Customer Ratings & Reviews
- Model:
- ZU102
- |
- SKU:
- 6530498
Customer reviews
Rating 4.6 out of 5 stars with 967 reviews
(967 customer reviews)Rating by feature
- Cleaning Quality4.8
Rating 4.8 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the Rotator with PowerFins HairPro Upright Vacuum, praising its incredible suction power and overall performance. Users appreciate its ease of use, particularly when emptying the canister, and its effectiveness in hair removal. While the vacuum is lightweight and operates at a low noise level, some customers have noted the absence of headlights and expressed concerns about the odor neutralizer's effectiveness.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
This thing sucks! In the best way
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing! This vacuum is the best one we have every had.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shark always the best glad I purchased it would buy again
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love it!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this vacuum!!! I have 2 dogs and it picks up hair on carpet and my wood floors. Attachments are easy to use and it is easy to clean out. Highly recommend if you have pets.
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
Home
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum to clean up the dust highly recommend
I would recommend this to a friend - Pros mentioned:Hair removal
Rated 4 out of 5 stars
Good at hair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works great on carpet and hard floors. The main reason we bought it was to pick up dog hair. Rated a four since this does not have a shampoo option that other similar priced items have.
I would recommend this to a friend Rated 5 out of 5 stars
I loved it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome, it cleans carpet and floor and removes so much dust!
I would recommend this to a friendRated 5 out of 5 stars
New vacuum
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect replacement for my old vacuum! Cleans carpets like a champ
I would recommend this to a friend- Pros mentioned:Suction power
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum, Picks up pet hair with ease. Hair does not wrap around roller which is a plus. Would recommend to anyone
I would recommend this to a friend Rated 5 out of 5 stars
Good vacuum
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were in need of a new vacuum. We have had a Shark in the past and were happy with it, so we decided to try another one. It's a good vacuum and it was very easy to assemble. I like the extension for cleaning stairs and hard-to-reach places. You can either use the short extension or the longer one depending on your need. It also has an air freshening pod that you can choose its intensity while you vacuum. Very happy with this purchase!
I would recommend this to a friendRated 3 out of 5 stars
Shark shark shark
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd shark vacuum. I would probably still have my other one if my husband hadnt tried sucking water through it. However this new one i got is great, minus sometimes it shuts off and wont turn back on for awhile.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Erik,
Thank you so much for sharing your review. We're truly disappointed to hear that your Shark Upright Vacuum doesn't work as expected as it frequently powers off. We understand how frustrating this can be, especially that it's your second unit, and you expect value for your purchase. We do encourage you to give us a call at 1-855-427-5127, we'll confirm that your unit is performing as it should to ensure a smooth and effortless cleaning experience. We're available Monday through Friday from 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET.
Kind regards,
Shark Clean.
- Pros mentioned:Suction power
Rated 5 out of 5 stars
Replacement for old 10 plus year old Shark vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum the suction is strong, I high recommend this vacuum especially if you have pets.
I would recommend this to a friend Rated 5 out of 5 stars
Very happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product and service was excellent was very surprised at value and quality
I would recommend this to a friend- Cons mentioned:Headlights
Rated 2 out of 5 stars
I hate this vacuum. Very disappointed.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved my original Shark Rotator. This one came highly recommended, but is heavier than my original vacuum and doesn’t have a head light. You also have to flip the switch for hardwood or carpet which is a pain when you have area rugs on hard wood.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello there,
Thank you for sharing your feedback with us. We appreciate your comments about the weight, the absence of a headlight, and the need to switch between hardwood and carpet settings. This isn’t the experience we want for our customers, so we’ll be passing this information along to our development team for future improvements. In the meantime, if you need any assistance or tips to make your cleaning experience easier, please feel free to give us a call at 1-855-427-5127. Our team is happy to help and is available Monday–Friday: 9 a.m. – 9 p.m. ET and Saturday: 9 a.m. – 6 p.m. ET.
Kind regards,
Shark Clean
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Happy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum does exactly what the description says. It picks up so well and very easy to clean.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Super Sucker.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Used it after a couple days of purchasing, picked up dog hair,dust and dirt. Easy to use and made room smell better with the deodorizer feature
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
Definitely buy this vacuum!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent vacuum. You can never go wrong with a Shark. This is my second one. Gave my old one to my daughter because of my new dog who sheds everywhere.
I would recommend this to a friend Rated 5 out of 5 stars
Great Vacuum for the Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is just the vacuum I’ve been looking for it works wonderfully and will recommend this to any family member that is in need of a new reasonably price vacuum.
I would recommend this to a friend- Pros mentioned:Suction power
Rated 5 out of 5 stars
Verybpleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great in my home with fur everywhere thanks to many pets. Ordered online and picked it up same day. Great service and great product.
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
Highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works wonders. Suction from bottom is very strong. I love it. I highly recommend this vacuum! Best one yet.
I would recommend this to a friend Rated 5 out of 5 stars
Great vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic vacuum, It runs smoothly and gets all of our dog hair out of the carpet as advertised. Great bang for buck
I would recommend this to a friend