Customer Ratings & Reviews
- Model:
- IP3251
- |
- SKU:
- 6599390
Customer reviews
Rating 4.6 out of 5 stars with 506 reviews
(506 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the PowerDetect Clean & Empty Cordless Stick Vacuum for its strong suction power, good battery life, and ease of use. Many appreciate its lightweight design and the convenience of the auto-empty feature. However, some customers have noted the vacuum can be loud and a bit bulky, and a few feel the price is too high.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Suction power
Rated 5 out of 5 stars
GREAT!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is very powerful, and worth every single penny.
I would recommend this to a friend Rated 3 out of 5 stars
Shark vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not bad could use a few upgrades! Wish has a little longer battery life!
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Isaac,
Thank you for taking the time to share your feedback with us. We understand how important battery life and overall performance are when using your robot vacuum, and we appreciate you letting us know where improvements can be made. Insights like yours help us continue to refine our products, and we’ll be sure to pass this along to our development team for future enhancements. If you ever need assistance with your unit or want help getting the best performance possible, please feel free to give us a call at 1‑888‑228‑5531, where one of our robot product specialists will be more than happy to assist you. We're available Monday–Friday: 9 a.m.–9 p.m. ET, and Saturday: 9 a.m.–6 p.m. ET.
Kind regards,
Shark Home
- Pros mentioned:Suction power
Rated 4 out of 5 stars
Carpeted homes beware
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but not great. Works well on my tile floors but struggled on carpet areas
I would recommend this to a friend Rated 1 out of 5 stars
The worst vacuum in the history of mankind.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in lieu of purchasing another Dyson, as I wanted something cordless. I have dogs, and I have to vacuum every day to keep my house clean. I thought that the brushes on this would also help with dust, and since it was a bit cheaper than the Dyson it seemed like a win/win. I've been using this daily for about three months now, and every time I use it, I want to take it outside and destroy it with a bat. The engineers who designed this machine must have gotten their degrees with chatGPT. If it's on tile, it automatically goes into a lower suction mode, and doesn't pick everything up. If it's on an area rug, it goes into the highest suction mode possible, and you can't even roll it over the carpet- it sticks to the carpet to the point you can't push it forward. Dog hair and dirt will build up around the first roller, every time, and has to be cleaned out. If I use it on regular carpet, it overheats. I still have to bring out my old Dyson animal twice a week to pick up whatever this awful vacuum leaves behind, and the entire purpose was to avoid that. My Dyson is to heavy, and I have a back injury. This product has added about 30 minutes of rage to my daily routine, and I can't justify replacing it because it was $600. Avoid it at all costs.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for taking the time to share this detailed feedback with us. We’re truly sorry to hear about the experience you’ve had, especially given how important a reliable, easy‑to‑use vacuum is when you’re cleaning daily with pets and managing a back injury. We understand how frustrating this process must be, and it’s absolutely not the experience we want for any of our customers. We’d really appreciate the opportunity to make this right. For further assistance, please contact our Shark Customer Support team at 1‑855‑427‑5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. One of our agents will be happy to look into this further and work toward a solution.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Great vacuum!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this vacuum. The auto-empty system minimizes your exposure to dirt and dust.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Shark
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greats++++++++++++++++++++++++++++++++++++++++++++
I would recommend this to a friend - Pros mentioned:Suction power
Rated 4 out of 5 stars
LIGHTWEIGHT AND EASY TO USE
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this is holding up pretty good. Suction is good.
I would recommend this to a friend - Pros mentioned:Battery life, Suction power, Weight
Rated 5 out of 5 stars
Very nice Clean & Empty, Cordless Stick Vacuum!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Shark - PowerDetect Clean & Empty Cordless Stick Vacuum is a very nice, powerful stick vacuum with many great features. I have tested it out and vacuumed my house several times with it. Following are my observations: - It was easy to assemble, with an easy-to-follow Quick Start Guide and instructions on the top of the box. You can also scan a QR code for instructions on the assembly and operation of the vacuum, and to register the vacuum. - It is a nice looking vacuum and base and feels like very solid construction and well made. - It took 5.5 hours for the first full charge. Instructions say it takes 6 hours for a full charge on a depleted battery. - The battery is removable, which is a nice feature if you have a very large house and wanted to have a second battery to vacuum the whole house at one time. - The instructions say it has up to a 70 minute run time, which seems about right if running on Eco mode. However, if you are running on a mode with more suction, then it doesn't last as long. I like to run it on Detect mode, where it will run for about 35 minutes on a full charge. - There are lights on the battery that indicate the amount of battery left. It is recommended to run the battery all the way down to condition the battery during the first use. - This vacuum comes with a flex hose that I really like. It works great on tight spots and under furniture. - It comes with 2 brush rollers that allow you to use it on all types of floors. The vacuum suction works in both forward and backwards directions. - It comes with both anti-Allergen and Odor Neutralizing filters. - It runs in three modes - Eco: saves battery power and has lighter suction; Detect: heavier suction and detects the amount of dirt or debris in the area you are vacuuming; Boost: increases suction for heavy work. - The default mode is the "Detect" mode. In Detect mode it gives you lighting that tells the amount of dirt detected. Dark purple - heavy amount of dirt/debris, light purple - dirt is being cleaned; white - cleaning is complete. I really like this feature and have started using the Detect mode most of the time. In areas that have less traffic, it will go to white after a pass or two, however, in heavy traffic areas it will show dark purple and it can take a few passes to get to light purple and then more to get to white. This amazes me, as I have never had a vacuum that can detect this. In the past, I've done a few passes in a heavy traffic area and to the eye, it appears the carpet is