Customer Ratings & Reviews
- Model:
- IP3251
- SKU:
- 6599390
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the product's amazing suction power, great battery life, and overall strong performance, along with its ease of use and lightweight design. The convenient auto-empty feature and dirt detection capabilities are also frequently praised. However, some customers note that the device can be extremely loud, especially during the auto-empty process. Additionally, a few users find it a bit bulky to store and report occasional overheating when used on regular carpet.
This summary was generated by AI based on customer reviews.
Good vaccum
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that there is a light and can easily go under spaces
I would recommend this to a friendGreat Vacuum!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum. The only thing I would change would be the foot lever to remove the wand from the main roller system, instead of a button.
I would recommend this to a friendGreat vacuum!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this vacuum. The auto-empty system minimizes your exposure to dirt and dust.
I would recommend this to a friendGreat vacuum!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned this vacuum for about three months now and it has been great. I'm amazed at what it sucks up when it seems like our house is pretty clean already!
I would recommend this to a friend
Does not do well with carpet
|Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 3 different rugs. Different types of carpet and it doest work on any of them. It also cogs easy on the roller. Bare floors it is good but still doesn't pick up everything. I bought it and didnt get to use it before the return date. Very expensive mistake on my part. I don't recomend even with bare floors. There are cheaper ones that work just as good or better.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Jazzlynn, thank you for sharing your feedback. We’re disappointed to hear that the vacuum didn’t perform well across your different rugs and carpets, and that roller clogs and incomplete pickup affected your experience even on bare floors. We understand how frustrating that is, especially when the return window had already passed, and this isn’t the experience we want for you. If you’d like product support or help finding a unit better suited to your flooring needs, please contact our customer service team at 1‑855‑427‑5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET. Your concerns have been noted, and we’d appreciate the opportunity to review your options and work toward a resolution. Kind regards, Shark Home
Good but not great with long haired dog.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works good, the only issue is it does not work well with dog fur that is long. We have a Australian Shepherd and the front of the vacuum head gets fur stuck in the guard near the rollers.
I would recommend this to a friendShark vac
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall decent vacuum, best part for me was it sucks the trash into the bin wnd easy to dispose.
I would recommend this to a friendLove the empty canister feature
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too heavy for me. But,absolutely love the empty canister feature
I would recommend this to a friendCordless Vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Takes a while to understand all the settings, but once I did it’s easy-peasy. Very versatile
I would recommend this to a friendOkay Vacuum
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum when it works. I wouldn’t recommend for covering a large space as the battery doesn’t last long. Gets clogged often, doesn’t handle pet hair well. Would recommend if you don’t have pets or kids. Casual vacuum NOT heavy duty.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for sharing your feedback. We appreciate your honest review and understand how important battery life and performance are, especially in homes with pets or kids. Your comments about clogging and pet hair handling are valuable to us as we work to improve our products. We will absolutely share the feedback you’ve provided with the relevant teams for consideration on future products.
Kind regards,
Shark Clean
Convenient good vacuum but broke
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good cordless stick vacuum. The auto-empty is super convenient. Only issue we had is that the soft roller broke and we had to buy a replacement which was about $50
I would recommend this to a friendWorth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was time for an upgrade from the vacuum I was using for the last 7 years and I’m glad I made the necessary upgrade. Works fantastic and the self emptying feature is top notch.
I would recommend this to a friendMV Buddy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum works well. It took a minute to get the charging correct. The contacts are sensitive to perfect positioning
I would recommend this to a friendVacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product and I use it every single day ….
I would recommend this to a friendGreat buy!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!! Works great and easy to maneuver. Docking station ensures it's always charged and empty ready to go.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beats a regular vacuum and not as expensive as dison
I would recommend this to a friendGreat Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum has diferent speeds for different types of floors like carpet, tile, etc. So that makes cleaning easier.
I would recommend this to a friendNot worth the price. Get a normal vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very expensive vacuum with a lot of bells and whistles that aren’t really necessary. I haven’t seen it do anything out of the ordinary. Definitely not worth the price or hype.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there, thank you for your review and for sharing your honest feedback with us. We’re truly sorry to hear that the vacuum hasn’t lived up to your expectations. We understand how disappointing it can feel when a product, especially one with a higher price tag and many features, doesn’t deliver the value or performance you were hoping for. Your comment about the vacuum having “a lot of bells and whistles” without showing anything extraordinary is important for us to hear. Feedback like this never goes unnoticed. It helps us better understand where we can improve and how we can continue to design products that provide real, meaningful benefits to our customers.
We genuinely appreciate you taking the time to let us know about your experience, and we would love the opportunity to learn more and make this right for you. Please feel free to reach out to us directly so we can assist you further. Kind regards, Shark Clean
Overall good not great!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great wireless vacuum. Only complaint i would have is... When vacuuming on carpets or rug.. when you start to turn the vacuum, the wheels drag instead of roll so makes it hard until you straighten out.
I would recommend this to a friendPhenomenal vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal vacuum. Shark detect works very well. Light on the front helps greatly.
I would recommend this to a friend