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Customer Ratings & Reviews

$279.95
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The comparable value is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 3515 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers recognize the product's exceptional ease of use, powerful suction, and lightweight design. They also appreciate its good battery life, cordless convenience, and impressive overall performance for its size and low noise level. However, some users note that it struggles with deep carpet cleaning and can be prone to clogging, with storage also being a minor inconvenience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 3,515 reviews
  • Rated 5 out of 5 stars

    Vacuum cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the vacuum cleaner a lot its not as loud as others vacuum cleaner and it picks up dust and dirt its worth the money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for hardwood floors but horrible on carpet, also wish it had a wall charger not just a cord that plugs into the back of it

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi dear customer,

      Thank you for your feedback on the Shark Pet Cordless Stick Vacuum. We're glad to hear it's been working well on hardwood floors, though we understand your concerns about its performance on carpet and the convenience of the charging setup.

      Your comments are appreciated and will be shared with our product team as we continue to improve both functionality and user experience. If you'd like assistance finding a model better suited for carpeted areas or with a charging solution that better fits your needs, feel free to reach out to us at 1-855-427-5127.

      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Shark vacuum

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is FANTASTIC. I have pet birds and I can clean flawlessly. Really recommended

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Vacuum rating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not the most powerful vacuum, definitely hard to use on rugs, gets plugged easily. It doesn't run as long as it says it supposed to either.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Leah,

      Thank you for taking the time to share your feedback. We understand how important strong suction, smooth performance on rugs, and reliable runtime are when choosing a vacuum, and we appreciate you highlighting these concerns. This certainly isn’t the experience we aim to provide.
      Your comments regarding power, clogging, and runtime will be shared with our product development team as we continue to work on future improvements. In the meantime, if you'd like any support you can reach out to us at 1‑855‑427‑5127, and one of our product specialists will be glad to help. We're available Monday–Friday, 9 a.m.–9 p.m. ET; Saturday, 9 a.m.–6 p.m. ET.

      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Shark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum works ready well. Don’t leave any dirt after a good vacuum

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Brush roller doesnt work on new vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I jsut bought the shark pet cordless stick vac today and charged it up. The vacuum works and sucks but the brush does not roll with the extension wand attached. If I attach the folling brush directly to the hand vaccum, it works well. Something is wrong with the extension wand. The lights turn on without the extension but do not turn on if I attach the brush roller to the extension arm. I will return this back to Best Buy and try another brand. Battery lasts about 15 to 20 minutes, not 40 minutes listed on the box. Poor quality control.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Charles,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you weren't happy with your Shark Cordless Vacuum, and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future.
      Kind regards,
      Shark Clean

  • Rated 3 out of 5 stars

    Convenient Corless Vacuum- Suction Not Strong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Section on the vacuum is not as good as my other shark, but wanted an option where it was cordless. I like the fact that this vacuum comes apart for easy storage and charging makes it convenient for you to be able to take it out to the car to vacuum up small areas, but the section is not that great

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      Based on the suction power you’ve described, it sounds like there’s a chance the vacuum may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
      Kind regards,
      Shark Clean

  • Rated 4 out of 5 stars

    Great cordless vacuum

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good. Wish the suction was a bit higher on it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A little disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The button to turn it on and off is a little hard to do. I don’t like the way the canister open switch is placed. I would’ve rather stayed with my cheaper version of a different brand.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Carla,

      Thank you for sharing your feedback with our product. We understand how inconvenient it must be to find the power button difficult to use and the canister switch placement less than ideal. This isn't the experience we want for our customers. We appreciate you bringing this to our attention and will share this information with our development team for consideration in future improvements. In the meantime, if you'd like any assistance, please give us a call at 1-855-427-5127, where one of our product specialists will be happy to help as we hope to remain a trusted brand in your home. We’re available Monday to Friday: 9 a.m. – 9 p.m. ET, and Saturday: 9 a.m. – 6 p.m. ET.

      Kind regards,
      Shark Clean

  • Rated 1 out of 5 stars

    Nooooooooooo……

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely dissatisfied. Based on the description, I expected this vacuum cleaner to pick up at least the crumbs under the table. However, I have to vacuum over the same spot for a long time just to pick up the debris.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Kateryna, we’re sorry to hear you’re dissatisfied. That’s certainly not the cleaning experience we aim to deliver. We understand how frustrating it can be when everyday messes like crumbs take extra effort to clean. Thank you for sharing your feedback; it’s important to us and helps highlight where expectations weren’t met. We'd like to assist further, with troubleshooting and maintenance tips. Feel free to contact us at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). We’re here to help. Kind Regards, Shark Home

  • Rated 4 out of 5 stars

    Passable but not great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok, but it doesn't suction as well as my Dyson. Decent vacuum for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Pet Hair Pickup!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to help with the dog hair around the house and did a fantastic job. The battery life could be better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good cordless vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vacuum. Maybe a little heavy for my arm, but overall a good cordless vacuum.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for hairy dogs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works it could be better..pet hair gets caught up in the inner cup it's deceiving as it's not full.. The 40 minutes is definitely a joke as you need it on high/boost to suck up anything worth while. However it is convenient! Also the directions weren't very clear on how to hang this thing up or storing the attachments.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum cleaner

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum cleaner changed our lives with how accessible it is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good vacuum for being so small, it picks up pet hair and dust very well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 5 out of 5 stars

    Great cordless vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and has a long lasting charge. Love how easy it was to assemble.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Overall performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Quiet... Too Quiet

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first thought when i turned it on the for the first time, "This is too quiet, i'm not sure this will pick up any dirt." Then i saw the max boost trigger and that made it sound like i felt like it should... But here is the catch. The normal mode is more than sufficient to pick up most dirt, I tested this several different ways. It is super quiet and works great. Where i needed the boost was on the stairs... what i feel this is the perfect device for. We have an upstairs robot vacuum and a downstairs robot vacuum, they do almost all of the vacuuming. What doesn't get vacuumed are the stairs (maybe once every couple of months)... I vacuumed each step without boost and then went over each one pulling the boost trigger, it definitely dug in there more and got a little more dirt that had been tread in out. Then I shortened the vacuum and got more out. (the closer to the motor the better the suction for the same amount of power from the motor, on any vacuum) I see this as a non primary device. This wont replace our robot vacuums just augment them. This mostly matters since to you because this affects how i see the run time. It last about a half hour using a mix of boost mode and normal mode, plenty of time for anything i'll need it for. It is perfect for the stairs like i said earlier as well as small messes that happen (especially in the kitchen). It worked great for me on both wood surfaces and carpet. There are a couple of critiques that I have, though it is more inconveniences than the actual working of the device. I really wish it came with a wall mount. This would be perfect to hang in the closet and even more perfect if the charger was integrated into the wall mount so that you just set it on a charging mount and went on your way. Apart of me also wanted an interchangeable battery. Lastly, I wish it had a slightly quicker charge time. Overall I am quite happy with this vacuum, it is light weight, extremely quite, and works quite well. Pros: -lightweight -Easy to empty bin -battery powered -It has great suction -powered vacuum head -vacuum head can me mounted to main part for a super short vacuum with even more power -Extremely quiet (like i can still hear my phone speakers when it is running) Cons -No wall mount -non interchangeable battery -not quick charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    light and easy to use. Only downside is battery time, only lasts about 45 minutes but is quick to charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, works very well, and at a very good price.

    I would recommend this to a friend