Customer Ratings & Reviews
- Model:
- ZU102
- |
- SKU:
- 12180496
Customer reviews
Rating 4.6 out of 5 stars with 958 reviews
(958 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, love the carpet and hardwood setting, light and easy to maneuver!
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Powerful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this vacuum, it picks up so much dirt! The only downside is how heavy it is.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Happy wife happy life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife is very happy now it s easier and faster to clean the carpet
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Worth every penny
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to put together an works perfect!! Glad i made the purchase!!
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend - Pros mentioned:Hair removal
Rated 5 out of 5 stars
Vanessa Vacuum Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum is working very well to help keep the pet hair under control.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend - Pros mentioned:Hair removal
Rated 5 out of 5 stars
Does great with pet hair
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a GSD and this worked great clensing up all of her shedding hair.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
Wonderful!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great suction! Wonderful purchase! Goes from hardwood to carpet. With the flip of a button
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best vacuum I have ever used. Can’t works on carpet and hard wood floors.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend- Pros mentioned:Suction power
Rated 5 out of 5 stars
Great Vaccum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum exceeded my expectations. In addition to great suction it eliminated odors as I vacuumed.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend - Pros mentioned:Suction power
Rated 2 out of 5 stars
Warning - not the best for rugs/carpet
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have area rugs and hardwood floors throughout our house and a finished/carpeted basement. This vacuum works like a dream on the hardwood, slightly less dreamy on the carpet, and is nearly impossible to move on the area rugs. It would probably be fine if the height was adjustable, but it is not. If you have hard surface floors, this is the vacuum for you. If not, skip it. I would return it if I was still within the window to be able to do so, it is really that difficult to move. We had an older model shark before this that we loved, but I wanted to try this one because I was tired of cleaning hair out of the brush roller. Now I wish I could have my old one back!
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Excellent Choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice for the price, and it cleans very well
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend- Pros mentioned:Suction power
Rated 5 out of 5 stars
WOW
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The amount of pet hair my old vacuum was not picking up was GROSS. The power on this vacuum is great!
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend Rated 4 out of 5 stars
Works as described
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average midrange shark. Kind of sad that the bristle head doesn't come off like my others but that's my fault for not reading the description.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love Shark Vacuums
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. Works well on hardwood floors and carpet. Easy empty.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend Rated 5 out of 5 stars
Shark Vacuum
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome vacuum hands down to purchase if you have carpet and hard wood floors
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend- Pros mentioned:Hair removal
Rated 4 out of 5 stars
Shark Rotor vacuum cleaner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having 2 medium size dogs and long hair I believe this keeps up with the house pretty well this is a replacement vacuum cleaner under warranty.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend - Pros mentioned:Hair removal
Rated 5 out of 5 stars
Beautiful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a cat and 2 girls and with its design hair no longer has to be cut out from the bottom works great
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend - Pros mentioned:Hair removal
Rated 5 out of 5 stars
Shark rotator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a husky and no other vacuum would do the job
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend Rated 4 out of 5 stars
Great Quality, Fair Price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is great. It has the look, feel and performance of a quality product. My only qualm is with the design. The large tank dust tank sticks out and makes it difficult to get under some furniture.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friendRated 4 out of 5 stars
Glad I bought it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to be everything advertised. I purchased it primarily because of its high rating on pet hair, but also because no bags needed and maneuverable. It moves well enough and cleans well against edges/walls. My only complaint is that the extra weight (8 lb heavier than my old Oreck) gives this old broad a backache after only a few minutes of use. Still glad I bought it.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend

















