Customer Ratings & Reviews
- Model:
- HP302
- |
- SKU:
- 6548655
Customer reviews
Rating 4.7 out of 5 stars with 850 reviews
(850 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers are delighted by the NeverChange Air Purifier MAX, particularly its impact on air quality and its minimal noise level. The long filter life is a significant advantage, and users appreciate its overall performance and odor removal capabilities. Its ease of use and effective coverage area further contribute to customer satisfaction, with some also praising the responsive auto mode and sleek design.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Rattles
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned after 4 days. Fan started to rattle. Bought a Dyson
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Bobby,
Thank you for sharing your experience with the Shark NeverChange Air Purifier MAX. We're sorry to hear that the fan began to rattle shortly after purchase, leading to your decision to return it. That’s certainly not the experience we aim to deliver.
Your feedback is appreciated and will be shared with our product team. If you ever consider giving Shark another try or need support with a future purchase, our Customer Service team is here to help at 1-855-427-5127.
Kind regards,
Shark Clean
- Pros mentioned:Air quality, Filter life, Noise level
Rated 5 out of 5 stars
Quiet with no additional filter costs!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The NeverChange Air Purifier is larger than any purifier we've owned and I was skeptical because of that, but now knowing we won't have to change the main HEPA filter for 5 years is totally worth it. To accomplish that there are mesh dust filters on each side of the unit that easily slide in and out. They can simply be cleaned with a vacuum attachment or cloth. It hasn't been long enough for us to need to clean them yet, but watching the youtube video provided by Shark, it looks very simple. I would highly recommend scanning the QR code on the front of the unit to get to the various tutorials and instruction booklet. "How to Maintain your Shark NeverChange Air Purifier" is the link to the mesh filter maintenance video. So far our purifier has been running quietly on its own showing 100% on the air quality so we haven't needed to do much with it. We haven't had an event that's needed to ramp up the fan speed either, but manually testing the max does get quite loud, but I don't anticipate the unit ever having to run very long at that speed. So overall we are quite pleased and as I mentioned, the big draw to Shark and this unit is the savings from not needing air filters every 6 months, etc. We are very happy and will look at getting another unit for the rest of our home.
I would recommend this to a friend Rated 1 out of 5 stars
Avoid this unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No indication of actual filtering. Suspected bad sensor. Returned to store for full credit.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you weren't happy with your NeverChange, and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Didn’t solve my problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Air purifier does not pull the dust out of the room.
No, I would not recommend this to a friendRated 1 out of 5 stars
Unhappy with product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We didn’t feel any difference With or without that thing, so we had to return it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage. Doesn’t work. A $100 Levolt works more than this machine
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Thank you for taking for providing us with your review on the NeverChange Air Purifier. We are sorry to hear that your unit is not working as it should. To better assist you with this we would like to invite you to reach out to our Product Specialists at 1-855-427-5127 Monday to Friday, 9:00 am - 9:00 pm EST, as well as Saturday from 9:00 am to 6:00 pm EST.
- Pros mentioned:Noise level
Rated 5 out of 5 stars
What's not to like.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought a Shark Never Change Air Purifier 6/8/25. This is my initial review. I set-up the purifier in my living room per the instructions, and turned it on at 12:30 pm. It started at the "auto" setting which I did not change. Withing a few minutes the air quality indicator indicated that my air quality was on the high end of poor. The air quality gradually improved. By 4:00 pm the air quality indicated clean air (98). My condo is 2,300 sq. ft. I moved the air purifier to my bedroom, which is on the far side of my condo. When I turned it on the air quality indicated 88. Within 15 minutes it was indicating 98. This unit is rated for 1,400 sq ft. However, I firmly believe that the air in my bedroom was being cleaned while the purifier was operating in my living room. There is no way the air in my bedroom would have immediately been rated 88 otherwise. I like the odor neutralizer. I may try putting a drop or 2 essential oil in it. It remains to be seen, how long the filter lasts. I had it standing right next to my recliner. It is very quiet. The air is drawn through the purifier by what looks like an impeller. It is not a traditional bladed fan. I imagine this is why it is so quiet. When I selected this purifier, I considered that I may buy a 2nd smaller one for my bedroom. At this point I do not believe this will be necessary.
I would recommend this to a friend Rated 1 out of 5 stars
No available replacement filter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't see any difference in air quality in my home
No, I would not recommend this to a friendRated 1 out of 5 stars
Not as effective as expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as effective as expected. Probably would be a better product with ion ca
No, I would not recommend this to a friend- Pros mentioned:Filter life
Rated 5 out of 5 stars
5 year filter life had me sold.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This review is for the Shark neverchange air purifier. I am a big fan of using air purifiers in my home. I run 3 in total. The one thing that sets this one apart from the other is the 5 year filter life. That’s a big deal for me. As one of my other air purifiers uses a filter that cost $180 and needs to be replaced every 6 months. So in just one year I can save the cost of this unit. It has a easy to use interface. With all the controls on the top panel. You have 5 different fan speed settings for the fan 1,2,3,4 and auto. You also have a dimmer button with high, low and off. I have this unit in our bedroom and we like it dark so I keep the display in dark mode most of the time. Oh and you also have a lock option so if you have kids like me they can’t play with it and turn it off everyday. One thing I have found is after you put the display in to dark mode you can not set the child lock. This is very frustrating to me. Cuz my kids do play with it everyday. It would also be nice is you could control this unit with an app. But if the filter can truly less 5 years I can over look these two draw backs.
