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Customer Ratings & Reviews

Your price for this item is $284.98
The comparable value price is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 3283 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.5 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 3,283 reviews
  • Rated 5 out of 5 stars

    Vacuums worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with two additional attachments. Charged fully in about an hour and works on rugs and hardwood floors as a broom replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So handy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much! I have 3 of them. One at home and 2 at my small business!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yep. Good.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for keeping my work studio clean. So good I'm buying a second one for my home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome but

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wish it came wifh a wall mount charge doesnt last too long

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shark vaccum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it the only thing I don't like about it is the life of the battery you have like 40 minutes and then you have to recharge

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible experience. The entire transaction was awful for best buy. Have dine quite a bit of shopping here

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Gary,

      Thank you for sharing your feedback. We’re truly sorry to hear about your experience with this transaction. It’s never what we want for our customers, especially someone who shops with us often. Your comments are important, and we’ll make sure they’re shared with the appropriate team to help improve future experiences.

      Kind regards,
      Shark Clean

  • Rated 1 out of 5 stars

    Not happy with this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really don’t love it. The charge is fine. But you can’t attached it to a wall for storage. It stands. Charger is in the way. The setting for sucking are dumb and it’s just not my favorite.and after a few months, my motor is messed up and won’t turn on.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Nash,

      Thank you for sharing your experience. It’s genuinely disappointing to hear that the product didn’t meet your expectations, from the storage design and suction settings to the motor issue after just a few months. That’s certainly not the experience we aim to deliver.
      We’d really like the opportunity to help. Please give our customer support team a call at 1-855-427-5127 so we can look into this further and explore possible solutions. We are open Monday through Friday, 9 a.m.-9 p.m. ET, and Saturday, 9 a.m.-6 p.m. ET.

      Kind Regards,
      Shark Clean.

  • Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use but the duration of battery can be better improved.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it.. just hard to store with no clip or something to hang it... feels like it could use more power!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for price Does what it needs to bought for work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its okay

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wooww good but didn’t work long it is kinda disappointing

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Blue eye

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good machine but is not strong as expected. Not perfect

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is perfect, picks up everything pretty much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT CLEANER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect adjunct to a regular (heavier) vacuum cleaner. Great for cleaning up dog hair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so much Especially if you have dislike hair

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, just not for homes with Pet hair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The brushes on this vacuum clog up way too easily for dog (Husky) hair. Will be returning and purchasing the pet model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s kind of awkward and heavy. It works very well on vinyl plank flooring.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok. Disappointed with the power of the product and having to pull the trigger more than I think I should have to..I got on sale but think its a little pricy for something that seems should be a little stronger for the price.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi dear customer,

      Thank you for sharing your experience with the Shark Pet Cordless Stick Vacuum. We’re glad to hear it works, but we understand that the power level and needing to hold the trigger more than expected have been a bit frustrating. We always want our vacuums to provide strong and convenient performance, especially at their price point.

      For better suction, we recommend ensuring the filters are clean, the dust cup is emptied regularly, and checking for any blockages in the nozzle or brush roll. If you’d like assistance optimizing performance or exploring other models that might better fit your needs, please reach out to us at 1-855-427-5127.

      We appreciate your feedback and the opportunity to improve your experience.

      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good overall vacuum! My only complaint is the battery dies in about 30-45min and takes awhile for it to charge back

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for quick vacuum needs

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for quick jobs, but the vacuum doesn’t have great suction for thicker carpets

    I would recommend this to a friend