Customer Ratings & Reviews

Love it Four long Haired Dog and 2 cats picks up all

It's great it automatically detects the type of floor space

Great vacuum, lots of features but kinda expensive

Does a great job at picking everything up off the floors

No better vacuum but it only lasted 5 months. My heart is broken seeing it dead.

I'd give it a 5 stars if it didn't die on me after a couple of uses. Brush stops turning about 10 seconds into use, and red light comes on. Inspected brushes, everything, and found no obstructions. Unplug and replug in after 30 minutes or so and other "reset" methods didn't help.

We got the vacuum on July 6th and it quit working on August 8th. Best Buy will not let us return the vacuum and having trouble getting the vacuum company to take it back. I suggest not buying any.

I used the vacuum twice without any problems and was impressed with its cleaning ability. But on my third try to use it would not start up. Not sure what was the issue so I returned.

As someone who has owned Shark vacuums for years, I wanted to love this vacuum. Unfortunately, either mine was a lemon or this model isnt it. The cord would not stay in any outlet in my home. I ran the vacuum twice and it shut off in the middle of running both times. I called Shark to get some insight and they provided no help. They were not willing to find a resolution so ultimately I returned this unit.

The Shark PowerDetect Upright Vacuum with DuoClean Detect Technology is a versatile and powerful tool designed to tackle various floor types and household cleaning needs. The DuoClean Detect Technology incorporates a dual-brush roll system that can handle both large and small debris on carpets and hard floors. The soft front brushroll pulls in larger particles, while the standard brushroll deep cleans carpets. The Shark PowerDetect motor is rated at 1418 watts. The cord is 30 feet. The vacuum comes with updated tool accessories. It comes with a Pet Power Brush for loosening and removing pet hair and debris from carpets and upholstery, a crevis tool for easy access to corners, baseboards, and tight places, and a dusting tool. The self-cleaning feature, a boon for pet owners, prevents hair wrap, making it easier to maintain and ensuring the vacuum runs efficiently without the need for frequent cleaning of the brushroll. The PowerDetect Technology automatically adjusts the suction power based on the type of surface being cleaned, optimizing performance. The extra-large dustcup reduces the frequency of emptying, making it more convenient for extended cleaning sessions. The Advanced Swivel Steering allows for easy navigation around furniture and tight spaces. Further, the vacuum is equipped with a HEPA filter and Anti-Allergen Complete Seal Technology, capturing and trapping dust, allergens, and other microscopic particles. The LED Headlights help illuminate the hidden debris and make it easier to see what you are cleaning.  The vacuum performed exceptionally well throughout my cleaning sessions.  I recently had my carpets professionally cleaned.  For several weeks, I used my other vacuum cleaner.  I then used the Shark PowerDetect to vacuum my carpets.  I could not believe how much dirt my other vacuum cleaner missed and how much more dirt the Shark PowerDetect picked up.  The Shark PowerDetect even picked up Arm & Hammer Carpet Odor powder that was missed by my other vacuum cleaner. I have a dog that sheds like crazy. The self-cleaning brush roll easily cleaned the dog hairs off the carpet while preventing hair from wrapping around the roller.  My carpet now looks and feels noticeably cleaner and softer.  The one slight flaw with the Shark PowerDetect is the weight. It is heavier and less portable compared to stick or handheld vacuums. There is some maintenance with this vacuum. Proper maintenance and care are essential to keep your Shark PowerDetect Upright Vacuum with DuoClean Detect Technology in top condition. It would help if you cleaned your sense detectors regularly so that your device would keep operating at optimal peak performance. Regularly cleaning the filters, brush rolls, and dustcup and checking for blockages will also ensure optimal performance and longevity. The Shark PowerDetect Upright Vacuum with DuoClean Detect Technology, Self-Cleaning Brushroll, and XL Dustcup offers robust cleaning capabilities with a range of features designed to enhance performance and convenience. It's particularly well-suited for households with mixed flooring and those needing strong suction power and allergy filtration. While it may be heavier and pricier than some alternatives, its advanced technologies and ease of maintenance make it a solid investment for comprehensive home cleaning.

