Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal.
  • Alt View 15. Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal.
  • Alt View 19. Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal.
  • Powerful suction: Deep-clean carpets and tackle bare floors with powerful suction.
  • "12-foot reach Up to 12' of total reach to clean stairs or anywhere above the floor without lugging the vacuum."
  • Shark ROTATOR Shark POWERFIS Powerful pet hair pickup Handle hair that your cats and dogs leave behind.
  • Shark IRIS Powerful cleaning above the floor. Detach the hose & attach accessories for easy cleaning above the floor with extended reach.
  • Easy maneuverability with advanced swivel steering. You can easily maneuver around furniture and more.
  • Shark Easy-Empty Dust Cup Anti-Wrap technology within the dust cup means no reaching in to empty the debris.
  • Odor Neutralizer Technology Guards against bad odors inside your vacuum for a fresh-smelling home. Compared to Shark* ZU102 without Odor Neutralizer Technology.
  • Odor Neutralizer Technology for a fresh-smelling home: Compared to Shark* ZU102 without Odor Neutralizer Technology.
  • Standard Brushroll: Hair Wrap Anti-Wrap Self-Cleaning Brushroll Pet Hair Long Hair
  • The text on the image is grouped as follows: 1. Rotator: A vacuum cleaner with a rotating brush. 2. Odor Neutralizer: A device that neutralizes odors. 3. Shark: A vacuum cleaner with a red and black design. 4. PowerFins: A vacuum cleaner with a red and black design. 5. HairPro: A vacuum cleaner specifically designed for cleaning hair.
  • PowerFins HairPro TM Grips & captures embedded hair Fine Dust Large Piles Embedded Dirt PowerFins Nonstop contact on carpets & floors.
  • Shark ROTATOR DOOR NEUTRALIZER - Shark ANTI-ALLERGEN COMPLETE C SEAL Captures & traps over 99.9% of dust & allergens. POWERFINS Based on ASTM F1977 of particles 3 microns and larger.
  • What's in the box: Shark Crevice Tool Pet Multi-Tool ROTATOR
  • Get to know the Shark Rotator Pet Vacuum: 1. 3XL Capacity Dust Cup: 3XL-capacity for long cleaning sessions with fewer interruptions to empty the dust cup. 2. Anti-Allergen Complete Seal with PA Traps: 99.9% of dust and allergens inside the vacuum. 3. Odor Neutralizer Technology: Guards against bad odors inside your vacuum for a fresh-smelling home. 4. Self-Cleaning Brushroll: Powerful pet hair pickup with no hair wrap. 5. PowerFins HairPro: Dig deep into carpets & directly engage hard floors, with incredible hair pickup. 6. ROTATOR Shark:
  • Shark Rotator Odor Neutralizer Upright Vacuum Overview Video video 0 minutes 40 seconds

Shark - Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum - Charcoal

Model:
ZU102
SKU:
6530498
Highly rated by customers for:
$239.99
Save $60
Comp. Value: $299.99

Customer reviews

Rating 4.6 out of 5 stars with 921 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Rotator with PowerFins HairPro Upright Vacuum, praising its incredible suction power and overall performance. Users appreciate its ease of use, particularly when emptying the canister, and its effectiveness in hair removal. While the vacuum is lightweight and operates at a low noise level, some customers have noted the absence of headlights and expressed concerns about the odor neutralizer's effectiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 921 reviews

  • Very easy to move around and not too loud - yay!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love how lightweight and maneuverable this vacuum is. The large dust bin is well placed which makes it easy to see what's in there. I did a short area of a relatively clean carpet in our office and was impressed with how much showed up in the bin. It's also not very loud, which is a huge bonus to me. For once, I think I picked the right vacuum!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great with pet hair!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, works great! Just wish our attachments from a previous model worked with this one. Overall great vacuum!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great bang for your buck

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum! One of the best I’ve bought in recent years!

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, strong picks up very good and gets all my dog hair out of hard to get places. Overall very good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Awesome sweeper!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because a friend recommended it's to me. It hasn't disappointed! Gets the dirt that is embedded in the carpet. Feels very smooth and fluid with the pivotal sweeper head. Easy-to-use and clean out the dirt catch. Also cleans my hard wood floors with ease. I would TOTALLY recommend this!

    I would recommend this to a friend

  • Purchase approved

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend! Has the option to vacuum hard floors and carpet. Long enough to vacuum my high ceilings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction power

    Great choice if you are pet owner

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great choice if you are a pet owner it has a lot of suction power, very easy to clean and use

    I would recommend this to a friend
  • Pros mentioned:
    Hair removal

    Fantastic vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fantastic vacuum, cleans pet hair nicely and must have when you have pets and Kids, multi surface user

    I would recommend this to a friend
  • Pros mentioned:
    Hair removal

    Very good!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really helps with cat and dog hair, very happy!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Great vacuum!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum. Easy to assemble. Works very well, especially in tight corners.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction power

    PinkScorp

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Vacuum! Great suction on various surfaces. Easy to maneuver.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Shark-Rotator keeps the House Clean

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a power performer since I have a cat who sheds and after wanting both a name brand and something with power I decided on Shark-Rotator. It is a dynamic clean for my house and am very satisfied with how deep a vacuum I get,

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Best vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient, super powerful leaves carpets and floors super clean

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Nice Vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good suction. Easy to use and operate. Good vaule

    I would recommend this to a friend
  • Pros mentioned:
    Suction power
    Best Buy Employee

    A must for carpets and shedding dogs

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must if you have carpet and dogs that shed like crazy. Always pulls up so much hair even if the carpet looks clean and never gets tangled or clogged. Absolutely amazing

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Great suction and durable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vaccum with strong suction power and very durable

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Mr. Ed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has really good suction. Works better than anything I have purchased yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Vaccuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have dogs cats and birds so have tried many vaccuums this one does everything we needed works great.

    I would recommend this to a friend
  • Pros mentioned:
    Hair removal

    works well on cat hair

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I vacuumed with my old vacuum then used this one, the basket was full of cat hair! I bought to use on hardwood floors and low pile area rugs, works well for this purpose. Has attachments I have not used yet but well soon on my couch. PLus, pieces all clicked into place not hard to put together.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction power

    Shark

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good suction great at cleaning carpet easy to empty

    I would recommend this to a friend
Page 16, Showing 301-320 of 921 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.