Customer Ratings & Reviews
- Model:
- AZ4002
- |
- SKU:
- 6583547
Customer reviews
Rating 4.7 out of 5 stars with 331 reviews
(331 customer reviews)Rating by feature
- Cleaning Quality4.9
Rating 4.9 out of 5 stars
- Maneuverability4.8
Rating 4.8 out of 5 stars
- Ease of Assembly4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers find value in the PowerDetect Upright Vacuum's impressive suction power and ease of use, frequently praising its effective pet hair removal and self-cleaning brushroll. The convenient XL dustcup and helpful attachments are also highlighted as positive features. However, some customers note that the vacuum's weight may be a drawback for some users.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Shark Attack
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuums really well. Picks up on the edges better than my previous vacuums (Dyson). Does a better then normal job in crevasses and on uneven rugs. Very convenient option with the ability to remove the canister.
I would recommend this to a friendRated 5 out of 5 stars
Shark powerdetect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and this product gets the job done right the first time.
I would recommend this to a friendRated 5 out of 5 stars
Good Vaccum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. It seems to be a quality vacuum. It would be nice if it had enough storage for all the attachments on it though.
I would recommend this to a friendRated 5 out of 5 stars
Versatile & easy to use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum! Cool features including floor and carpet detection. Low weight makes it easy to carry upstairs
I would recommend this to a friendRated 5 out of 5 stars
Shark Vacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Shark Vacuum is great, the Best Buy customer service is fantastic, thank you very much.
I would recommend this to a friendRated 5 out of 5 stars
Shark vac
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heavy duty vaccum better then expected we updated with our other shark because we accidentally ruined the chord
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceeds my expectation. If youre like me and you hate cutting out hair and fur from the rolls, get this vacuum.
I would recommend this to a friendRated 5 out of 5 stars
Best vacuum I’ve bought for my wife
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sucking sensor makes it so much easier to clean and love the smell it gives off because of the pod-wife
I would recommend this to a friendRated 5 out of 5 stars
Worth the extra $$
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife is very happy, this thing is better then our Dyson!
I would recommend this to a friendRated 5 out of 5 stars
Great vacuum
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a professional house cleaner. Shark is the only brand I will use.
I would recommend this to a friendRated 5 out of 5 stars
Good vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good vacuum. So far so good. Hopefully this one will last.
I would recommend this to a friendRated 5 out of 5 stars
a shark on the carpet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a really nice vaccume. better than dyson it picks up everything
I would recommend this to a friendRated 5 out of 5 stars
Great vaccum
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent vacuum, great value for the money. would buy again
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it highly recommended love the hairless feature
I would recommend this to a friendRated 5 out of 5 stars
4 dogs 2 cats
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it Four long Haired Dog and 2 cats picks up all
I would recommend this to a friendRated 5 out of 5 stars
New technology, great vacuum
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's great it automatically detects the type of floor space
I would recommend this to a friendRated 5 out of 5 stars
Nice vacuum but expensive. Does a nice job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum, lots of features but kinda expensive
I would recommend this to a friendRated 5 out of 5 stars
Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job at picking everything up off the floors
I would recommend this to a friendRated 1 out of 5 stars
Brush died on me. Red light.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'd give it a 5 stars if it didn't die on me after a couple of uses. Brush stops turning about 10 seconds into use, and red light comes on. Inspected brushes, everything, and found no obstructions. Unplug and replug in after 30 minutes or so and other "reset" methods didn't help.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for taking the time to leave a review. We’re truly sorry to hear that your PowerDetect stopped working after only a few uses and that the brushroll stops turning. We understand how frustrating this must be, and we want to help make things right. We kindly invite you to reach out to our Customer Service team at 1-855-427-5127. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Shark Clean NA
Rated 3 out of 5 stars
Best vacuum but only last 5 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No better vacuum but it only lasted 5 months. My heart is broken seeing it dead.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Macey,
Thank you for sharing your experience with the Shark PowerDetect Upright Vacuum. We’re glad to hear that you loved its performance, but we’re truly sorry that it stopped working after just five months. That’s certainly not the durability we expect from our products, and we understand how disappointing this must be.
We’d love the opportunity to assist you with troubleshooting or explore warranty options to get you back to cleaning as soon as possible. Please reach out to us at 1-855-427-5127, and our team would be happy to help.
We appreciate your feedback and the chance to make this right.
Kind regards,
Shark Clean




