I have enjoyed Shark vacuums for years and so, when it came time to upgrade, their new PowerDetect upright was at the top of my list. Our home is a bit of a challenge for any vacuum as we have a variety of floor surfaces, three cats and an attached hair salon! Shark has addressed our needs by providing a unit with extremely powerful suction that sports a number of "smart" sensors that allow it to detect and adapt to your floor's surface, determine how dirty it is, which direction you are pushing the vacuum and even how close to the wall you are!!! The unit has dual rollers. The front is a spongy brush that effortlessly picks up fine dust and debris and is backed up by a more conventional harder brush that has both rubber wipers and a stiff brush to get out the deep down dirt from a carpeted surface. The best part is that you don't have to manually switch modes when you pass from say a hardwood or tiled surface to a rug. The sensors detect the change and automatically adjust the rotation and suction to get the best results. The unit can even identify when you are vacuuming close to the edge of the wall and divert additional suction out to pick up dirt that has collected right next to the baseboards! The vacuum also offers a unique ability to detach the dust bin while still allowing power to the head. It's like having a stick vacuum but with much more suction and all of the "smarts" of the powered unit. You also have a generous selection of attachment tools that allow you to tackle crevices or furniture with ease. Another feature that we really appreciate is the self-cleaning brush roll. With our older unit hair would get so tightly wrapped around the brush that the motor would stall! Shark has figured out a design that essential cuts the hair away from the roller on the fly! Finally, the unit offers an extra-large dust cup with a HEPA filter, a generous length of power cord and is actually stylish to look at! The new eggplant color with gold accents very cool. One thing to be aware of is that all of this power comes with a bit of heft. The unit weighs about eighteen pounds and that, along with the unbelievable bi-directional suction, can make it a bit more difficult to maneuver than lesser machines but it is totally worth it! This vacuum is a winner! Highly recommended...

I just got my new Shark PowerDetect Upright/Lift off vacuum. It is a worthy vacuum that is both powerful and versatile. The vacuum itself strongly resembles the older Shark Vertex model but now has a dark eggplant color scheme and include new sensors that are said to automatically detect the floor type, level of embedded dirt and when it's gliding along an hard edge. It can be used as a traditional upright vacuum or can also be used as a lift off canister style vacuum if thats what you prefer. It has the DuoClean system which has spinning "fins" versus bristles along with a soft spinning roller at the front of the brush head. And for all you pet owners or long hair users out there, the brush roller is self cleaning. Unpacking was easy and fast and the instruction do a great job at showing you how to assemble all the parts. The PowerDetect now included a replaceable scent cartridge that helps keeps vacuuming odors at bay. Thats a small addition but a welcomed one and I can simply order a new one when the time comes. Overall, it is a compact vacuum and fits should fit nicely in any closet, so storage shouldn't be an issue. Once I looked over the manual, I started right away to use around the house. I started using it as an upright, which is my preferred way. It's not that heavy and is quite nimble. It can pivot around corners easily and has a nice LED headlamp that does a decent job at lighting the way. One thing to note, is that the handle ALSO has a light when you use it with other tools than the brush roller. I thought was a nice touch. The handle includes the power button and 4 other soft-touch buttons where you activate the different modes offered. You can choose Detect Mode, which activates the sensors for floor type, dirt level and edge detection. I used this one initially and an indicator light on the brush roller showed it was active at detecting. White showed it was cleaning as usual and when it turned purple, the Dirt Detector kicked in and increased the suction power. When it ran along a wall or a piece of furniture on the floor, the Edge Detect arrow lit up and also automatically increased the suction power. The Edge Detect worked especially well. All in all, it did a nice job picking up dirt and as with most bagless vacuums, was easy to empty over a trash can. I then decided to try out the manual modes also offered on the handle. You can select Hard Floors which seemed to have strong suction and uses the front soft brush roller, then there is Carpet-Low Pile which has strong suction and uses the PowerFins. Lastly is the Thick Carpet/Area Rug button that turns down the suction power for longer piled carpets. I wanted the strongest suction so I selected the Carpet-Low Pile option and it worked very well. When in Detect Mode, the strongest suction wasn't automatically turned on, so I decided to keep it in the manual mode in order to get the strongest suction at all times. Shark claims that the PowerDetect Vacuum has the strongest suction of any vacuum and although it was quite good, I think an old vacuum I have does a better job at fluffing the carpet, which is how I equate the suction power. Don't get me wrong, the Shark holds its own and more. From a versatility stand point, this vacuum can also be used in lift-off mode as a hand-held canister. I thought I would like this mode since it does allow for easier cleaning under furniture but the power brush head was hard to control. It would run off on it's own and would lift off the surface. I assume it's because the power brush head isn't heavy enough to keep it stable and flat unlike when it's in the attached, upright mode. Maybe others will have better luck using that mode than I did. And not to forget, there are a few accessory tools that area also included. It came with the Duster Crevice tool, which is a typical crevice tool that transforms to a brush tool with a sliding brush. It also came with the Pet Multi-Tool which is a brush with detachable bristles. Lastly is the Hair Pro Self-Cleaning Pet Power Brush. It's an air-propelled brush that is also tangle-free and it did a great job at cleaning the stairs. It was my favorite tool. There are also many additional tools that can be purchased that will work with this vacuum. You can attached 2 tools onto the vacuum itself for storage but I wish they could figure out how to add a third accessory post so I could store all the tools it came with directly on the unit. Not an issue though. Maintenance seems to be pretty easy as well. Since it's bagless, no bags to deal with. There are a couple of foam filters that should be cleaned from time to time, as well as wiping down the conical lint filter. Other than that, its really hassle-free. This vacuum comes with a 5 YEAR warranty which is amazing so if you do run into any problems, it's covered for a good while. Overall, it's a great vacuum. The Detect Sensors are a nice addition, but as I mentioned, I will probably be using it in manual mode more often since it allows for the strongest suction at all times. The vacuum is very versatile, nimble, cleans well and has a great warranty. Hopefully it will perform well for many years to come.

