this device. In conclusion, I highly recommend the Shark NeverChange Air Purifier Max to anyone looking for a reliable and effective solution to improve air quality. This purifier has transformed our office environment by eliminating odors, reducing sneezing and coughing, and ultimately providing a refreshing and healthier atmosphere. Investing in this air purifier is a decision you won't regret!

Let me get right at why you might read this review. I have had a few weeks using this new Shark NeverChange Air Purifier Max and it is terrific. Its only possible shortcoming, as with any air cleaner/purifier that I have ever had, would be noise of the fan. But lets be real, without the fan spinning at higher levels it will never clean enough of the air in your home or office to be any use. And YES, this definitely is cleaning the air in my home. And it does it all on a set it and forget it "auto" mode. The terrific sensors built into the purifier ACTUALLY takes care of the air for you. Especially useful around dinner time. Most evenings it ramps up as the LCD score on the front of the unit goes down. We are not burning dinner, but it senses particles in the air and it ramps up to suck those particles out of the air. Within about an hour. It has mellowed to a slower/calmer fan speed and the house is as if we had cooked nothing at all, smelly foods or not. Just be aware of where you locate the unit. We placed ours at the edge of the living room in the traffic flow between kitchen and bedrooms. While it may look like R2-D2 and a 20lb propane bottle had a baby. It can get loud like an old school window air conditioner on max/high and it can last for awhile as it freshens and cleans the air. The included odor neutralizer seems to work without adding a masking scent to the air. The neutralizer has a smell to it, but its not identifiable to my wife or me. Its just a pleasant clean smell. While I have only ever owned 3 big house air cleaners. This Shark is by far the best performer, and it is actually sensing the need to clean dirty air and ramping up the fan to work harder at cleaning the air. You can also see particulate info on the LCD display. My older highly rated air cleaner never ramped up to clean the air like this shark does. The Shark is also significantly louder at all but the lowest speed. A bit like the hum of a refrigerator when it cycles. So, If a fridge hum is annoying to you. You might want to place it out of the way. Yet, despite the slightly increased noise. This machine WILL clean odors out of the air. And with the promise of possibly up to 5 years before the air filter replacement. Just keeping the air scent pod changed and the prefilters clean on either side could make Shark NeverChange Max the best air purifier from any brand.

The Shark NeverChange Air Purifier MAX is a powerful and efficient air purifier. It effectively removes dust, allergens, and odors, thanks to its multi-stage filtration system. The standout feature is the NeverChange filter, which doesn’t need to be replaced, saving time and money. It’s quiet in operation and has a sleek, modern design that fits well in most rooms. Overall, it’s an excellent choice for improving air quality with minimal maintenance.