Customer Ratings & Reviews

Best vacuum I’ve ever had. Literally no hair on the roller after a week of use (used daily on carpet, rugs, and tile). My wife has long hair, and I have a golden retriever and a Bernese mountain dog. When I say I enjoy cleaning with this vacuum, I mean it. Just do it. It’s amazing

It does a pretty good job has a hard time with all of my dogs fur

Vacuum worked great for nearly the first year. In fact if I hadn’t waited to review until now (13 months later), I probably would have given it 5 stars. I clean this thing on the regular. But for some reason it is constantly clogged, doesn’t pick up dirt even when cleaned, makes tons of extra noises. I just can’t say I’d buy Shark vacuums again.

Lifetime Kirby user.ot after buying this unit. It's great!

Had to replace my 15 year old Dyson and decided on this vacuum. Powerful suction and love that there’s no bristles on the roller brush which is definitely a plus! My only issue is the placement of various attachments which was somehow in the way. I ended up storing attachments in a bag and placed in closet.

This vacuum is exactly what we were looking for. Very powerful for any surface (e.g. carpet, bare floor). Easy to navigate (Rotator). Lift-Away makes things very convenient. Well constructed. Works like a champ

As an emergency purchase, since my old vacuum died, it was great!!! I did not expect the power that it had, and was pleasantly surprised with all that it can handle. 1 German Shepard and Boxer mix can shed all they want, this will pick it up. Love it!!

Works good. The cord gets in my way a bit. Otherwise, suction is good.

I’ve had a few Sharks in the past and they have been great. This one just like the rest is not disappointment. I’ve only had it for a few weeks now but I can tell that it cleans my carpet better than the past! Best of all it actually does clean itself!

I like this easy-to-use vacuum cleaner from best buy.

Love this vacuum. It’s the best one I’ve ever owned.

Awesome product. Satisfied with this purchase.The ease of use on both hardwood floor and carpet is astonishing. I have tried difft products before they either break quick heavy to operate or difficult to reach inaccessible place. But the shaft rotator can be easily detached and reach place hard to reach.

This is like the Cadillac of vacuums!!! We have a corgi who sheds like crazy and this little beast's suction and roller brush fins picks it up better then any vacuum I have ever had. Love the rotation too, gets under the cupboards and everywhere a regular one couldn't. Well worth every penny!

It’s been awhile since I purchased a new vacuum. This one handles well, is versatile, and picks up a lot of pet hair. The hepa filter really makes a huge difference since our last vacuum didn’t have one. This is my first vacuum but I have owned their steamer and am happy with both!

Best suction I've ever had. Accidentally sucked up an AA battery and it was easy to remove without damage to the unit. Rolled over the cord, and it was sucked into the unit. It chewed up a bit of the rubber, but pulled out with ease.

Our old machine had problems and needed replacing. We like this model

Good vacuum cleans well easy to use and not very heavy

Love my Shark. I have a Great Pyrenees and went through 2 vacuums before buying this one. Dog hair doesn’t wrap around the main roller brush. The front roller brush does have to get cleaned but not bad. Super great suction on bare floors and carpet

Solid vacuum, like many features; daughter's hair still gets tangled in microbristles but it is easy to clean. Very disappointed in Best Buy website which made me believe brush assembly would operate with vacuum chamber detached. Had I realized this was not the case, I would have bought the next tier up. Website used same videos for both units.

Self propelled vacuum that you can tell actually works. More expensive than I wanted to spend though