Customer Ratings & Reviews
- Model:
- ZU102
- |
- SKU:
- 12180496
Customer reviews
Rating 4.6 out of 5 stars with 958 reviews
(958 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Rated 5 out of 5 stars
Gorgeous
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely gorgeous and smells yummy while you are cleaning up! Got this for an Xmas gift and I luv it.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Had it almost a year and it’s held up great!
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Great vaccum
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum very flexible to move around small spaces.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Better than our older model
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This picks up everything! It is a little hard to move around but it definitely does the job
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Excellent project
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, very high quality and great price.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Vacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is wonderful and so easy to Maneuver over thick rugs. I would highly recommend it.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Best vacuum ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The self cleaning brush is a life saver! Now if only my dogs would stop trying to “save me” from it!
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tom up at that dept. The other young man I believe is Kyle. So pleaee with their help on everything.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friendRated 2 out of 5 stars
Roller stopped working after 1 year 4 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use this maybe once a week. The roller in the main head for the carpets wont work now. Nothings caught in it. Doubt its under warranty. Doesnt seem to last. Our last Shark vacuum worked for about 4 years (which also doesnt seem to be amazing by any stretch).
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi John,
Thank you for taking the time to leave a review. We’re truly sorry to hear that the brushroll on your Rotator stopped working and that this has been frustrating for you. We kindly invite you to reach out to our Customer Service team at 1-855-427-5127 so we can help make things right. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Best vacuum available so far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice vacuum, works great on carpet and hardwood floor.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Very satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missed my old Sharp but this is even better Ty Best Buy
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Excellent Shark zvscuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great all purpose vacuum with a cord, not a battery that can go dead in the middle of cleaning,
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Great value, works like advertised!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best vacuum cleaners I’ve ever seen! $250 vc compared to $600+ like Dyson.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for what u use it for i recommend it to anyone looking for a good product
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Our Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally have one for each home now, Exactly what we were looking for!
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Shark vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such an efficient vacuum,love the fact I can use on hard floor and carpet.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friendRated 4 out of 5 stars
Carpet mode
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On carpet mode the vacuum gets caught depending on how long the carpet is. My rug is an inch amd a half long and the Vacuumgets caughton it amd i can'tclean it.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friendRated 1 out of 5 stars
Nope - Not what was advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This may have been a great vacuum, I'm not sure, because there seemed to be a missing part from the printed "Included in box" list on the packaging, but when I called Shark, they clarified that it doesn't actually INCLUDE the piece, it's just what is compatible - - which isn't what "INCLUDED" actually means. So we returned it and got a different brand.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Traci,
Thank you so much for sharing your review. We're truly sorry to hear about your experience with the Shark Rotator Vacuum. We understand how frustrating it can be when the items advertised don’t match what is included with the main unit. That can definitely be stressful, and this isn't the experience we want for you. We’ll be sure to pass your feedback along to our internal team as we work towards future improvements. We're disappointed that the unit was returned, and we genuinely hope we’ll have another opportunity to restore your confidence in our brand.
Kind regards,
Shark Clean.
Rated 5 out of 5 stars
vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum. My last shark lasted 15 years and only replaced because of the new vacuum features.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
You wont regret it!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its one of the best purchase ive ever made! Its so worth it!!
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend

