Fell over and cracked. This was not worth the amount of money we pais

The short version; for a deep clean, Shark Powerdetect is a must have. All the sensors help out to get the best results on all surfaces. Add the scent cartridge to make it fresh and clean. It's not the fastest if you are looking for that deep clean but it works great. I reached this conclusion by trying it out around the house. I have a Shark cordless vacuum and a high end Roomba that are used daily to clean the house. After running both of those I used the Powerdetect. Somewhat surprisingly a lot of extra dirt was pulled from the carpets. I took the time and kept running the vacuum over areas until the dirt sensor would turn off. All the sensors worked well with detecting dirt and increasing suction, detecting edges and lighting that area more while increasing suction, and finally seamlessly detecting changes in flooring and adjusting suction and brushes. Of note, these features only work with the head unit and not with the hose and wand. The vacuum is pretty heavy and bulky but it's easy to maneuver. One of my favorite small things on this vacuum is that the hose end has a light on it! So when you're cleaning the stairs or cleaning the car it's easy to see where you're vacuuming. It's easy to switch to the wand to get tight or high spots and the whole unit lifts off to do stairs. It comes with the standard hose attachments. The head will also light up red if something like a cord gets caught in the rollers. Overall, I really recommend this vacuum. It works great for a weekly or monthly deep clean. If you're not worried about having the convenience of the other vacuums this could be used more often to alleviate the need for a deep clean.

