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Customer reviews

Rating 4.6 out of 5 stars with 179 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.5 out of 5 stars

  • Maneuverability

    Rating 4.8 out of 5 stars

  • Ease of Assembly

    Rating 4.9 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 179 reviews
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Shark cordless I have purchased, will only buy this brand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great vacuum lightweight, battery not so great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the vacuum, but they could have added an extra battery or make the battery charging faster. I couldn’t vacuum the whole house 1500 feet on one charge, I had to stop and get it charged .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with product, easy to use and no complaints on performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, my wife loved it I recommend to Husbands to give as a gift to their wives

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark-PowerPro Flex User: Thomas Chellethe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, powerful machine and long charge and very handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small but mighty!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing. We have two dogs and it is able to keep our area nice and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Vacuum Cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this vacuum. I have two dogs that shed slot. The blue light shows the areas where I’m missing which helps tremendously.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could Be Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like the design of this vacuum. The flexible handle to get under furniture is fantastic. Overall build quality is really good. My biggest gripe is the suction power. I had a Dyson before this and I certainly wasn't expecting this to be on par, but it's really underwhelming. Even the Turbo mode doesn't seem to help much. Okay for the price, but I will probably end up returning it.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi James,

      Thank you for sharing your experience. We're glad to hear you appreciated the vacuum’s design and flexible handle, those features are definitely customer favorites. We understand your concerns about the suction power and how it compares to your previous vacuum. Your feedback is valuable and helps us improve future models. If you’d like to explore troubleshooting options, our customer support team would be happy to assist at 1-855-427-5127 Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.

      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Was hoping that it would be short enough to fit under the sofa but did not. Other than that we are happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely recommend this vaccine if you have pets! The rubber flippers immediately began picking up hair that my previous vacuum couldn’t!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Shark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think its a great product especially how easy it is to handle when cleaning . What it needs is more power and longer battery life. Charging takes to long . Also A great feature that it needs is when you take out the bottom part and use one of the accessories , it doesn't have a light . Needs some type of flashlight.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi there,
      Thank you so much for sharing your review! We’re glad to hear you find the product easy to handle during cleaning. We truly appreciate your detailed feedback regarding power, battery life, charging time, and the suggestion for a light when using accessories. These insights are invaluable, and we’ll relay them to our relevant teams for future improvements. If you have any issues or queries, please give us a call at 1-855-427-5127, Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET.
      Kind regards,
      Shark Clean

  • Rated 3 out of 5 stars

    Doesnt hold charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery doesnt last very long. Other then that its pretty good.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Izaak,

      Thank you so much for writing a review. We're disappointed to learn that the battery on your Shark PowerPro doesn't last long enough. We know how frustrating it can be when you're unable to complete your cleaning tasks. Definitely this isn't the experience you deserve, and we advise you to contact us at 1-855-427-5127. We'll further assist you to ensure that your Shark PowerPro is working as it should. We're available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.

      Kind regards,
      Shark Home

  • Rated 2 out of 5 stars

    Disappointing suction and battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this based on the reviews to replace my eight year-old Dyson, which had been losing battery life and suction for a while. After using this Shark about three weeks, I am convinced it has less suction than my dying Dyson. There is literally no suction power when vacuuming up to an edge or corner. You have to switch to the handheld function and use the crevice tool to get those areas. I have had to charge the battery multiple times for only 20 minutes worth of work. If the machine hadn't gotten dirty from use, I would return it.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi there,

      Thank you for sharing your experience. We're really sorry to hear that your experience with the powerpro vacuum hasn’t met your expectations, especially after choosing it to replace a trusted Dyson. We understand how frustrating it must be to deal with low suction and battery issues, especially when you were hoping for an upgrade.
      Your feedback is incredibly valuable, and we’d like the opportunity to make this right. Please contact our Customer Service team at 1-855-427-5127 so we can have this reviewed to assist you further and explore the options available. We are open Monday through Friday, 9 a.m.-9 p.m. ET, and Saturday, 9 a.m.-6 p.m. ET.

      Kind Regards,
      Shark Clean.

  • Tech Insider Network Member

    Rated 4 out of 5 stars

    What you'd expect from Shark, (almost) perfection

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older version of Shark cordless vacuum that is similar to the new PowerPro Flex Reveal that I have used for several years. When another of my vacuums started to go out, I decided to give this one a try since I really liked my older one like it. The upgrades are mostly positive, but I do have a couple of small gripes. First, the good. The PowerPro Flex is relatively lightweight but is quite powerful for its size. I like the floor detect that automatically switches power levels when moving among different surfaces. I have multiple transitions from carpet to tile or wood and several area rugs and this machine easily changes to match the flooring. The flex mode makes it much easier to clean under couches and beds. The “headlights” are a neat feature which definitely helps you see dirt where you might otherwise miss it on hard surfaces. It is easy to maneuver and is substantially quieter than my other vacuums, even when you pull the trigger for max power. The clear dust bin makes it easy to know when it is necessary to empty the collected contents. I only use this machine on the upper floor of my home, but I can easily clean the entire thing two or three times before needing to charge the battery, so the advertised battery life is probably pretty close. Storage is a breeze as you just push the release button to fold it over on itself in the middle and it stands on its own wherever you decide to put it. I also like that the dust bin is completely removeable for easier cleaning. Overall, I really like this vacuum cleaner and it does its job remarkably well. Now for my complaints. Shark does not include a charging dock for the battery, just a brick with attached barrel plug. The charging port placement on the battery is odd as it faces the floor when the vacuum is folded for storage. That makes getting to the charging port a bit trickier than it really needs to be. The battery is removeable (and Shark recommends removing it to charge) but it will charge while still connected and since there’s no dock, that’s how I prefer to do it. Also, this unit does not come with an additional battery so if you run out of juice, you’re dead in the water for a while. Also, while I appreciate the inclusion of attachment tools, there is no easy or convenient way to store them, so I tend to forget I even have them. They are handy enough, but I don’t have a great use case for them, and they basically end up staying unused in a cabinet in the laundry room.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Suction?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jury is still out on this. I think I like the Tineco Vacuum more, there's a lack of suction even on max def disappointed

