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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1012 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.7 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the powerful suction and ease of use of the Rotator Lift-Away DuoClean Upright Vacuum. Many appreciate its lightweight design and effective carpet cleaning capabilities, while some find the cord length to be insufficient. A few customers also commented on the price point and aspects of the vacuum's design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,012 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best shark vaccums ive ever had leave my floors clean clean almost as if i mopped too ! I have alot of animal’s, 4 dogs inside the house & 7 cars The only downfall is that vaccum dont last 1 year without messing up ! This is the seconf one ive purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this vacuum for about 2 years now. 2 dogs and this things picks up all the hair!

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Cord length

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum cleaner!! The light is helpful and the suction is good. It’s nice to be able to take it off the base and move around. The stair attachment works well. Wish the hose was a little longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Vacuum We Have Ever Had

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for another Shark vacuum we had for over 10 years. This is one of the best vacuums on the market. We have carpet, hardwood and rugs. It works great on all three. Easy handling. Love the lift away feature. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY IT RIGHT NOW!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I searched and searched and searched. One day i finally bit the bullet and came on to order this.. only to find I had added it to my cart already three times. MEANT TO BE. The power and suction of this vacuum is AMAZING. We have 3 animals including a long haired cat and large dog. The air feels cleaner after using this just one time. You will be amazed at the amount of dander it picks up. The lift away option is an added bonus, especially since the vacuum is alittle heavy. The vacuum does pull you around alittle due to the suction which isnt even an issue to me. COULD NOT RECOMMEND THIS VACUUM ENOUGH.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 2 out of 5 stars

    Reliability Issue

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always had a terrific experience with shark vacuums. This was a replacement for our old navigator lift-away which did an amazing job until the cord came loose from the unit. When we first got this version as a replacement, we were blown away by the suction power and cleaning. WOW! It was amazing-just awesome. However, after less than 3 months of use, the front brush roller stopped working. Now it pushes stuff around and requires you go over things again and again to pick-up. There is no easy fix or cheap replacement. We have had difficulty getting to shark support (email?) and looks like we will need to purchase a whole new head to address the issue (1/4 cost of new unit). Not sure if we got a lemon or if it is a design issue (other have reported the same problems), but this has been a big hassle and disappointment.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great option!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this product so far. The front roller does an amazing job of dusting the floor. It's an easy clean each time. This product is a breeze to disassemble when cleaning stairs or hard to reach places. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great Vacuum for long hair.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had this vacuum a few weeks now. I wish I could be more helpful on how reliable it will be, but I cannot. We have been using Hoover Windtunnel bagged vacuums for a long time. We had to constantly cut out all the long hair and replace the belts that woudl get stretched out as a result of all the hair getting stuck. So I decided to try this Shark, which has the self-cleaning brushroll, and many easily removed and replaced parts. I am really enjoying this vacuum. It has great suction and no hair tangles to speak of. I love that I can lift off the tank and move around easier, and to reach difficult places. The tools do fall off just like every other vacuum cleaner I have owned, and I already managed to suck the cord up into the vacuum despite being extra careful and the corn has a worn patch on it now. I think cords need to be made to withstand the accidental vacuuming over them. Other than that, I am pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight

    Rated 5 out of 5 stars

    The AHA! Moment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just Amazing! You get what you pay for. I am a clean freak, I love this machine. Has got strong suction power, just picks up everything, nice, lean, sleek, light. A must for every home. Just Loving it!

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Cord length

    Rated 4 out of 5 stars

    Exceptional suction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum .. this is my 3rd shark,. It probably cleans the best. My only complaint is that I can’t vacuum my rugs without them getting sucked up in it, even when I turn the suction down, or put on wood floor. I wish the cord was a little longer too. But that’s minor. It’s a great vacuum!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Weight

    Rated 5 out of 5 stars

    Best Vacuum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this is the best vacuum I have ever had. It is light, easy to move, and clean so well. I love how easily it fits under furniture too. I can't think of anything that would make it better unless it would use itself!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don't buy SHARK

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum is fine. My low rating is more about how Shark does business. They do NOT want you repair these things at all. I swept up the corner of a rubber-backed rug, and it messed up the belt. I had to buy two types of security torx bits and it took me 2 hours to find all 18 screws, one of which is hidden under the logo on the power head. ALL THE REPLACE THE DARN BELT. This should be an easily accessible repair! And despite finally succeeding, it's not worked exactly the same since. When I first bought it, it pulled like a runaway horse. I thought it was self propelled. I've since learned this is a DESIGN FLAW. It's not self propelled. It's an artifact of the how the brushes work. Since repairing the belt, it doesn't pull quite as hard, and it doesn't pick up hair quite a well. Maybe 5-10% reduction. I've since spoken to several vacuum repair guys and they all say to stay away from SHARK. They've gone out of their way to make sure the customer and even repair professionals will find it difficult to do militance or repairs. I have a Filter Queen that's over 50 years old. It has a total of 6 screws, all of them visible and ANYONE can maintain and repair it. In a time when we KNOW that electronic waste is an environmental issue, Shark should do better. They're hoping you'll just buy a new one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit picks up very deep dust dirt dog hear anything that’s in deep rugs and also on hardwood surfaces picks up awesome has very minimal amount of debris flying around the room easy to clean and also it is an awesome machine well worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Good machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the suction and canister. Going from rugs to hardwood floors is a bit incon

    I would recommend this to a friend
  • Pros mentioned:
    Suction, Weight

    Rated 5 out of 5 stars

    Best Purchase I Made in 2020

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This light weight but strong vacuum exceeds my expectations in every way. I have a three story home and carrying this up all those stairs is no problem at all. It keeps up with the 3 cats we have with regard to shedding. I love this vacuum!!

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Ease of use

    Rated 5 out of 5 stars

    The Shark Is On the Prowl In Our House

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a blessing for my wife. She always seems to smile when using it, whether or carpet or on hardwood floors. She comments on the ease of use, the effectiveness by which it picks up not only stuff but dog hairs, too.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Weight

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my Shark Navigator Professional with this model, and am very pleased. Handles both hard floors and carpet really well. Not sure if it's really lighter than my old NavPro, but feels less bulky & is easier to carry around.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A Good Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not weighty, easy to use. Picks up a lot of dirt. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Go and get this product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. I didn’t realize how much pet hair and dust would be collected. This Shark really never loses suction. It was a little on the pricey side but honestly I think it’s worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I have this for 3 years and this product is awesome

    I would recommend this to a friend