Customer Ratings & Reviews
- Model:
- IP3251
- |
- SKU:
- 6599390
Customer reviews
Rating 4.6 out of 5 stars with 585 reviews
(585 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the product's amazing suction power, great battery life, and overall strong performance, along with its ease of use and lightweight design. The convenient auto-empty feature and dirt detection capabilities are also frequently praised. However, some customers note that the device can be extremely loud, especially during the auto-empty process. Additionally, a few users find it a bit bulky to store and report occasional overheating when used on regular carpet.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
A1 Assistant
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.An employee named Monte was incredibly helpful and guided me in making a decision about which vacuum cleaner to purchase when I was considering a few options.
I would recommend this to a friend- Pros mentioned:Suction power
Rated 5 out of 5 stars
Fantastic, Powerful Cordless Vac
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vacuum! Very easy to maneuver and it really sucks up the dirt. I actually enjoy vacuuming with it.
I would recommend this to a friend Rated 5 out of 5 stars
Great vaccum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its made cleaning fun and a breeze here and for 3 people with seasonal bug sad that means alot
I would recommend this to a friendRated 1 out of 5 stars
Worst vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this vacuum. It’s unreliable and breaks every time I use it. It doesn’t handle pet hair at all like it said. I would return it but the dog destroyed the box. Most expensive waste of money ever. I like everything else I’ve gotten at Best Buy but there is nothing good about this vacuum.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Shelly,
Thank you for taking the time to leave a review.
We're so sorry to hear that you're not happy with your Shark PowerDetect's overall performance. While we will absolutely share your feedback with the relevant teams for consideration on future products, we would like to make sure your vacuum is working as it should. Please don't hesitate to reach out to our team by phone at 1-855-427-5127, so we can take a look further.
Kind regards,
Shark Clean
Rated 1 out of 5 stars
Something must be wrong with mine
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like this vaccuum but it doesn't do a good job at all. It doesn't suck up small crumbs, it's horrible on rugs, and the battery doesn’t last long enough. I see all these great reviews so I'm starting to wonder if something is wrong with the one I have.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Matthew,
Thank you for sharing your experience with the Shark PowerDetect Cordless Stick Vacuum. We’re sorry to hear that it’s not performing as expected, especially when it comes to suction, rug performance, and battery life.
Since you’re noticing a difference compared to other reviews, there may be some troubleshooting steps that could help. Ensuring the filters are clean, the brushroll is free of debris, and the vacuum is fully charged before use can all impact performance. If the vacuum still isn’t picking up small crumbs effectively, we’d love to assist in diagnosing whether something might be wrong with your unit.
Please reach out to our support team at 1-855-427-5127, and we’d be happy to help. We appreciate your feedback and the opportunity to improve your experience.
Kind regards,
Shark Clean


















