Customer Ratings & Reviews
- Model:
- ZU102
- |
- SKU:
- 12180496
Customer reviews
Rating 4.6 out of 5 stars with 958 reviews
(958 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
- Pros mentioned:Hair removal
Rated 5 out of 5 stars
Great vacuum!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy and effective vacuum. The no hair feature of the beater brush is a game changer!
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
Works great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum ever! It really does the job, alittle hard to vacuum on a carpet with a thick pile because of all the suction but it is great!
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
Excellent for dog hair
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this. Has great suction and picks up all my Aussies hair. Well worth the money
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend - Pros mentioned:Hair removal
Rated 5 out of 5 stars
Great pet vacuum
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great on pet hair and litter. Thought I would have to replace already, but honestly it’s still trucking along!
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very good Vacuum!... would recommend
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job on carpet as well as hardwood floors. Easy to clean. Would recommend
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
BEST DANG VACUUM
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love this vacuum! I’ve had 2 older Shark vacuums and they are amazing! Im going to get another one as a backup since I have 4 dogs and a husband that plays in dirt for a living/just because
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend - Pros mentioned:Hair removal
Rated 5 out of 5 stars
Best Vacuum for picking up Pet Hair!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 4 Cats and a Dog...plus my wife and I have decently long hair, never once have i had to clean the roller from getting jammed up, pet hair just disappears!
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend Rated 5 out of 5 stars
Powerful and Ideal for carpets
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgrading from a hoover onepwr cordless to this vacuum was a great decision, it cleans the carpet effortlessly and is effective on hard floors as well.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this item, but it is heavy to use as a female. My other one that broke was much lighter. I still would give it 5 because I got it on sale and it works well.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend Rated 5 out of 5 stars
Shark vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum, great price! Does exactly what it claims it can do. No issues. I don’t have any carpet though, I could not comment on how it is on the carpet. I’m sure it is just as good.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. One of the best vacuums out there. Would recommend.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend Rated 3 out of 5 stars
Shark shark shark
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd shark vacuum. I would probably still have my other one if my husband hadnt tried sucking water through it. However this new one i got is great, minus sometimes it shuts off and wont turn back on for awhile.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Erik,
Thank you so much for sharing your review. We're truly disappointed to hear that your Shark Upright Vacuum doesn't work as expected as it frequently powers off. We understand how frustrating this can be, especially that it's your second unit, and you expect value for your purchase. We do encourage you to give us a call at 1-855-427-5127, we'll confirm that your unit is performing as it should to ensure a smooth and effortless cleaning experience. We're available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Shark Clean.
Rated 5 out of 5 stars
Good if you have pets
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and it is quite. Picks up pet fur well from rugs and not too fluffy carpets. The only annoyance i have with it I tend to step on the cord
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friendRated 4 out of 5 stars
New Shark Rotator Vacuum-Good enough
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shark vacuums are very good for their flexibility. They do aa good job of cleaning. This vacuum step button to lower the handle takes kept a bit of maneuvering of your foot to work and should be much easier. Older models let you separate the motor with the handle giving them more flexibility to clean things like stairs, This model does not do that, but for my needs the long handle is good enough. Though not perfect as the older model, I am still satisfied with it.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
New vacuum
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect replacement for my old vacuum! Cleans carpets like a champ
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
bigfoot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the very best vac- I ever had. it cleans deep, it picks up dirt real good, easy to roll on carpet and hard floors, cleans chairs. i am pleased with it, and the smell after is nice
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
Works great by
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works extremely well. We have 4 dogs and 2 cats that put it to the test and it’s amazing
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend Rated 4 out of 5 stars
Good Regular Vaccum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the money wife likes it, only wish it was a bit lighter for going up the stairs. But not about to buy those vaccums with batteries to recharge, heard so many friends regretting the cleaning time per charge isnt enough. for my wife its well over their battery life when she cleans weekly.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Grat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great!! Njce and easy to carry and the price was fair
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend Rated 5 out of 5 stars
Shark
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shark Navigatir Vac I had for years finally quit and replaced with higher end Shark rotator pet hair vacuuum -Both Sharks work extremely well on carpet and hard floors
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend

















