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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3481 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.5 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
88%would recommend to a friend

Customers are saying

Customers regard the Pet Cordless Stick Vacuum with XL Dust Cup as easy to use, lightweight, and powerful, with impressive suction and good battery life. Many are happy with its overall performance and appreciate that it is cordless and has a low noise level. However, some customers have noted that it can struggle with deep carpet, and a few feel it is overpriced or that it should have the ability to stand upright on its own.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 3,481 reviews
  • Rated 2 out of 5 stars

    I like the weight and size

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum doesn't pick up as advertised and now I have to return it because it is makes a strange sound and suction is almost completely gone. Definitely purchase warranty if you buy this product!

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi David, thank you for taking the time to share your experience with us. We’re truly sorry to hear that the vacuum didn’t perform as expected. The unusual noise and loss of suction must have been incredibly frustrating, and we completely understand why you chose to return it. If you ever need product support or would like help finding a vacuum that’s a better fit for your needs, we’d be more than happy to assist. Please feel free to contact our customer service team at 1‑855‑427‑5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. We’re here to make sure you find the right solution. Kind regards, Shark Home

  • Rated 5 out of 5 stars

    Great little vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble and use. Bought to use at work for quick clean-ups in my office and it runs perfect every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfying with all the service I got I receive it very quickly quality is very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use and picks up so much more than my old vacuum. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Making lives easier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it since it saves time and gets the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and easy device to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for quick clean ups and pretty powerful. Picks up cat hairs easily.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased. Works great for the daily dog hair clean up. Holds a charge and handles the wood floor and short carpet with ease.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cordless vac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my shark.... In my opinion I do believe that shark brand is the best that there is...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Charge holds. Glides well. Does good on stairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for quick messes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed this for quick clean up of the dog hair and chinchilla messes and being cordless makes for easy grab and clean vs the large vacuum

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the shark brand very durable and good power.The battery last a good amount of time.I really like it.Worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome vacuum! Love that its cordless and the versatility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dog Fur Away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect vacuum for my condo and my rescue dog fur shedding. Small but powerful enough to get the fur off the carpet and furniture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum for pets

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing vacuum. Gets all the hair from my golden & more!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Battery life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life absolutely sucks! We will charge it and it only last 15 mins

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Sandra,

      We’re sorry to hear you’re experiencing short battery life with your Pet Cordless Stick Vacuum. We understand how frustrating this situation must be. The runtime depends on the mode being used. A single power pack runtime is approximately 40 minutes with a new battery when using the handvac only. For reference, expected runtimes are about 40 minutes for handvac, 25 minutes for bare floor or carpet mode, and around 10 minutes in boost mode. The ION Power Pack, like all lithium-ion products, will naturally decrease in capacity over time from the 100% capacity of a new battery, and these times are based on full capacity. It takes approximately 3 hours to reach a full charge. If you’ve checked this and are still experiencing issues, please give us a call at 1-855-427-5127 so we can help get this sorted out for you. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.

      Kind regards,
      Shark Clean

  • Rated 4 out of 5 stars

    On a floor or rug!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job and not so noisy. The attachments are easy to switch out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our new favorite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for the little clean ups and now use it more than the full featured vacuum we have. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum for hard to reach areas! I have this vacuum for nearly a week now and I have no regrets purchasing it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing vacuum. Works great. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pet Friendly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter moved into just a small apartment at college. We purchased this for her and it's just what she needs to keep things clean. She also has a cat and this works perfectly on cat hair

    I would recommend this to a friend