This is our 3rd Shark vac, but their first upright model that we’ve tried. I prefer using an upright on our upstairs carpeting, vs. using our robot vac or our older competing-brand upright which was beginning to show its age. We’ve been very pleased with our other 2 Shark vacs, and this PowerDetect model doesn’t disappoint. Here are a few things I like so far after using the PowerDetect for a week: - Out of the box: It’s very easy to set up. No tools needed. Just a half dozen-or-so steps to click components into place, and it’s ready to use. I also like the deep purple (eggplant) color with black & light green accents. - Low noise: This was the biggest surprise. It actually has an easy-on-the-ears, low-frequency roar vs. the annoying high-pitched whine of our high-end, expensive, famous-brand upright. Not having to insert earplugs or wear noise-canceling headphones while vacuuming was a refreshing change. Even when this Shark revs up into “boost” mode, it’s not too loud. - Lighting: There are bright white LED lights on the front of the vac that stay illuminated. In addition, when you approach a wall, the side lights turn on until you move away. There’s also a light on the handle that illuminates when you remove the wand from the base. - Maneuvering: My older upright ball-roller vac was light & easy to maneuver, so I wasn’t sure if this heavier Shark would be as easy to wield. This Shark weighs in at about 17.5 lbs., but to my delight it has a bit of self-propulsion action, not unlike my mower. So, it requires very little effort to push with just a bit more effort to pull back towards you, making it much easier to handle than I’d anticipated. Since vacuuming is a chore that I often procrastinate over, at least I can expend less energy accomplishing the task now. - Suction Power: Excellent! This vac has more suction power than any vac we’ve ever had. We had just vacuumed a few days earlier with our old upright. We were shocked to see how much more dust & debris this Shark picked up on its first pass. - Sensors galore: This machine is amazing. It changes suction power when it detects that you’re moving from carpet to hard flooring or tile. It also senses when it’s rolling over heavier debris which triggers a power boost. It senses when you approach an edge or wall & activates both additional suction power as well as helpful side-lighting. It also senses the direction in which you’re vacuuming & automatically changes the suction direction to forward or reverse for maximum pull. I didn’t mention all the features but, overall, this is the best upright vac we’ve ever owned. Kudos to Shark! They really thought of almost everything with this PowerDetect model.

When it comes to keeping a clean home, especially with pets or kids, a reliable vacuum is essential. Over the past few weeks, I’ve had the chance to test out the Shark PowerDetect Upright Vacuum, and I can confidently say it has exceeded my expectations in many ways. Living with a cat that leaves hair everywhere, plus numerous family members, keeping the floors clean has always been a challenge. But with the Shark PowerDetect, it’s like having a cleaning assistant that’s as intelligent as it is powerful. One of the standout features of this vacuum is its DuoClean Detect technology. The sensors built into the vacuum automatically detect hidden dirt, debris, and even the type of flooring, adjusting the suction and brushroll speed accordingly. This means you don’t have to keep switching settings as you move from carpet to hardwood or as you tackle different areas of your home. I found the detect mode to be particularly useful, as it allowed the vacuum to determine the right level of power needed to get the job done efficiently. The suction power on this vacuum is nothing short of impressive. The first time I used it on my carpet, it pulled up more dirt than I thought was even there. It has a powerful grip on the carpet, which is great for deep cleaning, this level of suction is exactly what you need if you’re dealing with pet hair or deeply embedded dirt. However, on harder surfaces like vinyl or laminate, I occasionally had to use an accessory to pick up stubborn debris, which was a minor inconvenience. Another feature I appreciated was the self-cleaning brushroll. Anyone who has dealt with long hair or pet hair knows the pain of having to manually clean out a vacuum brushroll. With the Shark PowerDetect, this is no longer a concern. The brushroll efficiently picks up hair without it wrapping around, which saves a lot of time and hassle. After several uses, I haven’t had to clean the brushroll once, which is a huge plus in my book. The vacuum also comes equipped with an Anti-Allergen Complete Seal and HEPA filtration, which traps 99.99% of dust and allergens inside the vacuum. This was evident when I had to clean the filter after just a few uses—it was doing a serious job collecting dust. For anyone with allergies or asthma, this feature is particularly beneficial. The addition of an odor neutralizer is a nice touch too, helping to keep the vacuum smelling fresh even after multiple uses. While the Shark PowerDetect has a lot going for it, it’s not without a few minor drawbacks. The small wheels on the nozzle have a felt material that, while helping it glide on hard surfaces, can sometimes cause the vacuum to drift when you want it to swivel. Additionally, hair can accumulate around the metal pins that hold the wheels, which affects maneuverability. It’s something to keep in mind, but not a dealbreaker given the vacuum’s overall performance. The vacuum also comes with several handy accessories, including a duster crevice tool and a pet power brush, which are great for above-floor cleaning. The detachable pod is another feature I found useful, allowing me to clean stairs and furniture easily. However, be careful when using the wand, as the vacuum has a tendency to tip over if the hose is stretched too far. It’s a small design flaw that could lead to potential damage if not handled carefully. Overall, the Shark PowerDetect Upright Vacuum is an excellent investment for anyone looking for a powerful and smart vacuum that makes cleaning a breeze. The advanced detection technology, combined with its incredible suction and low maintenance, makes it ideal for homes with pets, kids, or anyone who values a clean living environment. Despite a few minor concerns, the pros far outweigh the cons, and I wouldn’t hesitate to recommend this vacuum to anyone in need of a high-performance cleaning tool.

