Customer Ratings & Reviews
- Model:
- IX141
- |
- SKU:
- 6359269
Customer reviews
Rating 4.4 out of 5 stars with 3484 reviews
(3,484 customer reviews)Rating by feature
- Cleaning Quality4.5
Rating 4.5 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Pet Cordless Stick Vacuum with XL Dust Cup as easy to use, lightweight, and powerful, with impressive suction and good battery life. Many are happy with its overall performance and appreciate that it is cordless and has a low noise level. However, some customers have noted that it can struggle with deep carpet, and a few feel it is overpriced or that it should have the ability to stand upright on its own.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Sad battery life
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very disappointed in this vacuum. The batter dies under 45 mins after being fully charged. I’m so sad and frustrated with this purchase.
No, I would not recommend this to a friendRated 3 out of 5 stars
Noice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does its job, nothing too great , battery could last longer
I would recommend this to a friendRated 2 out of 5 stars
Low suction
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has sheet of plastic to help pick up when rolling forward but when rolling backwards the sheet drags the dirt back. Therefore, to pick up efficiency it would have to be head on, no in a sweeping motion.
No, I would not recommend this to a friendRated 2 out of 5 stars
needs longer life battery
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this vacuum for 2 years now. It cleans my tile floors well. However, the battery is not holding good charges anymore. I did purchase a 5yr extended warranty.
I would recommend this to a friendRated 3 out of 5 stars
Not enough power
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just not enough power to pick up debris with every accessory.
No, I would not recommend this to a friendRated 2 out of 5 stars
Na
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I buy this vaccum over and over with the protection plan, it sucjs stops working and picking up
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your Shark - Pet Cordless Stick Vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
Kind regards,
Shark Clean
Rated 2 out of 5 stars
Sub par power
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dies entirely too fast; I’ve got a one bedroom apartment with hardwood floor and yet it still dies before I get to the whole space
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't recommend.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device got clogged too many times. I don't recommend it but then again it's probably good for a person with one dog
No, I would not recommend this to a friendRated 1 out of 5 stars
do not buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product sucks, and not the way a vacuum should. if you only vacuum once a year, you might get a few years of use from this vacuum. i bought it on sale for $100 off and i still feel like i got scammed.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Josh,
Thanks for sharing your review.
We're sorry to know that your Shark Stick Vacuum does not work as it should and you do not feel happy with its performance. We understand how disappointing this can be. Please reach out to our team by phone at 1-855-427-5127; we'd be happy to look into this for you.
Kind regards,
Shark Clean
Rated 2 out of 5 stars
No juice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great concept, but not enough suction power and doesn’t have enough flexibility to get under bed like the dyson does. Definitely not suited for multiple pet household - brush was completely wrapped in pet hair after first use - not self cleaning. I returned this item.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Thank you for your review. We are very sorry to hear that this vacuum did not work as expected. We hope that you decide to try Shark again in the future. If you have any questions, our product specialists are available at 877-581-7375, Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.
Rated 1 out of 5 stars
Not charging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brand new and does not charge. Very difficult to get Best Buy support or information for product through Shark, long wait times
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Stacy,
Thank you for sharing your experience with the Shark Pet Cordless Stick Vacuum. We're sorry to hear that your new unit isn’t charging and that getting timely support has been difficult—that’s certainly not the experience we want for our customers.
We’d like to help resolve this for you as quickly as possible. Please contact our Customer Service team directly at 1-855-427-5127, and we’ll do our best to assist with troubleshooting or explore a replacement if needed. We appreciate your patience and the opportunity to make this right.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Not a pet friendly vacuum!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a pet vacuum, it is a very poor design. I have 2 labs and the hair gets caught in the wheels constantly. There is a felt lining on the vacuum that drags the hair around the floor. The suction isn’t the greatest. If you only use the vacuum for dust or small area, you might be ok. But it’s definitely not made for pet hair.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark Pet Cordless Vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 2 out of 5 stars
No, in a big way…
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum connoisseur… this missed the mark on so many levels. Too big, too heavy, and had to return,
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Jonathon,
We're sorry to hear that you weren't loving your Shark vacuum and ended up returning it. Please know that your feedback has been taken on board and we hope that you choose Shark in the future.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Barely any suction
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was rated highly so I felt comfortable in purchasing. Being elderly it is easy to handle and maintain. However there is a lack of suction. After i use this vacuum i drag my swifter out to finish the job. I've never been so disappointed.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
Based on the suction power you’ve described, it sounds like there’s a chance the IX141 vacuum may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
Kind regards,
Shark Clean
Rated 2 out of 5 stars
Not recommended
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Suction was so bad, too bad I can’t return it anymore. I bought Dyson instead.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
Based on the suction power you’ve described, it sounds like there’s a chance the vacuum may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Did not work for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return. Would not work on simple throw rugs. Red light kept coming on saying brush was clogged and nothing was on it. Very cheap made product
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi dear customer,
Thank you for taking the time to share your feedback on the Shark Pet Cordless Stick Vacuum. We're sorry to hear that the vacuum didn’t perform as expected on throw rugs and that the brushroll error persisted despite there being no visible blockage. We understand how frustrating it is when a product doesn’t deliver reliable performance, especially when it leads to a return.
Your feedback is important and will be shared with our product team for review. If you’d like assistance selecting a model that’s better suited for your home or floor types, we’d be happy to help—just give us a call at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 2 out of 5 stars
Thumbs down
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be a good review if it was strong enough to pick up hair and dirt. Suction is reallly weak. I feel like i wasted my money. It was too late to return it by the time i tried to.
No, I would not recommend this to a friendRated 2 out of 5 stars
Only for quick pickups
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Weak power, short battery life. Carpet beater bar clogs easily and dies. Not suitable for multi room space.
No, I would not recommend this to a friendRated 4 out of 5 stars
Top-heavy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a good job with pet hair. It is a bit top-heavy. It’s the design. Gets heavy if you’re doing a lot of pick up, but for quick jobs, it’s good.
I would recommend this to a friendRated 2 out of 5 stars
Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Vacuum is good for office or small task. The battery dies very fast not Matter how long I charge it.. not worth it..
No, I would not recommend this to a friend