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Customer Ratings & Reviews

$299.99

Customer reviews

Rating 4.4 out of 5 stars with 3328 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.5 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the Pet Cordless Stick Vacuum with XL Dust Cup as easy to use, lightweight, and powerful, with impressive suction and good battery life. Many are happy with its overall performance and appreciate that it is cordless and has a low noise level. However, some customers have noted that it can struggle with deep carpet, and a few feel it is overpriced or that it should have the ability to stand upright on its own.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 3,328 reviews
  • Rated 1 out of 5 stars

    Worse vacuum

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good at allllll the worse vacuum I’ve ever bought I wish I can return it but it’s to late it’s standing in the closet for no reason

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Muzavo89,

      Thank you for sharing your feedback about the Shark Pet Cordless Stick Vacuum. We’re sorry to hear that the vacuum hasn’t met your expectations and is now sitting unused. We understand how frustrating this must be, especially when returning it is no longer an option.

      We’d like to help you get the most out of your vacuum. Please reach out to our customer service team at 1-855-427-5127 so we can troubleshoot the performance or explore other solutions to improve your experience.

      Your feedback is important, and we’ll share it with our product team to continue improving our products.

      Kind regards,
      Shark Clean

  • Rated 4 out of 5 stars

    Good vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised wish it was a little better. Not as loud as other vacuums and doesn’t scare my pets easily.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Suction, Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    very versatile, lightweight, works well

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark Rocket cordless vacuum is a very nice vacuum cleaner. The best features are that it is both cordless (power comes from a built-in lithium-ion battery) and lightweight. That makes it easy to move around whatever you’re cleaning (the floor, a sofa, your car) without having to drag a cord or heavy base unit around, which is a huge convenience in my book. There are only two main parts, the head unit with the dirt collector and the power switch, and the extension (called the “wand”) that reaches the floor if you want to use it like an upright vacuum cleaner. The floor unit has a powered roller and a built-in light to illuminate the floor in front of you. The dirt collector is made of clear plastic, so it is easy to see when it is full, and emptying it is easy as well. With the floor extension removed, the head unit itself can be used much like a hold-in-your-hand dustbuster as the attachments fit onto the end of it. There is a broader fitting for cleaning something like a sofa, and it has a brush attachment for vacuuming dusty surfaces. There is also a crevice attachment for getting into narrow places like between couch cushions or between seats in your car. Accessory connections are made with a positive click fitting, rather than the usual press-fit connection typical of vacuum cleaner attachments. I find this a nice feature as well as I always have trouble keeping press-fit attachments from coming loose. The power switch has two settings, depending on whether you’re cleaning bare floors (low speed recommended) or carpets (high speed recommended). The difference is the speed at which the roller spins. There is also a trigger much like the trigger on a gun you can pull for a “boost” mode to give a momentary extra suction power. It is not meant for constant use as you must keep the trigger pulled. We have two pets (dog and cat), so we have pet hair on the furniture all the time. I first used this unit in the hand-held mode with the brush attachment, and it did pretty well on removing the hair from the cushions where it tends to cling pretty tenaciously. It certainly did no worse than our conventional vacuum, and it was much more convenient to hold and use. The battery is not removable, so you’ll want to keep the battery charged if you vacuum often. Indicator lights on the head unit gives the state of charge, and a full charge takes about three hours. The unit was charged about two-thirds out of the box, so I did not have to charge it before use, and it did not run down during the vacuuming session I put it through. While this unit is not necessarily a substitute for a full-size floor vacuum, especially in terms of how often you will have to empty the dirt collector versus how often you have to change the collection bag on a full-size vacuum, it holds its own very well, and the ability to switch between floor and hand-held vacuuming makes it useful even if you already have a conventional vacuum cleaner. In many situations, this unit could serve as your only vacuum cleaner. I highly recommend it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good Suction for 1 Year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fine for about a year and then completely lost suction. You now have to use the "turbo" button for it to suck up basic crumbs otherwise it'll just move the crumbs around. It's also takes getting used to that the brush will pull the vacuum forward which makes pulling it backward feel awkward. It's fine I guess and probably because it's so light.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My first cordless vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on carpet but not on hard floor or tile pick up is not so good. You have to go over it several times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for hard floors.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have all hard floors. This thing is amazing and convenient. Struggles to pick up large pieces but overall does what it says.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best of the best. I have an older model that worked better, not enough power for this one.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Carpet cleaning

    Rated 1 out of 5 stars

    Shark Vac

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work on carpets or bathroom rugs. Red error symbol appears and stop working. Alittle too top heavy.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Keep looking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum simply doesn’t have the power to do the job. Switching back to Dyson.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately did not work. I was excited to use it in my new home but when I started it the suction piece wasn't functioning.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi AnielkaH,

      Thank you for sharing your experience with the Shark Pet Cordless Stick Vacuum. We’re so sorry to hear about the issue with the suction not functioning properly, especially when you were looking forward to using it in your new home. This isn’t the experience we want for our customers.

      We’d love to help resolve this for you. Please contact our Customer Service team at 1-855-427-5127, and they’ll assist you in troubleshooting the issue or exploring replacement options if necessary. Our goal is to ensure your Shark vacuum performs to the high standards you expect.

      Your satisfaction is very important to us, and we appreciate the opportunity to assist you.

      Kind regards,
      Shark Clean

  • Rated 1 out of 5 stars

    Save your money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, the worst vacuum ever. It did not have good suction or pick up anything after the first two months. I recommend either spending your money on a Dyson or buying a Bissell for the same price

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      Based on the suction power you’ve described, it sounds like there’s a chance the vacuum may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    Its okay...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, just not much power. Wouldnt but again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sweeper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We took it back didnt work good felt bad but it was not working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worthless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know how this can be labeled a pet vacuum. All it did was move the cat hair around my hardwood floors. And it has no power over rugged areas. A complete disappointment. Yes, fully charged and new filters.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth $200. This is a $50 vacuum at most. $50 is being generous.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for your review! We're truly sorry to hear that you're not satisfied with your Shark Pet Cordless Stick Vacuum. Your input is important to us, and we will definitely relay your comments to the right teams for future product development. If you require any support with your vacuum, please reach out to our team at 1-855-427-5127.

      Kind regards,
      Shark Clean

  • Rated 4 out of 5 stars

    Great cordless vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cordless option. Good value! Satisfied with all my shark purchases thus far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not pet friendly.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't recommended this vacumm with those that have pets. Doesn't pick the hair up very well. And i do not like that there is not much suction, unless you you the power botton. I qould jave thought it would have been regular suction and then added suction. Its not.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery lasted 6 days then would not charge or run

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the vacuum for 6 days . It worked well until it quit and the battery would no longer charge. Lights flashing indicated that the vacuum needed service. It was returned to store and replaced with a new one.Will see if new one works better.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this works great for a few minutes. Battery dies too quick. I wish the battery was removeable to allow swapping but its builtin. Also it charges too slow.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent, but the battery life per use is incredibly low.

    No, I would not recommend this to a friend