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Customer Ratings & Reviews

$999.00

Customer reviews

Rating 4.7 out of 5 stars with 392 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.9 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 392 reviews
  • Rated 4 out of 5 stars

    David

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great other than the position of the motor controls as my hand bumps them and slows to a different speed. Sensing switch's are to easily changed with a light touch if hand slides down, which happens easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a shark for 10 years and the cord had been damaged. Replaced it with this one and not disappointed one bit. The deodorizer is a great upgrade and the portability was fantastic for cleaning out the car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thing!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this vacuum cleaner! It is amazing on so many levels and even though I vacuum multiple days per week, the amount of stuff it picks up is absurd.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Vaccum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, Shark vacuums always last me many years! I had originally purchased a Dyson after having my Shark for many years and needing to replace it, I decided to try Dyson. I was very unhappy with Dyson and glad I returned it for Shark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome vacuum cleaner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks up hair and dirt from the carpet really awesome. Makes my floors feel cleaner than they were when I used it the first time I’m happy to have it in my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a long hair German Shepherd this has been amazing cleaning up all her hair!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Packs a lot of power!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum! I didn’t realize just how dirty my carpets were until vacuuming with this Shark! It was super simple to put together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but lacking in some respects

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum! It picked sooo much dirt that my old Kenmore had been missing. A little cumbersome to dismantle and while broken apart we find the hose a little short. We would still buy it again!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    best vacuum in general

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Definitely better than the previous flagship shark vacuum. It literally picks up my carpet. I did some research before buying and everything shark claims is true. it does indeed have the strongest motor of any vacuum.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Vacuum!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Shark! I loved my previous ones but this one is by far the best. I have all hardwood floors with area rugs and the transition is amazing! No more needing to switch a button between hardwood and carpet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, better than any of the Dyson's I have owned over the years. Build quality is excellent and does not feel as heavy as one could think.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pick-ups dirt great carpet never looks and feels like new

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with this one, cost more than my last shark, I’ve had several. This one has self adjusting, doesn’t work well, when manually setting for thicker carpet , red light comes on. Have to turn off & rest myself. Where the controls are easy to bump , and switch to another setting. My opinion, stick to the one you set yourself.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi there,

      Thank you for your feedback. We’re disappointed to hear about your experience with the PowerDetect, especially since the self-adjusting feature hasn’t been working well for you and the red light comes on when you manually set it for thicker carpet. We understand how frustrating this must be, particularly when you have to power the unit off and reset it and when the controls are easy to bump and switch settings unintentionally. This isn’t our usual standard, and we’d really like the opportunity to make this right. For further assistance, please contact our Shark customer support team at 1 855 427 5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, so we can take a closer look and explore the options available to you.

      Kind Regards,
      Shark Home

  • Rated 5 out of 5 stars

    Great vacuum, a bit pricy but worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. it works great. we have 4 big dogs that bring in a lot of dirt. Even vibrates our rugs making the dirt pop up so it gets it pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great vacuum-- my second Shark. I have both cats and dogs so it gets a workout and is doing great so far. It is an upgrade from my last Shark and I'm very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good!! Picks up real good on carpet or just regular flooring!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Shark

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark cleans well, although it's a little awkward to use compared to our previous cannister vacuum. The accessories work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment made!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really enjoying my new vacuum. It has many detachable parts that allow me to get in places that I don’t always reach.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESON VACUUM

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS HAS AMAZING FEATURES. THE SELF CLEANING BRUSCH IS NICE AND I LIKE THAT IT DECTS CARPET SIZING AND ADJUSTS TO IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleaning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum cleans up the floors a lot better. Highly recommend this vacuum

    I would recommend this to a friend