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Customer Ratings & Reviews

Your price for this item is $239.99
The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 898 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the powerful suction and ease of use of the Rotator with PowerFins HairPro and Odor Neutralizer Technology Upright Vacuum. Many appreciate its effective carpet and hardwood cleaning, lightweight design, and quiet operation. Positive feedback also highlights its strong performance and the added benefit of odor neutralization. A common concern, however, is that the power cord could be longer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 898 reviews
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    recomend it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent power and I am quite happy with the purchase. Definitely recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum I ever owned!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I got this vacuum I was very iffy about getting it but since I have had it and been using it I absolutely love how big the dustbin is it holds so much it gets so much dust dirt hair it's a great vacuum. I use this for my business and I'm thinking about buying one for my house. I also love how the roller does not get hair caught on it it stays clean completely

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Awesome no issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sucks up everything and even able to vacuum my long hair pup with it. My house looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Shark

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my shark vacuum cleaner. It does a great job cleaning up the house.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. I have a small cleaning company and I use it a lot. It is very powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Really good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent suction and easy to maneuver. It feels pretty heavy, though!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tf-shark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use. Does a great job vacuuming our carpets. Emptying canister is so simple.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No good ,good ,no bad,dad!!’

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find it a little heavy and it doesn't have a light, but it's perfect for people who have pets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This this product is so nice and deeply clean I love this product

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Shark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good vacuum It picks up all the dirt from my floor

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Vacuum broke the Extension Wand within 29 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacumm was good at the beginning, but unfortunately the Extension Wand came off, warranty was contacted, and they said the part is not covered by the 5 years labor and device guarantee! I had to buy another one and i have a brand new Vaccumm going to trash before I even pay my credit card avoid this type of Vaccumm

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you were having trouble with your Shark Rotator wand breaking off. We will absolutely share your feedback regarding the warranty policies with the relevant teams internally. If you need any further assistance with your product, please don’t hesitate to reach back out to our team at 1-855-427-5127.
      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    Not for the big dogs.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly, it couldn’t handle more than 6 months of worth Great Pyrenees vacuuming.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello. Thank you for sharing your feedback with us. We are sorry to hear that your experience did not meet your expectations. Your input in valuable and help us improve our products and services. We will share your comments with the appropriate teams for review. If you need further assistance or wish to discuss your concerns, please contact our customer support team at 1-855-427-5127. Thank you again for your feedback. We look forward to providing you with a better experience in the future. Kind regards, Shark Clean

  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Shark Rotator after reading exhaustive reviews. The bad- plug is from bottom and the clip is useless which means you hold the plug while you vacuum. The detachable handle is knifty but I feel the suction is not as strong. Now - the REAL thing. I have used this vacuum like 3 times. I picked it up from Best Buy on July 3, 2023. Today is July 26 and the vacuum is DEAD DEAD DEAD. DO NOT WASTE YOUR MONEY.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shark odor neutralizer cartridge was opened

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shark odor neutralizer cartridge was opened and missing, no comments about the machine because I can’t use it

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you were missing parts from your box. If you still need assistance with this, please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. In the meantime, you can use the vacuum without the odor neutralizer cartridge.
      Kind regards,
      Shark Clean

  • Pros mentioned:
    Hair removal, Weight

    Rated 5 out of 5 stars

    Excellent Vacuum, Excellent Store.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed at how much vacuums have changed since I purchased the 25 year old one one that I replaced with the Shark. I am impressed with how lightweight it is, and how easily it moves and gets into corners and tight places. My grandson does most of the vacuuming and we have both noticed how much better the carpets look now that we are using the new machine. It was easy to assemble, and does an excellent job on hair, just as advertised. It isn't noisy, and is easy for even a grandma like me to use. As always, Best Buy is a wonderful place to shop, and as I have told many people, your staff is so efficient, friendly and ready to answer any question. You continue to be my choice for the wide range of electronics, appliances and technology you carry. Bless you all!

    I would recommend this to a friend
  • Pros mentioned:
    Hair removal, Suction power

    Rated 5 out of 5 stars

    very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Shark Rotator Upright Vacuum with PowerFins HairPro and Odor Neutralizer Technology in Charcoal, and it has exceeded all my expectations. This vacuum is a powerhouse—the suction is incredibly strong, and the PowerFins HairPro technology really does make a difference. It picks up pet hair, long hair, and fine debris without tangling or losing performance. The Odor Neutralizer Technology is a game changer. My home smells noticeably fresher after vacuuming, and it keeps the vacuum itself from carrying that typical “dusty” vacuum smell. I love that Shark pays attention to details like this. The vacuum glides smoothly over both carpet and hard floors, and the swivel steering makes it easy to maneuver around furniture. The design feels solid and high-quality, and the Charcoal finish gives it a sleek, modern look. The attachments are genuinely useful, especially for stairs, upholstery, and tight corners. The dust cup is also very easy to empty and clean. Overall, the Shark Rotator delivers excellent performance, smart features, and great value. If you want a vacuum that tackles hair effortlessly and leaves your home smelling clean, this is the one. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction power, Weight

    Rated 5 out of 5 stars

    THE Most Versatile and Powerful Vacuum One Can Get

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply THE best vacuum cleaner out there! I was shopping for a good vacuum for more than a year (that's right!) and went through series of Bissells and have an LG cordless stick vacuum... but it was always something missing; I was in search of that perfect, most-powerful, all-cleaning, magical vacuum on earth! Then I decided to go for the Shark Navigator Lift-Away model based on price and YouTube reviews... But then I decided to walk in into Best Buy a week ago just to browse casually; my family recommended me to get a Dyson.. but then I saw the Shark Rotator -- it was love from the first sight... It is true it is not a lift-away model, but boy it is powerful! AS a bonus is the scent neutralizer cartridge that it comes with and makes our carpets look pristine clean and smelling wonderfully... Never seen such power in ANY of vacuums I have ever had -- including shop-vacs. HIGHLY recommend this model, based on the fact that is priced in mid-range, its suction power, deodorizer its light weight and simplicity of controls and operation... Don't get hung up that it is not a lift-away model -- it is lightweight enough to carry around just as conveniently for the stairs and hard-to-reach places cleanup using the wand... And don't start me on how EASY it is to switch from wand to the rollers -- simply a breeze. Also very easy to empty the dust container and switch from hardwood to carpet modes... Simply da best! Go for it with eyes closed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Hair removal, Overall performance

    Rated 5 out of 5 stars

    Solid buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great vacuum! All floor types, corners well. Great suction and no hair rolling!! Super wasy to cleantoo. Great all around.

    I would recommend this to a friend
  • Pros mentioned:
    Hair removal, Suction power, Weight

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace our Bissell in under a year. This shark has been much better so far. Love the extra long hose when using the brush attachments. Fairly lightweight and great suction. Collects a lot of pet hair with an easy dumping mechanism.

    I would recommend this to a friend
  • Pros mentioned:
    Hair removal, Suction power

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum.. Never gets my gf's 400obs of hair caught up in it.. Have a few cars & my gf has really long hair that gets everywhere.. Somehow, the fins on this vacuum keep it from ever getting tangled up.. The suction on this vacuum is unbelievable. Add in the hepa filter & the scent attachment, is a great vacuum, even though it's pretty expensive, it's Def worth it..

    I would recommend this to a friend
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