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Customer Ratings & Reviews

$549.99

Customer reviews

Rating 4.6 out of 5 stars with 508 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers recognize the PowerDetect Clean & Empty Cordless Stick Vacuum for its strong suction power, good battery life, and ease of use. Many appreciate its lightweight design and the convenience of the auto-empty feature. However, some customers have noted the vacuum can be loud and a bit bulky, and a few feel the price is too high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-508 of 508 reviews
  • Pros mentioned:
    Overall performance
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Handy

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, I am a huge fan of all things Shark/Ninja, and this review will show I Have owned multiple blenders, robot vacuums, carpet cleaners and regular vacuums. Every product is innovative, reliable, but most of all, affordable The box that this cordless vacuum comes in did an excellent job protecting the product on the way to a home delivery Unboxing was uneventful, with the packing material coming apart without damaging the product There is a quick start guide, but in reality, it was lacking. Most of it was intuitive, but I did have to use the QR code and my phone to find out what and where one part went. It was not integral, but it finished the set-up The vacuum is exactly what you would expect from Shark/Ninja. It pulled dirt from bare floor through shag carpeting effortlessly. The vacuum knew what it was on, and the level of dirt, and adjusted accordingly The one feature that sold me on it when I purchased it, and continues now that we use it, is the automatic bin collector. It evacuates the dirt from the vacuum without any trash "mishaps" or getting your hands dirty The only warning is that when you first plug it in, it will do a quick evacuation from the empty chamber which may startle you. No worries, it shuts off in a few seconds Overall another innovative home appliance from Shark

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Better than Dyson

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a Dyson person until I bought this baby! It out weighs Dyson by miles, even by the price!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction power

    Rated 5 out of 5 stars

    Shark vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power is amazing and the ease of use is good I would recommend this vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A1 Assistant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An employee named Monte was incredibly helpful and guided me in making a decision about which vacuum cleaner to purchase when I was considering a few options.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Fantastic, Powerful Cordless Vac

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum! Very easy to maneuver and it really sucks up the dirt. I actually enjoy vacuuming with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vaccum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its made cleaning fun and a breeze here and for 3 people with seasonal bug sad that means alot

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this vacuum. It’s unreliable and breaks every time I use it. It doesn’t handle pet hair at all like it said. I would return it but the dog destroyed the box. Most expensive waste of money ever. I like everything else I’ve gotten at Best Buy but there is nothing good about this vacuum.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Shelly,

      Thank you for taking the time to leave a review.

      We're so sorry to hear that you're not happy with your Shark PowerDetect's overall performance. While we will absolutely share your feedback with the relevant teams for consideration on future products, we would like to make sure your vacuum is working as it should. Please don't hesitate to reach out to our team by phone at 1-855-427-5127, so we can take a look further.

      Kind regards,
      Shark Clean

  • Rated 1 out of 5 stars

    Something must be wrong with mine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to like this vaccuum but it doesn't do a good job at all. It doesn't suck up small crumbs, it's horrible on rugs, and the battery doesn’t last long enough. I see all these great reviews so I'm starting to wonder if something is wrong with the one I have.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Matthew,

      Thank you for sharing your experience with the Shark PowerDetect Cordless Stick Vacuum. We’re sorry to hear that it’s not performing as expected, especially when it comes to suction, rug performance, and battery life.

      Since you’re noticing a difference compared to other reviews, there may be some troubleshooting steps that could help. Ensuring the filters are clean, the brushroll is free of debris, and the vacuum is fully charged before use can all impact performance. If the vacuum still isn’t picking up small crumbs effectively, we’d love to assist in diagnosing whether something might be wrong with your unit.

      Please reach out to our support team at 1-855-427-5127, and we’d be happy to help. We appreciate your feedback and the opportunity to improve your experience.

      Kind regards,
      Shark Clean