Customer Ratings & Reviews
- Model:
- AZ4002
- |
- SKU:
- 12181442
Customer reviews
Rating 4.7 out of 5 stars with 392 reviews
(392 customer reviews)Rating by feature
- Cleaning Quality4.9
Rating 4.9 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
- Pros mentioned:Suction power
Rated 5 out of 5 stars
Nice upgrade
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having owned previous vacuums from this brand I had a good amount of expectations when I opted in to the review. Taking it out of the box and assembly was a snap and all the normal attachments are present. The aroma feature is nice and it seems they have upgraded it from my last vacuum. I leave it on the lowest setting and it does a good job of leaving the carpet smelling fresh. The controls are all digital so when selecting settings, it takes an extra second but never has a hiccup. The automatic sensing front height does a pretty good job of getting it right. I only had to manually switch to carpet once, but that was on pretty shaggy carpet. The cord is of the typical length which should cover most houses. The LED light does a good job of showing the dirt and dog hair in the corners of the room. Detaching the hose to get under furniture and in the tightest corners is a breeze. The suction power seems stronger, which is a welcomed plus. Floors and carpets came out looking fantastic! This is a must buy if you are in the market for a vacuum.
This review is from Shark - PowerDetect Upright Vacuum with DuoClean Detect Technology, Self-Cleaning Brushroll, and XL Dustcup - Eggplant
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Shark buyer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The absolute best vacuum out there. We have 3 total. Best buy always has excellent customer service, the insurance is well worth it. Been buying sharks for many years. Prior cleaning service owner, I've tried them all.
This review is from Shark - PowerDetect Upright Vacuum with DuoClean Detect Technology, Self-Cleaning Brushroll, and XL Dustcup - Eggplant
I would recommend this to a friend - Pros mentioned:Suction power
Rated 4 out of 5 stars
Shark Powerdetect blew me away!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll avoid the cliché’s about how much this vacuum sucks. It actually does an amazing job when it comes to cleaning up on multiple surfaces. My house has linoleum tiling as well as area rugs for my old dog. Needless to say the hair gets everywhere! This vacuum makes moving around the house to get all that hair cleaned up so much quicker and more efficient. The suction power gets deep into the rugs to get the hair and dirt that gets ground in from repeated foot traffic and the added boost helps when moving into areas where I didn’t even think were that dirty! I love the fact that it has the ability to sense when you are next to walls and it adjusts to focus on that side to get all those corners so I don’t have to go back over them with again with a different attachment. It has multiple different configurations for use from a long wand, to a short handle to a carry around mode. Making it useful in so many different situations. I’m starting to sound like a commercial. lol! The only thing I didn’t like about it was that when using it on my area rugs the suction sometimes was too much and the sensor for the variable power would get confused at the edges of the rug, and it would end up sucking up the corners of the rugs forcing me to have to pull it out. Thankfully they don’t have tassels, but if you do have area rugs with tassels be wary. Otherwise this vacuum is top notch. The only reason it’s not 5 stars is the variable suction can sometimes be a little too much on area rugs. That’s it.
This review is from Shark - PowerDetect Upright Vacuum with DuoClean Detect Technology, Self-Cleaning Brushroll, and XL Dustcup - Eggplant
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Weight
Rated 5 out of 5 stars
Brenny
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A bit heavy. However its performance is superb. I am so glad I made the choice to purchase this one. Very nice job!!
This review is from Shark - PowerDetect Upright Vacuum with DuoClean Detect Technology, Self-Cleaning Brushroll, and XL Dustcup - Eggplant
I would recommend this to a friend - Cons mentioned:Size
Rated 4 out of 5 stars
Awesome vaccum for a pet household!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Shark PowerDetect is an awesome vacuum that was able to suck up dog hair and dirt much better than my other vacuums. It just amazes me how much of my hairy friend's hair got vacuumed up. The pretty large canister was practically full after going over my 9x12 size rug. My other vacuums with much smaller canister wouldn't be full until after a few days of vacumming the entire house. The vacuum's floor detect automatically detects the type of floor its being used on but takes time for it to determine so I just basically set it manually instead. The vauum also is supposed to have self-cleaning brushroll to eliminate hair wrap. Although the vacuum design does a great job of not having hair wrapped up on the roller with the rubberized fins, the front soft roller still does get hair wrapped around it. But overall, it does a great job. I also really like the odor neutralizer that comes with the vacuum but over time it might make the operating cost of the vacuum much higher than need be. So, once the odor neutralizer loses its affectiveness, I'll most likely not replace it.