I would recommend this to a friend - Pros mentioned:Filter life
Rated 5 out of 5 stars
Does it’s job
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is much bigger than you think. Even with the larger size it’s easy to move room to room for single room air purifying. It is easy to assemble and operate. The filter is inserted in the bottom so it’s easy to access and change. The purifier has two easy to access larger particle screen filters that trap larger particles like hair and dust keeping them off the internal filter. The same item from Sam's is 20 less but comes with a remote. No remote on this one, costs extra. Overall great purchase and not having to purchase filters is a plus.
I would recommend this to a friend - Pros mentioned:Filter life
Rated 5 out of 5 stars
Peace of mind in children's room
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This purifier is capable of cleansing an entire livable area, but we mainly use if for the kid's room. Unfortunately, buildings near us have dismissed their non-smoking rules, and opted to open up their policies for some of the newer residents. What that has led to is a wave of harsh smell emanating into the household. Being that we can't control this situation, we wanted to find ways to minimize its effect. This Shark does wonders for that cause. It has a smaller footprint than our 3-in-1 Max, so it fits perfectly under their desk, with enough space to have effect on the room. Setup was simple, and we were up in minutes. Filters can be costly, as one of our purifiers requires a filter change every 4-6 months. Having a filter that can last five years is sincerely welcomed by our pocketbooks. The one addition my wife has enjoyed is the air freshener cartridge that can be installed. Although the odor filter does great for eliminating smells, the freshener aids in keeping the room fresh. Even better, the air freshener cartridge can be adjusted to control scent flow. We keep our on the lowest setting and it permeates throughout several rooms of our home. My son is going into the 2's and he gets his hands on everything. There is a touch screen for usage, and he couldn't keep away. If you have this issue, there is a lock on the screen that has deterred him...for now. This is the only purifier I have that has this, and it has been a necessary addition going forward. In summation, this Shark keeps the room smelling clean and fresh with a noticeable difference in the allergic reactions our my kids. From smoke to poopy diapers, the auto sensors act accordingly to rebalance the room in short stretches of time. If you have any type of similar situation, I recommend the purchase.
I would recommend this to a friend - Pros mentioned:Filter life
Rated 5 out of 5 stars
The only air purifier I need!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love air purifiers, I started using them a couple of years ago and I wish I had started sooner. I no longer get watery eyes at home and I no longer break out in hives from dust mites, etc. The downside to the air purifiers is changing expensive filters. I have 3 cats and I smoke legal substances in my home so I tend to go through filters fairly quickly. When I was offered this new Shark product, I jumped at the opportunity. 1,400 square feet and a 5 year filter? Sign me up!! This could not have been easier to set up. Simply remove the tape from various spots, plug it in and you’re ready to go. I have a 1,300 square foot condo so this is the perfect unit for me. I placed it in the middle of my home, set it to auto and let its do its thing. I unplugged the other air purifiers in the home and this did not disappoint. I get the same coverage as I did with 2 units with less bulk and less noise. It’s an attractive design that blends in with my white and grey decor. It can get pretty loud but only when I’m smoking or cooking on the gas stove. It cuts down on odors, dust, air particles and more. This is the only air purifier I’ll need for 5 years and I love it!!
I would recommend this to a friend - Pros mentioned:Odor removal
Rated 5 out of 5 stars
House smells cleaner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My house smells so much cleaner. I live in a 1952 Farmhouse and always has an odor. I have not noticed it since I plugged this filter in. I love the auto feature so you can plug and forget.
I would recommend this to a friend - Pros mentioned:Air quality
Rated 5 out of 5 stars
Worth It!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second one i have, absolutely love it! No more stuffy nose, my sleep has been improved! Definitely cleans up the atmosphere in my home! I definitely recommend to anyone!
I would recommend this to a friend - Pros mentioned:Air quality, Noise level
Rated 5 out of 5 stars
Air Purifier
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! This product cleans the air fast and is very quite.
I would recommend this to a friend - Pros mentioned:Air quality, Noise level
Rated 5 out of 5 stars
Works great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is so quiet and does a great job keeping the air in the house fresh!
I would recommend this to a friend - Pros mentioned:Air quality
Rated 5 out of 5 stars
Air Cleaner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its really respsponsive to odors and cleans the air nicely
I would recommend this to a friend - Pros mentioned:Air quality
Rated 5 out of 5 stars
Easy to set-up and use air purifier
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this air purifier to reduce my allergy symptoms of mild cough/chest congestion on our ground floor. I believe it has helped, and I just purchased a smaller Shark unit for our finished basement room.
I would recommend this to a friend - Pros mentioned:Air quality
Rated 5 out of 5 stars
A Gift from God
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Me and my wife agree that it is simply the best purchase we've made in years. Now we are firm believers in using a air purifier to help breath better. What a Great God Send it has been.
I would recommend this to a friend
















