Customer Ratings & Reviews

I have seen and heard about robot vacuums but never really embraced the idea of an unattended device running around my house to clean my floors. This all changed when I found this extremely intelligent and efficient Shark - Detect Pro self-emptying cleaning machine. Shark really thought of everything when it comes to simplifying the use of this device. The base unit is strong and sturdy and serves as a charging station and emptying station. With this model, it takes it a step further and has an air freshener added. This is a nice feature that freshens up the room when the robot docks to empty and charge. The device is very smart and interfaces well with the mobile application. Once the device is connected to Wi-Fi, it can be controlled by the mobile application. After the robot is connected to the application, it can go out on a mapping mission to search the area that it intends to clean. The map is then drawn on the mobile application to confirm or change. Once it has been mapped out, the rooms can even be separated and safe zones can be set up to avoid. The vacuum is powerful and does a very good job cleaning the carpet. I have it scheduled to go every other night after I go to bed. It is nice waking up and finding the carpet vacuumed when I wake up in the morning. It seldom gets stuck, but I recommend clearing the floor as a matter of good practice before letting it run. It does have a brush roller that will suck up everything in its path. I am beyond pleased with this offering by Shark and I plan to purchase another one for my upstairs flooring.

- Unboxing and setup were fairly straightforward and easy. It would have been good if the power cord was longer. - Mapping function was methodic & fairly fast. It did a good job to map the floor going into bedrooms, bathrooms, walk-in closets, and it even went to the edge of the stairs without falling off! - Cleaning in 'Normal' mode did a good job picking up dust/lint and human hair. It did well across plush carpet, ceramic tile, and bathroom rugs. It maneuvered around furniture, objects and doors while bumping into a couple of spots, like dresser corners and doors. It did miss cleaning a few areas, corners & edges by walls, floor vents and sides of toilets. It was able to clean underneath beds but couldn't go underneath nightstands and dressers because of the laser vision Shark puck. It did get stuck twice. One time it tried to go in between a desk and bed but after spinning and trying several times lasting about 45 seconds, it gave up and turned around. It also got stuck under a bed when it couldn't free itself from an ironing board drawstring jammed in the roller. It made an announcement for help, and I had to free the drawstring from the roller. It resumed the cleaning after I hit the 'Clean' button. - Docking and self-empty station is nice aesthetically and compact. It's easy to empty the canister which doesn't require a bag. This will save money, but it can negatively affect people with allergies, or those who are sensitive to dust/lint. One time the unit did have difficulty redocking after a cleaning. After 3 or 4 failed attempts, I decided to just pick it up and place it on the dock. - Software could use improvements. It can map only 1 floor. It has limited pre-labels for rooms and doesn't allow entering free text. For example, it would be nice to enter "Barbie's room" and "Ken's room" to label bedrooms, and 'Closet' for closets. Setting up a cleaning schedule will always clean all rooms, but it would be very useful if it allowed cleaning individual rooms on different days. It isn't obvious, but you can zoom in/out the map to resize, reshape and merge areas to get various room layouts and sizes. For example, it took some trial and error to separate out our 'L' shaped bathroom and the two adjacent bedrooms. It required separating out the three rooms by zooming in/out, creating several rooms using several vertical rectangles, horizontal rectangles, then combining a subset of them to create the three different rooms. It would also be nice if the map showed different the types of flooring - carpet, tile, rugs.

Shark builds good products, but I was wary as another company seems to have cornered the market on robot ivacuums. This is to replace said former vacuum of which did a mostly excellent job. First, if you have pets, this is a godsend! Does an excellent job of picking up pet hair, even golden retriever hair without clogging up. While hair does stick to the rollers a little, it's much better than other vacuums. This means less cleaning and cutting away stuck hair. Very impressive. The self cleaning feature is a mixed bag with pros and cons. The pros are you having to empty your robot less. The con, you may not always know if your robot is full/clogged should the self empty feature fail. All in all it beats manually vacuuming. Suction and cleaning ability is excellent. It's quieter than other vacuums in this category. The shark app is intuitive and easy to use. Makes set up, scheduling and setting zones a breeze. Like other robots of this type, it does get "lost" or "stuck" at times, especially if you have a lot of furniture or areas with corners. Desks with office chairs and tables can be particularly confusing for the robot. This robot vacuum will definitely make cleaning easier, just don't forget to maintain it.