This review is from Shark - PowerDetect Upright Vacuum with DuoClean Detect Technology, Self-Cleaning Brushroll, and XL Dustcup - Eggplant
I would recommend this to a friend - Pros mentioned:Noise level, Suction power
Rated 3 out of 5 stars
Honestly, Not my favorite
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good suction, long cord and quiet. However, will suck up everything, including drapes, shoe laces and light rugs on hard surfaces w auto sensors on. Unnecessarily difficult when vacumming large sofa. Cord location on vacuum in awkward location. Attachments easily fall off vacuum. If I had to do again, I would have bought a less expensive model.
This review is from Shark - PowerDetect Upright Vacuum with DuoClean Detect Technology, Self-Cleaning Brushroll, and XL Dustcup - Eggplant
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review for the Shark PowerDetect Upright Vacuum.
We're very sorry to hear that you aren't satisfied with the vacuum's cleaning performance. We will certainly share your feedback with our relevant teams for consideration and improvements to the designs of the cord, suction power, and attachments for future products.
Kind regards,
Shark Clean
Rated 4 out of 5 stars
Power detect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Strong suction. The hose tends to knock the attachment off the left storage peg. The auto surface and edge detector works well. It's not obnoxiously loud. Easy to empty. A little tricky to re-attach the motor unit back on the foot. But I'm getting used to it. I'm happy with it.
This review is from Shark - PowerDetect Upright Vacuum with DuoClean Detect Technology, Self-Cleaning Brushroll, and XL Dustcup - Eggplant
I would recommend this to a friendRated 5 out of 5 stars
Excellent function and ease of use
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used several shark products and found them quite reliable. The powerdetect upright vacuum was well packaged and easy to assemble by my wife. The vacuum is lightweight and easy to push- it almost has a self propelled feel to it. The wand of the vacuum hooks into the canister and must be removed to attach the two attachments. With the wand being used separately, the canister has a handle that makes it easy to move with you. I was surprised how much dust was removed from the floors and rugs. I did not use the odor detector as it is perfume which aggravates our allergies. The vacuum works great without the odor detector. I find the odor detector somewhat of a gimmick. This is a high end vacuum and the odor detector seems an attempt to sell refills rather than a well thought out feature. The vacuum has a true HEPA filter and a five year warranty. It works well on hardwood floors as well as wool and synthetic rugs. It is effective on edges and overall makes vacuuming less of a chore.
This review is from Shark - PowerDetect Upright Vacuum with DuoClean Detect Technology, Self-Cleaning Brushroll, and XL Dustcup - Eggplant
I would recommend this to a friendRated 5 out of 5 stars
Best Vacuum
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best vacuums I’ve ever used. It was able to get all the pet hair up.
This review is from Shark - PowerDetect Upright Vacuum with DuoClean Detect Technology, Self-Cleaning Brushroll, and XL Dustcup - Eggplant
I would recommend this to a friend- Cons mentioned:Weight
Rated 2 out of 5 stars
It did the job of vacuuming
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum is heavy. Lots of pieces to put together. Once detached from the base to carry and use to vacuum stairs, it feels awkward, heavy and clunky. It’s uncomfortable to vacuum stairs as the vacuum tios over and the attachment pulls. It did it’s kind by pulling up dirt/dust out of the carpeting in all 6 rooms and an area rug, but it also left line impressions from the wheels on the base which I didn’t appreciate. Emptying the contents was easy and has a top and bottom release to empty from both ends when it doesn’t all empty from one side. The buttons on the handle are too sensitive and would switch modes to hardwood floors back to carpet etc. I did like the lights and that it got close to the carpeting near the walls but it also pulled and banged against the walls and turned rather quickly when trying to turn in an angle, so that made it undesirable. It seemed I didn’t have as much control of the vacuum as I would have wanted. The weight also made it undesirable and made my hand ache from using it. My experience was just that it was a vacuum and I wasn’t impressed.
This review is from Shark - PowerDetect Upright Vacuum with DuoClean Detect Technology, Self-Cleaning Brushroll, and XL Dustcup - Eggplant
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're sorry to hear that you aren't happy with your PowerDetect vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Working great so far!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only had it a few days but it seems to be working very well.
This review is from Shark - PowerDetect Upright Vacuum with DuoClean Detect Technology, Self-Cleaning Brushroll, and XL Dustcup - Eggplant
I would recommend this to a friendRated 2 out of 5 stars
I hesitate to buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had 2 similar Shark vaccums. They work well at first but do not last vey long. They stop picking up from the power head usually just after warranty was up. They were 250.00 - 300.00 so they were not cheap. In need of another but will think twice before buying another one!
This review is from Shark - PowerDetect Upright Vacuum with DuoClean Detect Technology, Self-Cleaning Brushroll, and XL Dustcup - Eggplant
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that your AZ4002 and other unit stopped picking up. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean




















