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Customer Ratings & Reviews

$179.99
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The comparable value is $299.99

Customer reviews

Rating 4.4 out of 5 stars with 3484 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.5 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers regard the Pet Cordless Stick Vacuum with XL Dust Cup as easy to use, lightweight, and powerful, with impressive suction and good battery life. Many are happy with its overall performance and appreciate that it is cordless and has a low noise level. However, some customers have noted that it can struggle with deep carpet, and a few feel it is overpriced or that it should have the ability to stand upright on its own.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 3,484 reviews
  • Rated 1 out of 5 stars

    Disappointed.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this vacuum a little less than a year ago. At first it was great! But now, no matter how long I charge it, it only last 10 minutes MAX, before it just dies. Worst investment I've ever made.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I’m very disappointed with this vacuum!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this shark rocket cordless pet stick vacuum and it’s nothing like I thought it would be. It doesn’t pick up everything it clogs really fast and hair gets clogged in the brush the first time we used it. What I’d really like to know is how do I return it.?

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    NOT GOOD

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok, but clogs up VERY easily. Also battery life is horrible. Save the pain and but a regular vacuum.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor battery, poor cleaning job

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it a few months, it will no longer hold a charge. Shuts off as soon as I turn it on and now it is past return window. Doesnt vaccum well at all- especially with animals. Don’t recommend unless u have a tiny place for small cleanup. Could never even get my 700 sq foot cleaned in one sweep cause it would die.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth $200. This is a $50 vacuum at most. $50 is being generous.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for your review! We're truly sorry to hear that you're not satisfied with your Shark Pet Cordless Stick Vacuum. Your input is important to us, and we will definitely relay your comments to the right teams for future product development. If you require any support with your vacuum, please reach out to our team at 1-855-427-5127.

      Kind regards,
      Shark Clean

  • Rated 1 out of 5 stars

    The charge does not last long at all.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charge does not last long at all. I have had this vacuum less than a year. The charge does not last long at all right now it’s lasting maybe a minute. I’m very disappointed.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your vacuum. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you. Kind regards, Ninja Kitchen

  • Rated 1 out of 5 stars

    Ripped off

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum lost its suction 20 days after purchase...tried to return it and was told I had 15 days to return it....so I'm out of $225. Very disappointed and will never purchase a Shark product and any appliances from Best Buy again

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Every Penny!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum! We have a dog who sheds, and this is a life saver!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    2 uses, broken

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 uses red light comes on and the floor nozzle doesn't spin. Nothing in troubleshooting how to fix this, reddit seems to think there is no fix.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you’re having trouble with the brushroll not spinning on your stick vacuum. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    Somewhat disappointing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after a year. The first year it was great.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Shark vaccume

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for the first few months. The batterery wont stay charged

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery died after 6 months. Not worth it.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This started off as a great vacuum. Well, that lasted a grand total of 6 months. Slowly the battery started fading, and now, 8 months after purchase, the battery dies after 2 minutes of vacuuming. Complete waste of money.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Only lasted a year!!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always cleaned and mainatined and starting to overheat! What a waste!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this vacuum. I literally have never had a worse experience. After the first use she stopped sucking things up and just kicks things around. I have taken it apart repeatedly and can find no reason as to why the suction is so bad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Purchaser

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job well. No complaints. Good for light project

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    no power

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not work!! doesn't have any power of suction and just blows the dust around. my hand help dust buster has more power. absolutely terrible.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just no...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible suction. Terrible on carpet. Battery drains super fast. We were just SO super disappointed with this vacuum. Returned it for the Shark vertex Ultra light power fins corded duo clean self clean brush roller in blue and LOVE that one!! Night abs day difference. Highly recommend that one!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to maneuver! Suction isn’t as powerful as I thought he would be!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Battery problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this vacuum a month ago and the battery does not last to vacuum through our very small home. I would not buy it again. Best Buy will not let us return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t even had for 1 year and stopped picking up any dirt. Do not waste your money

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello. Thank you for your time in providing feedback. We sincerely apologize that your vacuum is not working as intended. Please contact our team via phone at 1-855-427-5127, and we will gladly investigate this for you.
      Kind regards,
      Shark Clean