Customer Ratings & Reviews
- Model:
- ZU102
- |
- SKU:
- 12180496
Customer reviews
Rating 4.6 out of 5 stars with 958 reviews
(958 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Rated 4 out of 5 stars
Use for a German shepherd
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we’ve been using it for about a month and it works really well for our German shepherds hair.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Shark
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shark is the best I have 10 years using this for my house
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friendRated 4 out of 5 stars
Good vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. At this price point I would have liked to see it include the lift away feature.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got 2 dogs that constantly shed and it cleans it up perfectly
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend- Pros mentioned:Suction power
Rated 2 out of 5 stars
Amazing pickup. Horrible overheating and clogging
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum picks up like no other. I would give it full stars but the problem is it has 2 chambers and if the top one gets filled it won’t always fill the bottom one. Then it will over heat.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend Rated 5 out of 5 stars
Shark
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far been a great unit no issues runs on all floors
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Shark Vacuum
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Vacuum. Picks uo cleans up effortlessly all the time
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Best vacuum I've ever bought.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is absolutely amazing. A true powerhouse. It is a true life saver.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friendRated 4 out of 5 stars
Good but little hard to move
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. I like the rubber brush for my hair heavy home. Can be a little hard to push.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Good choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's really good. it is very effective in picking up hair
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is very effective and efficient for use
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friendRated 4 out of 5 stars
Shark Rotator Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum works well. Having a handle on the top of the tank would make it easier to handle.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Great suction
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have dogs and guinea pigs in our home and this vacuum absolutely does the job!
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friendRated 1 out of 5 stars
Downgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told this model was an upgraded version of the ZU62, but aside from adding a cord holder near the handle (which doesn’t work well), I don’t see any improvements. The odor neutralizer was especially disappointing—it not only failed to impress but actually gave me a headache. When I contacted Shark, they said there were no alternative options and simply advised me to remove it. That left me without one of the main selling features I bought the vacuum for. On top of that, the vacuum feels like it’s made with cheaper materials, and the accessory was so poorly designed that I ended up having to reorder it. Overall, this upgrade feels like a downgrade.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Thank you for your review!
We’re truly disappointed to hear about your experience with this model. It’s frustrating when an upgrade doesn’t deliver the improvements you were expecting especially when key features like the odor neutralizer not only fall short but cause discomfort. We understand how disappointing it must have been to be advised to remove a feature you specifically purchased the vacuum for. We also appreciate your feedback regarding the build quality and accessory design. Your insights are incredibly valuable and help us identify areas for improvement.
Kind regards,
Shark Clean
Rated 5 out of 5 stars
Purchaser, Marty C.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product. We always buy Shark products for work and home. Marty C.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
100%
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great love the shark brand. Awesome value!
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Vacuum sucks..........I a good way
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome vacuum. Second Shark vacuum i have owned and it is amazing
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Works as advertised.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well, especially with dog hair. Very happy with it.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
User
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this vacuum. We have a cat. Do I need to say more?
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friendRated 5 out of 5 stars
Great vacuum
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum. I love the scent helper that is included.
This review is from Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal
I would recommend this to a friend

















