Customer Ratings & Reviews

If u have animals and hard wood floors this is the perfect vacuum for you.

Really good vacuum, I would recommend over some dyson vacuum models.

So far, so good! Performs as expected, use mainly on hardfloor surfaces.

Awesome product for a pet-friendly home. Bought on sale, so great value

Wife loves so she leaves me alone so I love it!! And the house is clean

Great investment In this vacuum it works better than I thought it would.

Good pickup power, decent battery life, easy to empty canister.

Love the mobility this offers!! Easy start up and does a great job...

Great for daily pet hair pick up on hardwood floors.

Ok vacuum but it lacks a docking station and it doesnt stand up well by itself. It needs to be leaned against a wall and no caddie for the tools. Not as light as I thought.

Lasted me years!! Definitely recommend getting a dyson!!!!

Really happy with this products performance and easy to use.

I am a firm believer of Shark vacuums, BUT this one the battery does not last long! Can't even vacuum lower floor (Living, Dining, and Kitchen).

Just ok. Suction isn’t that great. It’s adequate but returned for a Dyson v8 and that I love! I think this shark is over priced.

I bought this because I felt like splurging and cutting out the cord dragging routine I have every night with my Shark upright. BIG MISTAKE. They don't tell you until you buy the thing and get it home and open the box that in order to get "full power" (AKA anything half-way resembling a useful vacuum cleaner) you have to pull a trigger on the thing and hold it. I know I'm not the only one out there that after 15 minutes of doing so feels like their hand and wrist is on fire. And I mean 15 minutes, not because of my personal tolerance but because if you are using this trigger (which you should if you want to accomplish anything) the thing will just up and die at about the 15 minute mark. 40 minutes of run time? Ha! Not on that mode. 40 minutes might be possible if you don't hod the trigger, but your vacuuming will be as effective as you taking a dust rag to your carpet. The bin is way too small. As someone who vacuums every day, i shouldn't have to empty a canister after each room, but I did with this thing. That's annoying. This thing may be half the cost of a Dyson, but its also half as good. There is no reason whatsoever to buy this over any of Shark's standard uprights. This thing is just like lighting your money on fire and watching it burn with sadness and regret.

The Shark Rocket Pet Pro is an impressive device! I was skeptical of a two in one, upright and handheld, vacuum that's battery powered. On top of that, the claim that hair wouldn't get tangled in the roller seemed unlikely. Based on my use so far, it does everything it's supposed to and does so well! Upright Use I didn't think the upright would have enough power to clean thick carpet but it does. It actually is much easier to push on our thick carpet than our old upright. Not only is it easier to push but it somehow managed to pull more dirt out than our old vacuum! We didn't think it was that dirty because we keep it pretty clean and vacuum it periodically. With the Shark Rocket Pet Pro we pulled more dirt out with every pass! My guess is that while the old upright was corded and probably much more powerful, it was so heavy it would press the thick carpet down trapping dirt underneath it. The Shark, being much lighter, didn't trap so much dirt underneath and was able to vacuum more out. I don't really know but for whatever the reason, my wife was very impressed and so was I. I thought it would only work as a quick and easy supplement to our more powerful upright. It's turned out it may be able to replace it all together for us. Possibly the only negative, if you want to call it that, of this vacuum is that it doesn't free stand in an upright position like most upright vacuums would. It's so small though and for us it wasn't hard to find a place in a closet that it could lean against a wall. It's not a problem and worth it for the light weight of the whole thing. The Roller I had to mention two things about the design of the roller. First, it really doesn't collect hairs. At least not so far. Second, I wonder if the solid rubber fins are part of what gives it just a little more power than what you would expect. Bristles in a conventional vacuum roller would let air through the bristles, spreading out the air flow more. The sold fins probably keep the air flow more concentrated, stronger where it needs to be. It will be interesting to see how the fins hold up over time but right now, it seems like a great design that not only works but I think probably improves the suction power over a roller with bristles. Handheld Use I love the handheld! It has plenty of power for a handheld. I've used it for vacuuming out our car and minivan. One thing that sets this apart from other handheld vacs is the long neck extension from the upright! It made doing the back of the minivan much easier. Standing outside I could easily vacuum the pit in the back that the back seats fold down into. It made it easier to get the rest of the back too without giving me a soar back! Using it without the long neck on worked better for the front of the car and reaching under seats and things. I found it to be very versatile and functional! There were a few times using it in the cars that I felt the top part with the canister and motor were a little too large to get the vacuum everywhere I wanted to but I was always able to maneuver the vacuum or move the seats a little more. I say this to be clear that it's not as small as some handheld only vacuums but it works as well or better than ones I've used and it does the job in the car while also working as an upright in the home. Attachments There are just 2.5 attachments; the thin nozzle, the wide end, and a brush that attaches to the wide end. They seemed to cover what I've needed so far. They're very easy to attach and it's easy to tell when pieces are attached correctly. They also stay on well. They're not just held on by friction and jamming them in. It's a simple and easy button/rocker mechanism that gives a good fit every time with no surprise disconnects. The long neck of the upright is really an attachment too as it works well to give the handheld a long reach, so I guess you could say it had 3.5 attachments. General Use We had a beach day this week so the Shark got to do some sand clean up as well as cleaning two cars that needed a good vacuuming. It took about 1 full charge for each car - one of which was a minivan. The car was probably dirtier. I was very pleased the the results in each! It had enough power and it was nice to have the Boost option for extra power here and there when needed! The boost makes a very noticeable difference, in the sound of the motor and giving stronger suction. Also, as an upright or a handheld it's great to have it cordless. Battery It's very easy to attach and detach. It takes 3 hours for a full charge according to the manual. I mentioned a little about the battery life above. You can vacuum a lot with it on a charge. They say 40 minutes and that sounds about right. It will depend how much you use the boost and if you use the upright/roller. I checked and don't see extra batteries for sale. I'm sure they will be soon. Initially we were thinking we would want one but based on the use we have had it may be fine just with the one it came with. The Shark Rocket Pet Pro has turned out to be a great vacuum cleaner for us. It will be interesting to see how often, if ever, we go back to using our large, clunky, and wired upright.

The wrong vacuum was sent. So I am stuck with a different color that bends to go under things. Feels very cheap!!

Needs a second battery. Extra batteries not available right now from Shark.

I was really excited to receive this vacuum based on all of the research. However, right out of the box and brushroller didn't move. The only troubleshoot for the problem was to check it for clogs. Since I literally used it for two minutes, I was sure that this was not the issue, but I went through the steps to no avail. Next, I called the customer service number for Shark. It didn't take long to speak with somebody, and naturally he made me go through the same steps. When he realized that the roller was indeed faulty, he tells me that it needs to be replaced, and it is NOT covered by warranty. WHAT?!?! I am returning this vacuum to Best Buy and replacing it with a Dyson. Yes, they are more expensive, and Consumer Reports is not high on their reliability, but certainly they honor the warranty (I hope!).

Broke within 5 min. The brush roll seized and would not move after 5 minutes of vacuuming. Called customer service after trying all the trouble shooting and they said the roller needs to be replaced and it is NOT covered under warranty... So a brand new vacuum that clearly is defective is NOT covered? Yeah, I've lost all confidence in Shark products and will never buy a Shark products again. Luckily it broke in time for me to return it... Still a ridiculous response from Shark if we're being honest.