then clean. However, with the Detect mode on this vacuum, it is now apparent there is still dirt and debris in the carpet so it is very nice that it can detect this and let you know when it is finally totally clean. I now realize my carpets were not as clean as I thought after vacuuming with my previous vacuums. The level of suction on the Detect mode is very good too. - There is a moon icon on the dock that represents a quiet mode button. If you push the button to engage the quiet mode, it causes auto-emptying to not occur when you dock the vacuum. You can then turn this off when it no longer needs to be quiet and it will auto empty. - The pre and post filters are easy to clean. Just rinse with water and let them fully dry before re-installing. - The rollers are also easy to clean. You can just use a coin to loosen and remove the rollers by turning the release button on the left side of the nozzle. - I love the auto-empty feature of this cordless vacuum. It is great to be able to finish vacuuming and just dock the vacuum on the base and it goes to work emptying the vacuum into the dust bin on the base. Much better than having a small bin on the vacuum that needs to be emptied each time you use it. The Dust Bin Full indicator light comes on when it needs to be emptied. It is easy to empty by lifting up the bin on the back, then press the release button on the side to open the bottom of the bin to empty. This is a nice setup and allows you to empty it without any mess. Overall, the Shark PowerDetect Clean & Empty Cordless Stick Vacuum is very lightweight and easy to use, with a lot of great features and it has really good suction. I was shocked at how much more dirt and debris was lifted out of our carpet using the Detect mode. It also does a great job on my hard wood and tile floors, and the handheld works great on my furniture too. I highly recommend this vacuum.
I would recommend this to a friend Rated 5 out of 5 stars
Love the empty canister feature
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too heavy for me. But,absolutely love the empty canister feature
I would recommend this to a friend- Pros mentioned:Suction power
Rated 4 out of 5 stars
Recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it’s a good product specially if you have dogs
I would recommend this to a friend - Pros mentioned:Suction power
Rated 4 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good vacumm, convenient features, does as advertised.
I would recommend this to a friend - Pros mentioned:Suction power
Rated 3 out of 5 stars
Bulky and Heavy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too Bulky and Heavy for me. Was looking for a more lightweight cordless vac. It works fine, however, if you use full suction it only operates for 15 minutes maximum. Would have preferred something lighter and less expensive.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi dear customer,
Thank you for sharing your feedback on the Shark PowerDetect Cordless Stick Vacuum. We’re glad to hear it’s working well for you, but we understand that the weight and battery runtime on full suction may not have met your expectations, especially if you were looking for a more lightweight option.
Higher suction modes do use more battery power, but for longer cleaning sessions, using a lower setting may help extend runtime while still maintaining strong performance. If a lighter model would better suit your needs, we’d be happy to help recommend a different Shark vacuum.
Please feel free to reach out to us at 1-855-427-5127, and we’d be glad to assist.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Great Vacuum!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum. The only thing I would change would be the foot lever to remove the wand from the main roller system, instead of a button.
I would recommend this to a friendRated 5 out of 5 stars
Shark vac
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall decent vacuum, best part for me was it sucks the trash into the bin wnd easy to dispose.
I would recommend this to a friendRated 3 out of 5 stars
I wish
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the idea of this vacuum! Would be perfect for everyday use for me but it clogs up very easily.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Cooper, thank you so much for your review and for bringing this to our attention. We truly appreciate you sharing your experience. You mentioned that you love the idea of the vacuum and find it perfect for everyday use, but that it clogs up very easily, and we completely understand how frustrating that can be. While we’re happy to hear that the vacuum fits your daily needs, we definitely want to take a closer look at the clogging issue you described to ensure you’re getting the full performance your vacuum is designed to provide. Please reach out to our customer service team at 1‑855‑427‑5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. Your concerns have been noted, and we’ll make sure the appropriate steps are taken to get this resolved for you. Kind regards, Shark Clean
Rated 1 out of 5 stars
Not the one for me
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were due for a new vacuum cleaner and decided it was time to upgrade to one of the more expensive models with more options. This one is not it! The power detect mode is annoying and very loud when on the high suction setting. We have mainly hard surfaced floors with area rugs for accent and this does not do well on the rugs. While trying to use the attachments it would act like it was overheating and shut itself down after about 10 seconds. The one function that I did like was the auto-empty system, as it was very convenient. Returned it to the store and went back to the more economical and more basic design.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Derek, thank you for sharing your experience. We’re sorry to hear this Power Detect vacuum didn’t meet your expectations, especially with the loud suction changes, difficulty on area rugs, and the unit shutting off when using attachments. That definitely isn’t the performance we want for our customers. We’re glad the auto‑empty feature worked well for you, though. We appreciate you giving it a try, and if you ever need help choosing a model better suited for mixed floors and quieter operation, we’re here to help anytime. Feel free to contact our customer support team at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET). Kind Regards, Shark Clean
Rated 5 out of 5 stars
Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product and I use it every single day ….
I would recommend this to a friendRated 5 out of 5 stars
Great vacuum!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned this vacuum for about three months now and it has been great. I'm amazed at what it sucks up when it seems like our house is pretty clean already!
I would recommend this to a friendRated 5 out of 5 stars
Cordless Vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Takes a while to understand all the settings, but once I did it’s easy-peasy. Very versatile
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beats a regular vacuum and not as expensive as dison
I would recommend this to a friend


















