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Customer Ratings & Reviews

$279.95
Save $20.04
The comparable value is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 3515 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the product's exceptional ease of use, powerful suction, and lightweight design. They also appreciate its good battery life, cordless convenience, and impressive overall performance for its size and low noise level. However, some users note that it struggles with deep carpet cleaning and can be prone to clogging, with storage also being a minor inconvenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 3,515 reviews
  • Pros mentioned:
    Suction power

    Rated 1 out of 5 stars

    Shark Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Doesn’t even spin when it hit thin rug by kitchen sink. Works decently on wood floor. Would not buy this.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Tim, thank you for sharing your feedback with us. We understand how frustrating it can be when the unit doesn’t perform as expected, especially if it stops spinning on a thin rug near the sink. While we’re glad to hear it works reasonably well on wood floors, we recognize that inconsistent performance across surfaces can be disappointing and not what you were hoping for. Certain floor types or transitions can affect how the unit responds, and our team would be happy to look into this with you. Please contact our customer service team at 1‑855‑427‑5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. Your concerns have been noted, and we’ll take the appropriate steps to help address this.
      Kind regards,
      Shark Home

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I love how you can bend it to get to the hard to reach places.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is easy to charge! Go get it!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product. Quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, especially on hard floor and with turbo option. Very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Shark!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convenience and ease of a cordless vacuum cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Better than expected!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for what I thought would be light duty, but it does a whole lot more!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I like the weight and size

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum doesn't pick up as advertised and now I have to return it because it is makes a strange sound and suction is almost completely gone. Definitely purchase warranty if you buy this product!

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi David, thank you for taking the time to share your experience with us. We’re truly sorry to hear that the vacuum didn’t perform as expected. The unusual noise and loss of suction must have been incredibly frustrating, and we completely understand why you chose to return it. If you ever need product support or would like help finding a vacuum that’s a better fit for your needs, we’d be more than happy to assist. Please feel free to contact our customer service team at 1‑855‑427‑5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. We’re here to make sure you find the right solution. Kind regards, Shark Home

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worlds greatest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best thing I have ever purchased from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Loveee it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how clean it leaves my floors. Very easy to use. TikTok made me buy it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product at great price. Switched from Dyson. So far, so good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Shark Cordless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shark Cordless as for a quick vacuum. It fair in clearning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vaccuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job. We like it because it is cordless.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 4 out of 5 stars

    Great cordless vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is just as advertised. It works well and has decent power.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really glad we bought this because we needed one, our animals shed badly, but the suction could be a level better. It’s helpful but we have to use something else with it usually.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great vaccum

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Ive been using this this for a few months and I love it. The only thing i do have to complain about it the battery life is a little lower that i would have hoped for. But for my apartment it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Shark rocket

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best vacuum ever, very convenient and easy to maneuver

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Very versatile and powerful. Definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SHARK CORDLESS VACUUM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT'S A GREAT PRODUCT AND BUY. WISH WE HAD GOTTEN THE SELF CLEANING ROTOR BAR HEAD ONE THOUGH...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pet stick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Very easy to assemble and works well on hardwoods and carpets.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum easy to use especially in tight spaces & on the stairs

    I would recommend this to a friend