Customer Ratings & Reviews

Too difficult to control, doesn't come with all accesories needed to operate it well.

I absolutely love this sweeper! It does a great job on hardwoodnor carpet! Great suction!!!

Wasn’t happy with how you had to clean it. This was returned.

Ive got 5 kids, 2 dogs and im a perfectionist. This vacuum is by far the best purchase Ive made in a very long time. I have mostly hard wood floors. This vacuum kills it. On hardwood and carpet. Its manuverability is amazing, its QUIET. And it leaves ur house legitimately smelling fresh. Plus it uses a hepa filter. Cant beat it im telling you...just buy this vacuum.

Good vacum, works well. Easy assembly. Light weight

Shark has developed a reputation in recent years as one of the top vacuum cleaner makers in the world. And for good reason. The machines were sturdy, well designed and simply did a great job of getting floors clean without a lot of effort from the person pushing the vac around. This latest Shark Rotator model is a bit different. The machine still has its very good cleaning chops but is much more cheaply built than some of the vacs the company was selling a few years ago If you have never owned a Shark Rotator before, you will likely be very happy with this one. Since it does a very good job. The new version just suffers by comparison. But the good news first. The very effective Lift-Away and DuoClean design features are still built into this Rotator. Lift-Away allows you to detach the motor and dirt chamber from the powerhead. This provides a lot of flexibility in terms of getting under and around objects that a normal upright simply cannot reach. Very versatile and useful. As with earlier models, this one can be taken apart and reassembed in several different ways to deal with different cleaning chores. The top of the handle, for example, pops off so you can add attachments to clean smaller spaces, like furniture and stairs. A powered pet hair cleaning attachment and small unpowered furniture attachment are included, along with a crevice tool. DuoClean is Shark's name for a system that uses two very different rotating rollers to clean floors. The front one has a soft microfiber like covering that gets the very small, lightweight dirt. The large main roller behind it uses a combination of plastic blades and short soft brushes get everything else. I found the front roller was more prone to get hung up on the edges of area rugs and the like than before. But overall, It is a great system that cleans floors better than any vacuum I have ever used. One of the few apparent improvements in this model is a much bigger dirt chamber, although its size is a bit misleading. Look closely at the huge chamber and you discover the full line is about an inch above the bottom. Which means about 90 percent of volume of the chamber is not really for dirt. and hence not really all that much bigger. The vac also incorporates a new system for ensuring that pet hair does not wrap around and jam the rollers. Shark calls them "self cleaning" and the system does seem to work. As before, this vac does an excellent job of keeping dirt and dust inside the machine, where it belongs. A series of foam and paper filters ensures all the bad stuff stays in the dirt chamber. Just be aware you have to clean or replace those from time to time. This is a bulky machine when fully assembled but it does not require much effort to push it around. It rolls easily over hard floors and carpet but does require a bit more effort if you opt for the max power setting on the handle. Many newer vacs have sensors that make these changes automatically, depending on floor conditions. But Shark has opted for the manual approach with this model. Steering is via a swivel system that works well. A headlight shines the way in dark places. So what's not to like? Shark has moved the switch that allowed you to go from carpet to hard floors from a very convenient spot to a very inconvenient one. Older models had a little slider on the handle that you could flick on the fly. Easy, simple, fast and effortless. That slider is still there but only allows you to vary the suction power. Now the hard floor/ Carpet switch is incorporated into the three position on/off switch. It is further down on the machine so to make the switch from carpet to hard floors,, you have to stop, and reach down to get to it. A less elegant design than before. Even worse, the overall build quality has taken a major dive. My three year old Shark is simply a much sturdier and better designed machine from top to bottom. It's like someone took a look at that one and said, how can we build this more cheaply? And did. The plastic and metal components in the frame of the new model are much lighter and more simply designed to save money. The hose is very lightweight compared to the old one and looks questionable for the long haul.. The attachment points are more flimsy and don't quite fit together as well. Even the 25-foot power cord is not as thick or or flexible as the earlier model and hence more prone to tangles. And, sadly, the cord still does not retract automatically. Hand winding required. In the end, I have much more concern about the long term reliability with this Shark than my older one. Still, the new Shark Rotator performs about as well as the old one and comes with a five year limited warranty. So hopefully it will last as long aas earlier models. I'd still recommend it despite being disappointed with some of the changes in the new model.

