Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.4 out of 5 stars with 3328 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.5 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the Pet Cordless Stick Vacuum with XL Dust Cup as easy to use, lightweight, and powerful, with impressive suction and good battery life. Many are happy with its overall performance and appreciate that it is cordless and has a low noise level. However, some customers have noted that it can struggle with deep carpet, and a few feel it is overpriced or that it should have the ability to stand upright on its own.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 3,328 reviews
  • Rated 1 out of 5 stars

    Poor service/quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was terrible. Vacuum has issues within 2 uses and I was unable to exchange since it was over 15 days

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Jean,

      Thank you for sharing your experience with the Shark Pet Cordless Stick Vacuum. We're so sorry to hear that you encountered trouble so soon after your purchase and weren’t able to complete an exchange through the retailer. That’s definitely not the experience we want for you.

      We’d love the opportunity to make this right and help you get back to a dependable clean. Please reach out to our team at 1-855-427-5127—we’ll be happy to assist you directly and explore your options for support under the warranty.

      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    Only for quick pickups

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Weak power, short battery life. Carpet beater bar clogs easily and dies. Not suitable for multi room space.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It broke only after months of use. Out of nowhere it just started making a really loud noise and then the next day it stopped all together.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Elizabeth,
      Thank you for taking the time to provide your feedback.
      Something doesn’t seem quite right about how your Stick Vacuum is performing; we’d like to make sure it’s working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    Thumbs down

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be a good review if it was strong enough to pick up hair and dirt. Suction is reallly weak. I feel like i wasted my money. It was too late to return it by the time i tried to.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Keep shopping

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The suction on this model is poor. Better suction on previously owned/worn out Eureka cordless vacuum.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Top-heavy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job with pet hair. It is a bit top-heavy. It’s the design. Gets heavy if you’re doing a lot of pick up, but for quick jobs, it’s good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality , no longer working after using it for 1 month

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for your review! We're really sorry to hear that you're having difficulties with your Shark Pet Cordless Stick Vacuum IX141. Your insights are important to us, and we will ensure they reach the right teams for future reference. To discuss your options, feel free to call us at 1-855-427-5127, and we’ll be more than happy to help.

      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    Vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Vacuum is good for office or small task. The battery dies very fast not Matter how long I charge it.. not worth it..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Doesn’t work after a week! Bought another one to see it did same thing.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thanks for taking the time to leave your feedback! We're sorry to learn about the challenges you've faced with your Shark Pet Cordless Stick Vacuum IX141. Your comments are very important, and we will share them with the relevant teams for future improvements. If you need assistance or want to talk about your options, please reach out to us at 1-855-427-5127, and we’ll gladly help you.

      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    Disappointed Customer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Vacuum cleaner end of June, didn't open it until yesterday! Sunction is terrible unfortunately I cant return it! The reviews were great only yo be disappointed after the fact!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction, Weight
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Stairs can be problematic for this model

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark Rocket IX141 26 had the potential to be good cordless stick vac, but one particular design decision means it might not be worth considering if you intend to use it on stairs. [ The good ] - Great suction and brush power for a stick vac. It performed notably well at picking up pet fur entrapped in thick carpet pile. - Great maneuverability - Light-weight - Seems to be made of durable materials, with good construction quality - Quiet relative to the amount of cleaning power [ The bad ] I use a large corded vacuum cleaner for the main carpeted areas of my home, and then use a cordless stick vac for stairs, landing, other tight spots, and quick spot cleaning. Of those use cases, I most appreciate using stick vacs on stairs, where maneuvering a large corded vacuum becomes truly cumbersome. Unfortunately, however, unlike any other stick vac I’ve ever used prior, this stick vac is designed for the brush roller to not operate when the vac is in an upright position. Additionally, when pulled out of the upright position, it takes a moment for the brush roller to kick in. This makes it anywhere from cumbersome to quite difficult to use on narrow stairs when there are walls on both sides, which is the case for me. This can be partially alleviated by removing the wand and connecting the floor nozzle directly to the hand vac, though this requires progression from the base of the stairs upwards, and requires bending over a good amount. For this reason alone, if I had purchased this product, I would have returned it immediately for a refund. When emptying the dust cup, I regularly had clumps of dust, hair, and fur stick to the circular protrusion on the hatch, and at least once around the pre-filter, requiring manual--and dirty--intervention. This generally hasn’t been a problem on competing products I’ve used. The session duration afforded by the battery isn’t quite as good as other cordless stick vacs I’ve used (at least when primarily cleaning carpeted surfaces), and the charging time is rather poor as well. The vacuum neither comes with a charging station nor can it stand upright on its own (without purchasing the MultiFlex Under-Appliance Wand accessory that allows the canister to flex forward, thereby changing the center of mass). I had other minor nit-picks that would likely sound petty to mention. [ Conclusion ] The core strengths of this cordless stick vac could make it a good option for many people. However, one poor design choice regarding the floor nozzle (which contains the motorized brush) can make it difficult to use on stairs, which is not a problem I’ve seen in competing products. Since stairs are one of the best use cases for this type of product, my verdict is to pass on this model and look at alternative options.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do NOT buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor suction, wish i could return it. Would NOT buy again.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Chloe,

      Thank you for sharing your feedback. We’re sorry to hear that the Shark Pet Cordless Stick Vacuum didn’t provide the suction performance you were hoping for. That’s certainly not the experience we aim to deliver.

      We’d be glad to walk you through some troubleshooting steps or discuss options that might better meet your cleaning needs. Please reach out to our Customer Service Team at 1-855-427-5127 so we can assist further.

      Kind regards,
      Shark Clean

  • Rated 1 out of 5 stars

    POORLY MADE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this. After a few times using it sounded like the motor was going out. Also , did not like how to store it or charge it.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you weren't happy with your Shark vacuum, and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
      Kind regards,
      Shark Clean

  • Rated 1 out of 5 stars

    The product stopped working after 3 months

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has stopped working after 3 months after buying. Initially it worked fine but later it stopped picking up dirt. The product is very bad

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello. Thank you for your time in providing feedback. We sincerely apologize that your vacuum is not working as intended. Please contact our team via phone at 1-855-427-5127, and we will gladly investigate this for you.
      Kind regards,
      Shark Clean

  • Rated 1 out of 5 stars

    Not a pet vacuum

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clogs all the time from just dog hair, doesn’t hold much in the canister. Constantly taking it apart to clear

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thanks for sharing your review.

      We're sorry to know that your Shark Stick Vacuum is getting clogged, and the dust cup capacity is not the best, this is not the experience we want our customers to have. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.

      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    Ehh

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best. Low battery life. Suction mediocre at best

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5127. Kind regards, Shark Clean

  • Rated 1 out of 5 stars

    Find another vacuum

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as the upgrade because we love our older Shark so much. Battery replacement was almost as much as a new unit so we just figured we would upgrade. Terrible idea. Despite what it says, hair is wrapped constantly and you have to cut it off. Find another vacuum friends. This one’s a lemon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It sucked...well NOT really at all.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it. Seemed like a good quality vacuum, I've owned a more expensive Shark and was happy with it. Bought it for quick sweep up in the kitchen, but it wouldn't even pick small crumbs up form the hard surface floor. Worked a little better on an area rug, but no good at all on hard surface.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor on Suction

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Shark Rocket was top heavy with the motor on the top of the operating stick but most of all it was poor on suction. Would not remove pet hair from easy chairs. Did fair on wod and carpet floors.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like this vacuum at all. Bristles run too fast, practically drags you along the floor. No option to no have brush run. Head constantly Gets clogged and stops sucking. Not happy.

    No, I would not recommend this to a friend