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Customer Ratings & Reviews

$449.99
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Comp. Value: $599.99

Customer reviews

Rating 4.7 out of 5 stars with 357 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.9 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers express satisfaction with the PowerDetect Upright Vacuum's strong suction power and overall performance, which speeds up cleaning. Users also appreciate its maneuverability, effectiveness in removing pet hair, and helpful light features. However, some customers find the vacuum to be heavy, and a few find the dustbin size cumbersome. A few customers commented that the noise level was acceptable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 357 reviews
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble really light not too heavy to use. Best vacuum ever.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    If i could give it a zero…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this during a black friday sale. I was extremely excited to test it. Fresh out of the box, it seemed fine, easy to put together, good accessories. The second I placed it on my rug and turned it on, the detect feature basically made it unusable. The feature sucks up the rock and the light immediately turns red- indicating that there is a blockage. I decided to call their customer support and the agent tried to be helpful with the description I gave him. He said the head piece might be defective and it would take 4 weeks to get a new one. I decided to take it back to Best Buy that night. Luckily, the employee was super helpful and allowed me to exchange it. I bring it home, put it together and place it on the rug. Immediately the light goes red again. It is now incredibly clear that this vacuum was not meant to be used on rugs and they probably didn’t test it on rug when they were developing it. If you have a hardwood floor, this is fine but if you have any rugs at home, forego this entirely and get a different vacuum with less sensors. This is a waste of money and returning immediately.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello there,

      Thank you for sharing your feedback with us. We understand how frustrating it must be to experience issues with the detect feature on rugs twice, especially after your excitement to try the product. This isn’t the experience we want for our customers, and we appreciate you bringing this to our attention. You can try doing a manual override by switching to the Thick Carpet/Area Rug mode setting, as this is optimized to prevent stalling on thicker carpets. If you’d like further assistance or have additional questions, please give us a call at 1-855-427-5127, where one of our product specialists will be happy to help. We’re available Monday to Friday: 9 a.m. – 9 p.m. ET, and Saturday: 9 a.m. – 6 p.m. ET.

      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Good Vaccum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. It seems to be a quality vacuum. It would be nice if it had enough storage for all the attachments on it though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark powerdetect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and this product gets the job done right the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile & easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum! Cool features including floor and carpet detection. Low weight makes it easy to carry upstairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Shark Vacuum is great, the Best Buy customer service is fantastic, thank you very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark vac

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy duty vaccum better then expected we updated with our other shark because we accidentally ruined the chord

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeds my expectation. If youre like me and you hate cutting out hair and fur from the rolls, get this vacuum.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how the vacuum and the handle have a light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works extremely well picking up pet hair and cleaning different kinds of surfaces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum I’ve bought for my wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sucking sensor makes it so much easier to clean and love the smell it gives off because of the pod-wife

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a professional house cleaner. Shark is the only brand I will use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra $$

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife is very happy, this thing is better then our Dyson!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum, does a great job of cleaning up pet hair. I’m impressed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hate It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this thing. This sounds strange, but the suction is TOO strong. I can't use this on a large (8' x 10') area rug that is soft, and not heavy or stiff. The hose is too stiff so, using the wand to reach something like corners at ceiling level or the vent in the bathroom is very difficult. The attachments are constantly falling off. If you use the lift away feature to be able to vacuum under a bed or something like that, you have to hold the dustcup the entire time because it falls over easily. The best thing I can say about it is that it is purple and the dustcup is easy to empty. It was not cheap, but I'm secretly hoping it will break soon so I can justify buying something else.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello there, thank you for sharing your feedback. We’re sorry to hear that your experience hasn’t met your expectations. We understand that strong suction can sometimes make cleaning lightweight rugs challenging, and we appreciate you pointing this out. For the hose stiffness and attachment concerns, ensure all accessories are securely clicked into place, and use the hose in a relaxed position to improve flexibility. When using Lift-Away mode, place the pod on a stable surface can help prevent tipping. If you’d like, our customer care team can assist with tips or explore options that better suit your needs. Please reach out at 1-855-427-5127 (Monday to Friday: 9 AM to 9 PM ET and Saturday: 9 AM to 6 PM ET) . Thank you for giving us the opportunity to make this right. Kind Regards, Shark Clean

  • Rated 5 out of 5 stars

    Good vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good vacuum. So far so good. Hopefully this one will last.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a shark on the carpet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a really nice vaccume. better than dyson it picks up everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vaccum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum, great value for the money. would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it highly recommended love the hairless feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a strong vacuum. Does a fantastic job with Pet hair.

    I would recommend this to a friend