I bought this yesterday and it works perfectly. I came home and it really sucks good. I have extremely high piled carpet in my living and dining rooms and it wasn't hard to push or pull backwards. I'm a female almost 60 and I didn't feel any resistance. Some say the front roller makes it hard to push through highly piled carpet but that isn't an issue. I WILL say, when you lift it off of the base, that part is kinda heavy and your arm might get tired if you have to hold it for a while but that isn't an issue. I really bought this for hard surfaced floors and that roller in the front really does help it not leave ANYTHING behind and I did see a slight shine on the floor where I vacuumed. All in all don't hesitate buying this annnd you REALLY don't smell anything after you vacuum so it really must be sealed. I just wish it had that attachment for the ceiling fans though.Glad with purchase. I've never spent this much money on a vacuum before but it's mainly for my office so I was able to write it off on my taxes. lol

I researched this vacuum for a bit before purchasing, and it still surpassed my expectations. It has a Anti-allergen complete seal so that zero particles are released back into the air, I have terrible allergies and noticed this feature immediately. A Self-cleaning no hair wrap brush roll that works incredibly, vacuumed a mostly carpeted apartment with pets and a very long haired girlfriend and no hair was on the roll when finished. The build quality is very nice, it feels durable and light at the same time, and the led lights on the bottom are very nice for spotting smaller debris. Lastly, the amount of dirt it picked up was insane, I had to empty the bin at least 4 times during my first vacuum, It felt like I was truly cleaning my carpet for the first time.

Our last to vacuums were a Dyson ball and a Hoover. Hated the Dyson, the Hoover was not bad, but the Shark is way better by far. Nice design, and well made. Suction is excellent, and i like being able to turn down the suction when needed (smart feature). The roller on the apholstery cleaner on previous vacuums never worked well, if at all . The one on the shark has a roller that spins with authority. The tilt to turn steers the vacuum easily. The shark is lighter than the others so it is easy to carry upstairs. The hose wand is easy to detach and the great suction really helped in cleaning the dust out of vent covers, fan blades, etc. I highly recommend this affordable, well designed vacuum.

Excellent vacuum love it shipping excellent deliver although not so much left it outside my door in a apartment complex which had security where it should of been could of gotten stolen

Good suction and cleaning power. Only used it once but once was all I needed to recommend. Had a little trouble pushing it as it felt kind of heavy but other than that it's a good vacuum.

This is the third shark vacuum weve owned. We have 3 dogs and use our vacuum quite alot. No other vacuum works as well as out Shark!

THIS VACUUM HAS VERY HARD SUCTION AND IS SELF PROPELLED. EVEN MY OLDER MOM CAN USE WITH LITTLE EFFORT. WE REALLY LIKE IT DUE TO IT WORKS WELL.

Effortlessly removes everything from the carpets! Also love it on the hardfloor setting to tidy up the kitchen.

Easy to use. I like it better than my Dyson and less expensive!!

So far works fine, except it won't go under beds. I am still playing with it trying to learn exactly what it does. I have not figured out IF the bulky things come off and still has electricity to the bottom section that goes on the floor???

I didn't buy this from Bestbuy, but I did buy this model. Horrible design with too many moving parts that feel like its about to come apart. Feels rickety, like it was used for years, then polished then put back in the box. Does not clean cat hair effectively, especially with the tools they give you. Cord is always in the way as it does not have a retractable coil. Parts fall apart easily. Huge design flaws that make it easily breakable. Not worth buying, even if they paid you to take it. You'd still feel you got cheated.

Awesome vacuum it cleans all the dirt and dust in my house hold…also the detachable process is very convenient for all the hard places to clean.

Great vaccum! With four kids and two cats a good vacuum is a must! This one is great!

5 stars and definitely earned, I always check a ton of reviews before I buy anything now. Unfortunately in 2022 you get what you pay for and this vacuum is the real deal. 100% recommend this vacuum if you want crisp clean carpets, and floors. It’s worth the cost to get something that won’t break after a year which is what you get with cheaper no-name vacuums.