The vacuum caught on fire messed up all the electrical wires in my house

The vacuum lasted two uses. It stopped running on the second use. Returned.

In the box is the vacuum with 3 attachments and a scent pod and an owners guide. First impression, this vacuum is very bulky and bigger compared to my previous older shark vacuum. Although it is bigger, the vacuum does move itself and you just guide it where it needs to go. Also, when you take the base off, that part is light. Please note, in my home, I own a previous shark vacuum that is probably at least 3-4 years old. I have linoleum in the kitchen, an area run in the hallway leading to the bedrooms and a rug in the bathroom. The rest of the house is laminate hardwood. Downstairs is concrete flooring that is covered with area rugs in high traffic areas. Installation - The installation literally took less than five minutes and was pretty self explanatory. If you have a previous shark vacuum, it will snap together pretty much the same way and if you don’t the owners manual will lead the way. Auto Detector Feature for types of flooring and dirt - I found this feature to be helpful somewhat but on one of my rugs, it detected it to be a thick rug instead of thin, so I had to fight the vacuum off of the rug to change the setting and vacuum properly. Otherwise, everywhere else in the house it worked pretty good. The auto detect for the dirt is great too. I had a few dirt areas that I wasn’t aware of and the light from the vacuum and with the detect feature I was able to see the dirt and release the hose and suck up the hard to reach spot under the table. Attachments - With this particular vacuum, I received the pet multi-tool, the anti-allergen dust brush and the duster crevice tool and with the vacuum and the each attachment, I am embarrassed to say that I had to dump my dust cup twice and clean it out. My home does have a lot of high traffic in certain areas, so I am thinking I need to vacuum and dust a little more often. Odor Neutralizer Technology - This feature, I love! The vacuum comes with one pod that you load into the vacuum. You can turn it down for a little scent or up for a lot of scent. In my household, it will definitely be turned down because of scent sensitivity but I do love the smell of the scent that comes with the vacuum. Overall, I am pleasantly pleased with this shark vacuum and I would hands down purchase again! I would also recommend to friends and family.

Got another Shark vacuum, my fourth, and it is super fancy! The Shark PowerDetect Upright Vacuum with Detect Technology, DuoClean Detect, Powered Lift Away, Self Cleaning Brushroll and more. It even has an Odor Neutralizer Technology. AZ4000 series. Lots of features to learn about after some simple assembly. Surprisingly heavy compared to my other models even if it seems to be made from heavy duty plastic. Gray and purple body with a clear canister so you can see the dustcup. Detect mode is supposed to change the suction based on the floor type, dirt and edges. It also has an "idle" feature that pauses when in the upright position or not being moved. There are four options on the handle for Detect Mode, Hard Floor, Carpet/Low pile and thick carpet area rug. I mainly used Detect Mode as I moved from room to room, from plush carpet to low pile and tile flooring. Edgedetect lights up the right or left arrows closest to the edges and maximizes suction. White edgedetect indicator means cleaning, purple light means cleaning boost. Lots of sensors to find and clean if not functioning as expected. All can be cleaned by rinsing with water and letting dry for 24 hours. Came with a duster crevice tool and upholstery tool onboard and a pet power brush for use on upholstery. Powered lift away canister allows you to remove the powered floor nozzle and carry it around. The wand can be released for above the floor cleaning. The handle can be released to use the hose on the attachments. The dust cup can be emptied by removing the pod and pressing the lower release button and the bottom of the dust cup will drop open. If debris collects on the lint screen, press the top release button and lift the handle to access the screen. All in all another great Shark with so many settings and filters I will have to keep the Owner's Guide handy to learn where and what needs to be done.