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Courtney,
      Thank you for taking the time to leave a review.
      We're truly disappointed to learn about your experience with your PowerPro Flex; however, based on the suction power you’ve described, it sounds like there’s a chance the vacuum may not be working as it should. Please give our team a call at 1-855-427-5127; we’d love to help ensure you’re getting the most from your product.
      Kind regards,
      Shark Clean

  • Rated 3 out of 5 stars

    Lack of power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum works fine on hard floors but lacks the power needed to perform on carpet or rugs.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Tony,
      We’re disappointed to hear about your experience with your IZ382H. We’ll relay this information to our relevant team to help improve future designs and performance. If you’re experiencing any issues or need assistance, please give our support team a call at 1-855-427-5127. We’re available Mon – Fri, 9 a.m. — 9 p.m. ET | Sat, 9 a.m. — 6 p.m. ET.
      Best Regards,
      Shark clean

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Light, convenient, and powerful

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review for Shark PowerPro Flex Reveal Cordless Vacuum I’ve had and loved a number of cordless vacs over the years. I’ve also hated saying goodbye to them and throwing them away because their built-in batteries were not replaceable. So I was thrilled to find this very flexible (literally!) vac from Shark that has a removable, replaceable lithium ion battery. The Flex Reveal Cordless Vacuum comes with a number of accessories to really make it my go-to vac. First of all, it flexes in ways that show it was designed for the way people actually need to vacuum. It’s easy to unlock the main wand in order to vacuum under a couch, dresser, or bed. In the same way, it flexes 180° in order to fold up to half its size for easy carrying and storage. You can remove the floor nozzle and attach the accessories to the wand to clean baseboards or overhead. Finally, you can remove the floor nozzle and wand completely, to use the included accessories as a hand vac. Great for stairs, cleaning up a mess, or vacuuming furniture. The included upholstery brush made quick work of pet hair on my furniture. The nozzle attachment has a built in brush that can be used or moved out of the way. Since it’s attached, it can’t go missing. The floor nozzle automatically detects changes from carpet to floor (and back) and ramps up the power when on carpet. For extra tough challenges, there is a boost mode to ramp it up even further. I really like this feature for stubborn pet hair on the carpet. The floor nozzle also has two lighting modes: an array of bright white LEDs make it easy to see dirt and pet hair, but this changes to a surprisingly effective blue LED when on bare floors that really points out dirt and dust. It’s easy to empty the spacious dirt cup and the filters can be be washed and reused multiple times before needing to be replaced. Altogether, well-designed and thought out, it comes carefully packaged in recyclable cardboard and plastic bags - no styrofoam or unnecessary plastic.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wish I could return

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum works just okay on carpets but is terrible on hard wood floors. I have to go over them with a dust mop. It does not pick up the dog hair.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi there,

      Thank you for your feedback. We understand how frustrating it is when a vacuum doesn’t perform the way you expect, especially when it struggles with hardwood floors and leaves behind dog hair that you still have to clean up manually. This isn’t our usual standard, and we truly appreciate you being open about how this affected your experience. Your honesty matters to us. If you still have the unit, please contact our customer service team at 1‑855‑427‑5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, and we’ll do everything we can to make this right.

      Kind Regards,
      Shark Clean

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Love this vacuum!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, this vacuum is kind of everything you need all in one! To start, the suction force is insanely powerful. It didn't leave any crumbs, pet hair, or general waste behind. The brush is designed in a way that makes it so hair doesn't clog it up. However, if you have really long hair, you might have to go in and cut the hair out like I did, which was super easy and quick. Also, if you live in a particularly dusty area and have pets that shed like crazy, I definitely recommend cleaning it out as best you can at least once a week, just to keep it working in perfect order. I also appreciate the blue light that it has. It actually helps me see the little crumbs and debris. It's extremely mobile and pretty lightweight. The elbow design on it makes it so easy to vacuum under beds and couches that are tall enough. The battery lasts long enough for me to vacuum my three-bedroom home, so in case you were curious about that. However, I do recommend emptying the chamber after every room. It helps conserve the battery, and it cleans the rooms better. The extension tools work great for focusing on small areas, and it's a great package overall. I definitely recommend this vacuum!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not pick up dust, worked for 2 weeks after that didn’t pick up

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi there,
      Thank you for taking the time to provide your feedback on the Shark PowerPro Flex Reveal Cordless Vacuum IZ382H. Something doesn’t seem quite right about how your unit is performing, and we’d like to make sure it’s working as it should. We will be more than happy to assist.
      Please call our support team at 1-855-427-5127, Mon – Fri: 9 a.m. — 9 p.m. ET | Sat: 9 a.m. — 6 p.m. ET, so we can help resolve this for you.
      Kind regards,
      Shark Clean