Customer Ratings & Reviews

Vacuum simply doesn’t have the power to do the job. Switching back to Dyson.

Poor quality , no longer working after using it for 1 month

Clogs all the time from just dog hair, doesn’t hold much in the canister. Constantly taking it apart to clear

Not good at allllll the worse vacuum I’ve ever bought I wish I can return it but it’s to late it’s standing in the closet for no reason

Works well, just not much power. Wouldnt but again.

We took it back didnt work good felt bad but it was not working

Poor suction, wish i could return it. Would NOT buy again.

Honestly, the worst vacuum ever. It did not have good suction or pick up anything after the first two months. I recommend either spending your money on a Dyson or buying a Bissell for the same price

I don’t know how this can be labeled a pet vacuum. All it did was move the cat hair around my hardwood floors. And it has no power over rugged areas. A complete disappointment. Yes, fully charged and new filters.

Great cordless option. Good value! Satisfied with all my shark purchases thus far.

I used the vacuum for 6 days . It worked well until it quit and the battery would no longer charge. Lights flashing indicated that the vacuum needed service. It was returned to store and replaced with a new one.Will see if new one works better.

Having owned a stick vac from a major competing brand for several years, I cannot say how delightfully impressed I was by the performance of the IX141. Its build quality and overall performance sucked my expectations up! Design/Build – The IX141 is well built. It’s not too heavy, and the accessories seem like they will last the test of time. Plus its overall design is pretty attractive with its blue and gray color. Accessories – There is an “on-floor” cleaning head, which is the long stick and cleaning head for cleaning floors. It’s not too wide so that it can fit in tight spaces. My favorite feature of this accessory is the headlamp like you would find on a traditional upright. The “above-floor” cleaning head is a small attachment that works on upholstery (like sofas and chairs) and small spaces. The “in-car” accessory is not really for cars, but perfect for reaching into tight spaces like corners and crannies. Performance – Two things to report on this. First off, the vac isn’t very loud compared to my older stick vac from another brand. I didn’t have high hopes, but I was proven wrong. The dust bin picked up a lot of debris from my carpet and hard floors in just a few minutes. What I liked most was the “on-floor” accessory seemed to have fluffed my rugs way more than my old stick vac. I think this helped pick up more dust and debris. So this is an absolute win in my book. Secondly, the battery life seemed to last long enough to clean up my 874-square-foot home in about 25 minutes. It’s rated at 40 minutes, and I suppose it’s possible, but I kept squeezing the boost mode trigger for increased power. So keep that in mind for your cleaning tasks. Regardless, I think the battery power was adequate and will suffice. If you have a large home, you will need to break up your cleaning tasks into smaller chunks or opt for a traditional vacuum. Gripes – While the vac provides great value, there are some annoyances I have with it. Firstly, the power toggle is a toggle. You have Off, Hard Floors, and Carpet Floors. There’s also a trigger for its boost power. I like the feature of my older stick vac from a competing brand where you pull the toggle to turn it on, with an optional boost mode. Also, I really wish this came with a wall-mount accessory. It’s a missed opportunity in my book. Overall, the IX141 blew away my expectations. It’s a great stick vac, and I’m sure you will not be disappointed.

Wouldn't recommended this vacumm with those that have pets. Doesn't pick the hair up very well. And i do not like that there is not much suction, unless you you the power botton. I qould jave thought it would have been regular suction and then added suction. Its not.

Unfortunately did not work. I was excited to use it in my new home but when I started it the suction piece wasn't functioning.

So this works great for a few minutes. Battery dies too quick. I wish the battery was removeable to allow swapping but its builtin. Also it charges too slow.

Doesn’t work very well. It doesn’t pick up hair and even dust. It had to be cleaned every day.

Decent, but the battery life per use is incredibly low.

Works great in hard wood and the light on the front works really well. Would recommend it!

Bad for seniors. Hand held is very long and heavy. I tried to return after 17 days and was told my return window ended at two weeks. My son order this for me and was out of town working hurricane so I had it for nearly 18 days. By somewhere else that offers decent returns. Will never buy from Best Buy

I used to love shark but the last two new vacuums I have bought have been terrible. It did great with pet hair but that’s literally all it wants to pick up. From day one it never pick up anything but pet hair and micro size speaks of dirt.