Customer Ratings & Reviews
- Model:
- AZ4002
- |
- SKU:
- 6583547
Customer reviews
Rating 4.7 out of 5 stars with 350 reviews
(350 customer reviews)Rating by feature
- Cleaning Quality4.9
Rating 4.9 out of 5 stars
- Maneuverability4.7
Rating 4.7 out of 5 stars
- Ease of Assembly4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers express satisfaction with the PowerDetect Upright Vacuum's strong suction power and overall performance, which speeds up cleaning. Users also appreciate its maneuverability, effectiveness in removing pet hair, and helpful light features. However, some customers find the vacuum to be heavy, and a few find the dustbin size cumbersome. A few customers commented that the noise level was acceptable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Suction power
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to retire my 14 year old dyson and decided to give the shark a try, its amazing. I love it, very good suction and basically drives itself
I would recommend this to a friend Rated 5 out of 5 stars
Great on Dog Hair
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and does a great job on dog hair! It shows when the carpet is clean
I would recommend this to a friend- Pros mentioned:Suction power
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is amazing. I bought it replace my slighly older Shark Vertex and they have made some big improvements over it. The suctions is better. And the power detect is a neat bonus
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
Greatest vacuum available
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ridiculously good, amazing product. Skip the air freshener part - it’s not necessary. Use the manual controls for maximum suction. Best vacuum hands down. Have tried everything. Love this purchase!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum works great. No regrets with the purchase. Previous vacuums were Dyson and this on works much better
I would recommend this to a friend Rated 5 out of 5 stars
Recommend!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well so far. Light weight, very ergonomic and user friendly . Vacuumed over area already done with Dyson animal and was amazed at extra this vacuum picked up.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Works as expected.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to work just fine. No complaints. The variable dirt sensor feature works but seems like a bit of gimmick. Just using a static power setting for low, medium or high pile carpets.
I would recommend this to a friend Rated 4 out of 5 stars
House wife
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job when vacuuming. To clean the canister requires taking all apart. When cleaning carpeted stairs requires removing and carrying unit with you. Making one hand clean operation. Like the forward and back cleaning of roll and coeaning all the way to molding.
I would recommend this to a friend- Pros mentioned:Maneuverability
Rated 4 out of 5 stars
Great vacuum so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really seems to pull the dirt out of everything and makes me realize how ineffective my old so-called hepa filtered vacuum was. Really surprised by the versatility of this vacuum. I got more than I expected from it.
I would recommend this to a friend - Pros mentioned:Maneuverability
Rated 5 out of 5 stars
Grateful for an amazing vacuum.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the very best vacuum. I used to clean houses for several years and used many vacuums. This one is easy to push and makes the carpet feel new. I love it.
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
Fantastic vacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this vacuum for my fiancé and she loves it. This vacuum is powerful and has so many features. I’ve never had a vacuum like this ever. I highly suggest this purchase!
I would recommend this to a friend Rated 5 out of 5 stars
That which does not suck, blows
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The light that tells you the floor is still dirty is a blessing and a curse. Does a great job cleaning all surfaces
I would recommend this to a friend- Pros mentioned:Suction power
Rated 5 out of 5 stars
Awesome vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a powerful vacuum. I love the design the suction level and how the edge is really get into the corners worth the price..
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
Shark Vacuum
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum! Suction is strong and odor filter does a great job of pulling odor out of the air. Wand has a light which is another positive
I would recommend this to a friend - Pros mentioned:Maneuverability
Rated 5 out of 5 stars
Great machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd Shark and I really like it. It is bigger than my last one but still maneuverable for me I m under 5” tall. The HEPA feature works well and it picks up all the dog fur.
I would recommend this to a friend Rated 5 out of 5 stars
HUGE FAN!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vacuum! The auto-detect feature for going from carpet to hardwood is AWESOME! I switched from Dyson to Shark and am never going back!
I would recommend this to a friendRated 2 out of 5 stars
Get something else instead.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truthfully, I originally bought this vacuum in Aug 2025, I have multiple pets in my household and live in a fully carpeted place... so this was a necessity and an investment. After 6 months, I have already had to warranty the product for a replacement due to a jam in the roller brush that I could not clean out since the machine is fully enclosed in the bottom. YOU CANNOT REMOVE THE MAIN BRUSH TO CLEAN THE BOTTOM OF THE MACHINE. - I have not seen anyone mention this regarding this vac and if you own pets or have people with long hair then you know this is a necessity. They only have a single access port that goes to the bin that you can clean out.... now I am very grateful they honored the warranty, the options was to wait 4-5 weeks for a replacement roller head or get a new unit. I went the new unit route, since I cannot wait that long to vacuum my place. I got a replacement product for free (minus the tax for shipping so like 10 bucks) but after getting it in, they sent me a model that was not the same as what I purchased. Seeing as the replacement is not the same model, originally bought was highly annoying. Truthfully I wish I just went with a Dyson instead since I would be able to fully take the bottom off for cleaning... its a decent vacuum but I don't have high hopes this wont happen again. I think this will be my last shark vac, I will stick with Dyson or go with higher end brands.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for taking the time to share your review. We’re so disappointed to learn that your Power Detect Vacuum is not performing as expected due to the manufacturing of the floor nozzle. Rest assured that we'll relay this feedback to the appropriate department. We're sincerely sorry that you didn't receive the correct replacement vacuum. We understand how frustrating this experience can be, especially in a carpeted home with multiple pets, and this is certainly not the level of service we aim to provide. We would welcome the opportunity to make this right. Please feel free to contact us at 1-855-427-5127. We look forward to restoring your confidence in us as a trusted brand in your household. We're available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Shark Clean.
- Pros mentioned:Suction power
Rated 5 out of 5 stars
Go Shark
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying my shark, the suction with hair pick up is wonderful.
I would recommend this to a friend Rated 5 out of 5 stars
Great Vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality..have had many shark vacuum over last 15 years this one is better than any I have had previously
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Idk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great on tile floors to pick up dirt dust etc.. Followed by deep clean with shark steamer
I would recommend this to a friend




















