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Customer Ratings & Reviews

$279.95
Save $20.04
The comparable value is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 3515 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the product's exceptional ease of use, powerful suction, and lightweight design. They also appreciate its good battery life, cordless convenience, and impressive overall performance for its size and low noise level. However, some users note that it struggles with deep carpet cleaning and can be prone to clogging, with storage also being a minor inconvenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 3,515 reviews
  • Rated 2 out of 5 stars

    Disappointed in Arizona

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine as lightweight vacuum until it stopped working after 9 months. Not sure what the problem is or if I'm not doing something, but I charge it, turn it on and nothing happens.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Douglas,

      Thank you for sharing your feedback with us. We understand how frustrating it must be to have your vacuum stop working after only nine months, especially when it was working fine before. This isn’t the experience we want for our customers. Please give us a call at 1-855-427-5127 so we can learn more about what happened and provide support to help resolve this issue. Our team is happy to assist and is available Monday–Friday: 9 a.m. – 9 p.m. ET and Saturday: 9 a.m. – 6 p.m. ET.

      Kind regards,
      Shark Clean

  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vacuum cleaner a little heavier then I expected but very durable nonetheless

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what happened, but the battery won’t charge anymore

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lightweight and quiet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a lightweight vaccuum for bare floors and low pile rugs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Useless, do not buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash vacuum. Absolutely worthless. It clogs up faster than a free toilet you found on the side of the road. Suction power to begin with is awful, then the stuff you vacuum up (pine needles from the entryway, for instance) clog up the hose/ stick and you have to take it all apart to clear it out. Do not buy. I usually love shark/ninja products (they’re all over my house) and bought it based on the name.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Peter,

      Thank you for taking the time to share your review. We're disappointed to hear that your Shark Cordless Vacuum frequently clogs. We understand how frustrating it can be when your unit clogs, the suction power deteriorates, and you're unable to effectively complete your cleaning tasks. Definitely this isn't the experience we want for you. We do encourage you to give us a call at 1-855-427-5127, we'll confirm that your unit is working as it should to ensure a smooth cleaning experience in your home. We're available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. We do home we're able to regain your trust in our brand.

      Kind regards,
      Shark Clean.

  • Rated 4 out of 5 stars

    Cordless sweeper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have a sweeper and not worry about the cord. I would like it better if the base floor nozzle was bigger. Easy to assemble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For those of us with pets.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a whole house vacuum. But for those of us that have pets, its great to quickly hit the kitchen and general living areas.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Does a great job! Worth every penny. I appreciate this tool on my stairs.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Extremely disappointed

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to had a cordless vacuum. This was a splurge for me but with a toddler wanted something that allowed me to easily and vacuum often. We’ve had it less than 6 months and it’s almost completely lost suction. We’ve cleaned it out several times and checked for anything that may be blocking the bristles like hair. We have no idea why it’s lost suction so quickly. Extremely disappointed and not sure if returns or exchanges are doable since it’s been 6 months.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for taking the time to leave a review. We're really sorry for the situation you have experienced with the suction of your Shark vacuum. We will absolutely share your feedback with the relevant teams to avoid this kind of situation from happening again in the future. To determine the options we can offer you regarding this situation, we kindly encourage you to please contact us at 1-855-427-5127.

      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s great! I love how it can get under my bed and really does vacuum well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to put together works great.Would recommend a must by for a cordless vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How did I ever live without a Shark!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know how anyone with Hardwood or composite floors can live without a Shark! We bought three of them and gave one to my son!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs some improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not great! Picks up dirt good but cannot hold up stand while charging, constantly falling to floor.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buy me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how much dog hair this thing picks up. And the floors aren't sticky

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery life sucks

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The batter life isn’t the best. The most it last is about 25 minutes. If you’re not using the max button the suction isn’t that great, but always using the max button kills the battery faster. It’s great for quick pick ups but for a deep vacuum I’ll stick to my cord vacuum.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not reallly for carpet and the battery runs out quick maybe better luck on hard floors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Underestimated

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i opened the box saw the item i was like ohh my its small but when i tested it out it was an amazing vacuum does what it is inteaded

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shark pet vacuum works well the only down side is the battery dont last very long.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shark Pet Vac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent functionality for all surfaces. Battery performance is good, but not outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for small homes and apartments

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome vacuum for an apartment. If you have a house the battery may not survive the whole trip.

    I would recommend this to a friend