I just got Bruce my robot vacuum and Im loving it already, after mapping my house started cleaning and it goes under couches, beds ,is a real helper specially if you jave pets like me. I recommend this vacuum 1000%

I have used and been disappointed in various ways with several different brands of robot vacs. This shark is better in some ways but worse in others. The first good thing is that it runs well without getting stuck nearly as much. One brand in particular used to habitually get stuck in certain areas, but this one has been mostly jam-free. However, while the other ones would let you know they were stuck with a notification, this one just sat there until I happened to notice it wasn't on the base. It also seems to get around cat toys much better. I haven't had a single one get stuck in the roller or a wheel well yet. And for a self-cleaning model, the big advantage is that you don't have to buy vacuum bags for the base. It has a container you can empty like most upright or stick vacs now have. Now, for the drawbacks. While it did an excellent job of mapping the basement, you can't designate areas to be cleaned on different schedules. Oh, you can add all the rooms and areas you want to the map, but they are useless for scheduling. There is one area that needs to be cleaned everyday, but the whole floor doesn't need to be cleaned everyday. But with this "smart" vac, it's all or nothing. It also seems to ignore "no-go" areas that you create on the map. I don't want it running into the cat food dispenser everyday, but it does, whether it's in a no-go area or not. If you're not worried about the vacuum running into stuff and you need to clean everything every time it runs, then this could be the vacuum for you. Otherwise, you might want to look for something smarter.

The Shark Detect Pro Self-Emptying Robot Vacuum is a great robot vacuum and one that I would recommend to anyone looking for a robot vacuum. Set up is easy using Shark's app as it walks you through all the steps for getting the Shark vacuum connected to your home network as well as running your first mapping run. With the Shark's "LiDAR vision" the map is extremely accurate and makes the initial mapping run very quick as the vacuum doesn't actually have to go over every part of your house to make the map. The one downside that I had with this is that it actually detected my back porch through my sliding glass door and detected it as part of my house during the mapping run, this is easily fixed as you can just mark it off of the map after the run is done. Cleaning is relatively quick with my 1200 square foot apartment taking about an hour total for the whole apartment to be cleaned including carpeted and hardwood floors. The vacuum is extremely quiet while cleaning on carpet, but it can be a bit loud when cleaning on hardwood flooring. I am extremely impressed with the Shark robot vacuum and I would highly recommend this to anyone looking for a robot vacuum.

We have 2 dogs that arent exactly the most clean of animals. And aside from an accident here and there the main issue is shedding. You sometimes dont know how bad it is until you vacuum and see just how much has accumulated since the last time. Well with the Shark Pro I dont have to worry about that. It handles it all. And the Shark can handle different floor types. This is perfect because our house is about 60% carpet, 40% hard floors. And of course it does a whole lot more than just pet hair. Dust and allergens are also picked up. And that alone saves money. Not having to go out and buy allergy meds every makes it worth it or sure. And its so automated that once you have it set up there really isnt a lot to do other than the maintenance which is very easy. Its all laid out in the easy to read and follow manual and only takes a few minutes. I cant say enough good about how much easier keeping our house clean and pet hair dealt is with this auto vacuum. Its a must for pet owners, multi floor type houses, and more. I have a lot of friends with pets that I will be recommending this too for sure!

my vacuum is amazing but I was having issues getting a price match of 150 back because it was only a few days past my 60 days

I like the vacuum, but the software app is horrible. I had mapped out my home, and created all the "rooms" -- a couple weeks later, all the "rooms" were missing, so had to re-do it all. The android app is really SLOW to load, even when navigating from one section to another, it takes a while to re-render. Also, a feature I would really like is real-time mapping -- where you can actually see the path of the vacuum in real-time. Roborock (imo) has the best app/map experience.

Very good suction for a robot vacuum, has troubles navigating the rooms at times but overall a good unit.

We bought one of these in November of 2023. Here we are April 13th and it stopped working. Got an error saying the brush roll was stuck. Removed and cleaned meticulously multiple times and we get the same error. Of course it is out of warranty so we are left holding the bag. We will buy another robot vacuum, but it won't be a Shark. Buyer beware, unless you like buying a new vacuum every 16 months.