Customer Ratings & Reviews
- Model:
- ZU102
- |
- SKU:
- 12180496
Customer reviews
Rating 4.6 out of 5 stars with 958 reviews
(958 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Vacuum cleaner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum cleaner is easy to use. I would recommend for family and friends.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love shark vacuums and this one is great. The suction is amazing.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
All it needs is a light
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum ive ever had all i could say that would make it better is if it had lights.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend - Pros mentioned:Hair removal
Rated 5 out of 5 stars
Fantastic vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the fantastic vacuum, cleans pet hair nicely and must have when you have pets and Kids, multi surface user
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Shark is the best brand to buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have owned six Shark vacuum cleaners and have never had an issue with one of them. We only retire them because we have multiple houses and new ones come out that we think we will like even better. They never disappoint.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
YESS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how much it was able to pick up dog fur off our carpets (Husky). Our old vacuum we have used numerous times but since getting the Shark, it's picked up waaay more than we thought. My favorite feature for sure is the smell good attachment it has leaving our carpets smelling so goooood.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend - Pros mentioned:Hair removal
Rated 5 out of 5 stars
New Vac
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Handles pet hair & smells nice. Quieter than my Kenmore!
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 3 out of 5 stars
Timber!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great as an upright vacuum, but use the hose/wand to dust and it’s constantly falling over. You have to keep one hand on the vacuum one on the wand or it’s going to fall and fall hard. Skinned my ankle when I made the mistake of turning my back on this accident waiting to happen.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Scott,
Thanks for sharing your experience with us. We understand how frustrating it can be when a vacuum doesn’t stay upright while using the wand, especially when it leads to a painful moment like that. This isn’t our usual standard, and we appreciate how inconvenient this must have been. We’d love the opportunity to assist. Feel free to give us a call at 1-855-427-5127, where one of our product specialists will be happy to help. We’re here to support you and hope to regain your confidence in our brand moving forward.
Kind regards,
Shark Clean
- Pros mentioned:Suction power
Rated 5 out of 5 stars
Worth it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works just as well as my old shark! Does great at picking up dog hair
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend Rated 5 out of 5 stars
Works incredibly well to get rid of the fur hair..
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter needed this item for her New York apartment, where she has cats...and her daughter has allergy to the fur!
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great with pet hair!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, works great! Just wish our attachments from a previous model worked with this one. Overall great vacuum!
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend Rated 5 out of 5 stars
Shark - Rotator with PowerFins HairPro and Odor Ne
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Shark vacuum cleaner replaces my old Shark. We love this new model--it is pulling up much more dog hair and dirt embedded in the carpet. And with 2 dogs, the odor remover feature is nice to have and works--removes odor, not just add a scent.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Best vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this vacuum!!! I never realized how much dirt was hiding in my carpet until I used this!
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend- Pros mentioned:Suction power
Rated 4 out of 5 stars
Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, strong picks up very good and gets all my dog hair out of hard to get places. Overall very good
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend Rated 4 out of 5 stars
Shark vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok. They keep making them cheaper in my opinion but it does the job. I dont use it every day as i dont have many rugs but it works well on the thin carpet i do have and the floor. The last one i had there was a light on it which was nice as you could see under things and they dont have that on this one. The switch is on the base instead of the handle and the hose is thinner so it would be easir to get things stuck in it. But all in all it works well.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Pleasantly surprised
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace a Dyson we had for years & was actually pleasantly surprised. Like it better than or Dyson. Only negative I have is the cord length could be longer.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great bang for your buck
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum! One of the best I’ve bought in recent years!
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend Rated 5 out of 5 stars
Great suction and smell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love Sharks in general, but this one in particular is amazing! It will leave your carpet smelling and feeling fresh, which is sometimes hard when you have multiple animals in the home. I used to have issues with my vacuum smelling when I would use it due to pet hair and dander but I do not have that issue with this model.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend- Pros mentioned:Suction power
Rated 5 out of 5 stars
Best vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient, super powerful leaves carpets and floors super clean
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend - Pros mentioned:Ease of use, Suction power
Rated 4 out of 5 stars
BEST VACUUM OUT THERE.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT OPERATES VERY WELL, GOOD SUCTION AND EASY EMPTYING OF THE CANISTER.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend

















